Staff Assembly Day

February 11, 2010

Breakout Session Notes

Globalization

Nazareth supports foreign education
International students and diversity
Interfaith Awareness
Curricular
Co-curricular
International students and financial support
Thinking Globally
Conversations
Resources
Pressure on international students to complete the programs
Advisement
Redesign the programs
Link Civic Engagement opportunity to the core

How can Nazareth remain viable
Influencing world issues
Awareness on what’s happening in our country
Civic Engagement
We are involved with LEEDMetropolitanUniversity in England
Virtual Campus
Perspective Students

Interacting with international students
Connecting
Encourage our students to take risks
Be adventurous

●Collaboration with international schools

● Addressing international students need while they are here

Competition

Community College

●2 + 2 programs

●Staff members devoted to 2 + 2

dedicated to transfers
Website information for transfer students

●Transfer Equivalency System

Online information for incoming transfer and current students – summer

●Satellite Campuses

Saturday classes

●Community Colleges are ahead of us in technology

Distance learning
Phone registrations
Look to them as a model

●Programs in high schools that transfer into community colleges

●Syracuse – S.U. P. A. for high school students

Need to get into high schools

●Look at adults going back to school – course offerings

●More full time faculty needed

Pluses at Nazareth:

●Class sizes

●Reputation

●Nurturing

●Academic Advising

Negatives at Nazareth:

●Course offerings

●Need for males

●Athletic Training

●Golf Management

●Money – costs

●Criminal Justice

Online Comp:

●Summer courses – for undergraduates

●Graduate level – work and travel

●SUNY learning network

●Movement of new schools to area

Legislation to limit?

Saturday Campuses/Accelerated Programs

●Use executives in MBA Programs

●MS – dedicated programs

●Certifications

●Make connections with companies

Make arrangements with companies and give tuition reduction by volume

●Academic support systems

Tutoring
Remedial help
ESL tutoring

Globalization

●Marketing our opportunities/accessibility for disabled population

●Commuter students

●Veteran population

●Rehab services attracting future students

Vision of 2020

●Communicate to campus administration plans for future enrollment

●More partnerships with other area colleges – less competition and more collaboration

●Increase services for academic services

●Offer same services to grad students that they are entitled to as undergrads

●Flexibility in over lapping undergraduate and graduate students taking courses on both levels

●High school students taking classes here

●Teaching part of undergraduate classes in high schools (Rochester City Schools)

●Need flexibility with course transfer from community colleges

●Adult students – 25 and older

●Career changer types

●After retirement – retrainees

●Life long learners

●Minorities

●Transfers

●Socio-economically disadvantaged

Support services of College

●Academically disadvantaged

●Out of state students

How to get here
Marketing
Retention

●Reaching students academically

●Marketing out of area

●Women graduate students and adult population

●Program offerings for male students

●Single parents

●Online course considerations

●Students with disabilities

●Satellite course offerings and/or campuses

●Continue with message that Nazareth is comprehensive, non-catholic institution, private and co-ed

●Address possible changes in external forces that effect enrollment – regulations, education, certificates, etc.

Environment and Climate Changes

Currently

Bio-diesel
Lowered steam output – best way to go
Costs? Problematic?
College willing/able to invest up front to see results “down the road”
Better publicized about recycling
Campus community needs to see that recycling happens
Be held accountable

Future

Building i.e., Math/Science building – LEED?
Flapless toilets conserve water
Window replacement
Design of heating placement in dorm rooms
Awards/prizes – competition for conserving
Larger compost/worm farm – Chartwells/Facilities

Currently

Library printers are set for double-sided

Future

Less printing
Computer labs – charge for printing
Printers need to be checked for jams – paper spits out after cancelling
‘Card System’
Scan to file
‘Environmental Green fee’ on tuition – specify for what
One central recycling area – boxes, etc.
Individual offices dump own blue box end of each day
Better location of trash/garbage bins
More bins/garbage bags

Currently

Shut down computer

Future

Eliminate drive to apartments?
Shuttle/electric?
Security/bio-degradable
Incentives for bike riding and carpooling
Year-end dumpster diving – bazaar
Used clothing
Staff Welfare Committee/carpool
Chartwells – paper recycle products usually go in garbage

Currently

New lights/gym
Facilities are checking lighting in buildings

Future

Res. Halls – after certain hour, lights dim
Faculty on-board about printing vs. online, single-sided vs. double
Motion lights – regulate – classrooms/offices/restrooms
On-line courses
Working from home – staff

Changes – Visible

Recycled paper towels
Electric cars
Heat
Controls
Energy audit
Open windows in winter especially dorm rooms
Older outdated equipment

Greenprint

Needs better promo/educate not aware of it
New recycle bins
Bio-friendly articles
Coffee refills $
Water bottles
Lighting – controls, sensors, timers, quality – incandescent vs. fluorescent

Students

How aware are they? Very
How important for them
Go Green Club
Pledge Tree
Alternative energy
Solar panels
Geo thermal
Partner w/companies, new products, new technology
Water conservation
Low use faucets
Leaks/drips
Recycling very important to students
Expand composting
Plastic vs. china tableware; Styrofoam at Roost
Class scheduling for energy conservation esp. w/online distance learning
More efficient use of computer labs vs. laptops
Students don’t know where the labs are
More “Internet Café” spaces

Technology

Tightening the gap between new faculty and older faculty
Student involvement in these ideas… it is happening – but where does it go? Can I.T. see ideas so they can move on some things? Follow up!
Without visible follow up, student/staff get tired of coming to share ideas. Need credibility!
Consider culture when implementing and moving forward. Culture will shift – but may take time.
Web mail?
Current Naz culture isn’t one of laptops
Student life gaming/technology
Making technology visible – not all behind the scenes
New ways of teaching w/technology
Second life?
Faculty seems to be slow to respond
How to get a culture of change?
Newer faculty comes in with different expectations – will we be ready for the shift? Positioning.

Re-allocate funding (no $$ for dorm phones – put it elsewhere!)
How do we know what’s happening? Not being college-age ourselves, it’s hard to keep up. Every six months or so, things change.
Students come in with different levels of knowledge/need
Give a ‘package’ upon entrance, ex: laptop/phone/I-touch/Kindle or I-pad instead of /for textbooks
Competitiveness with technology among incoming students
Don’t know what the technology will be: start with 3-5 years
How to get the $$ to proceed? Annual giving option?
Staff professional development to stay up-to-date
Distance learning/on-line/satellite classrooms – but not lose the personal feel of Naz
What technology are the students using? Social/curricular/etc.

Be ready for rapid change! Not just I.T. but all staff/faculty levels. May need to let go of old ways.
Need to catch up to 2010! Texting/long distance calls from campus (staff & students)
(Need to be aware of personal choice/involvement. Preferred contact info not widely available.
Staff not always capable of keeping up with technology.
Hand-held Naz apps will help with this. Portal

Financing a College Education

Challenges
Cost/$$ amount
Options – ways to pay
Internal
External
Appeals

Special circumstances
Employment under/un
Competing aid packages
Fed/State
Competing family priority
Culture – immediate gratif. (mortgage vs. financing ed.)

FELP vs. Direct Lending

Alt. loans, good for both
Sub/unsub, college and students
Need-based aid – FAFSA app. All must complete if seeking aid other than just Naz aid (for any Fed and State)
Discounting – need “blind”

NY Model vs. Other States:

For FA options
How we address the GAP?
How to quantify admissions recommendation to FA (transition)
Community resources
High school guidance admission (disc. of family) FA

Educational lobbying
NYS programs, ex. HHS scholarships, TAP ($5K max., $500 min.
Complexity Award, fall/spring, 50/50 yearly
Aid & Beyond (overwhelming commitment)

Parents/families – overwhelmed, but result in delaying action

What can we do?

Once accepted, better guidance/help engage families reduce the family’s stress/get them to act sooner
Are there grants that we should be pursuing as a college? Noyce/HEOP/Endowment Articulation
Other schools offer a 4 year rate – finance package how would structure?
How would 2+2 programs impact our residency requirement? Ease of participation.
What is ‘affordable’?
Ability to package under/grad degree, ex. P.T. Demonstrate value.

Financing a College Education

More difficulty paying bills – student accounts
Fewer loans available, due to changes in student lending – fewer options
More graduates with backgrounds associated with fewer resources by 2020
Economy will continue to cycle up and down
The governor is already discussing cutting TAP
Will continue
No TAP increase since 1994, while tuition continues to climb

Discount to student vs. actual revenue

Potential funding cuts at state level for programs like HEOP
No guarantees
Federal grant programs down
Parents wanting to prepay for next four years – potential “deal” with Nazareth
Would require innovative payment options
More options for transfer students needed due to increase in community colleges-financial aid payment
Need for transfer-friendliness – recruiting, financial aid, academics
Transfer students:
offering less than average incoming freshman, more opportunities for greater revenue
making connections with two-year schools, plan on Nazareth
“Discount” is more about competition with competing schools

Becomes a “money game”. How do we “win”?
“Wal-Mart Effect” – becomes issue of volume vs. quality
Housing?
Live off campus to keep costs down.
First and second year requirement for living on campus – if enrollment is down.
Empty beds equals a potential decrease in revenue
More inter-office communication; more automation, efficiency.
Automation + efficiency = accuracy
There is a need for better/reliable/innovative technology to support increased enrollment/need with same amount of staff
Variance in “customers”:
Not just traditional students
Due to the economy being down, there will be an increase of adult / nontraditional students
Diverse programs, time offering, flexibility within program requirements
Non-traditional like transfers:
Less Nazareth money, especially for Graduate students

Cheaper for college in terms of aid

Significant impact on revenue with this population – leads to increased competition with similar schools

Undergrad vs. Graduate financing:

Decrease in ESTP due to companies cutting money and benefits
More last minute registration leading to greater pressure on financial offices.

Globalization

International Recruitment
Financing concerns
Language skill issues
Demand in SE Asia
Seeing some increase in European students
Athletics is a draw

2020 Goals
Language skill support
Increase bilingual staff
Inter-college collaboration (RAC)
Dietary needs

CFS – opportunities for increased diversity (e.g., Muslim student organization)
Muslim chaplain
Students expect international mission trips
Funding international student organizations
Interdepartmental collaboration and campus communication

Technology
On-line learning
Certification program / 2 year program / individual courses
Effective delivery
Financing / tuition differential?
Communication key
Increased investment in infrastructure
Staff training for on-line students plus more diverse students

Sending our students to international locales
After graduation, more international opportunities

Promote quality education to “marry” traditional with on-line technology

What are other institutions doing?

How competitive will we be?

Financing
What draws students to us?
Look closely at degree offerings

Lower sticker price?

Housing when college closed:
Married students?
Families?
Graduate students?

Veterans:
Counseling?
Support groups
Housing
Training for faculty/staff
Disability services
Job placement

Training needed for diversity

Research other colleges
Curricular questions – freshman seminar to increase tolerance and understanding
Student training for increased understanding of diversity
Student empowerment

External campus? / Sister school?

Technology

We use technology to get students – what do we use when they are here?

Files, forms, document management
Do we have structure / support?
Stay open to new tech / new ideas
Support IT / Spend the $$$
Stay compatible with students
Need R & D for technology
Make smarter decisions
Process first – don’t let tech lead
Technology needs to be part of all job descriptions
Keeping fresh
Support faculty so that we can have some united tech plan
Keep our students using our technology
Technology as assessment of programs/events
Do more than “mission critical”
Hybrid programs
Contact makes us who we are
Idea of 24 hour contact – response
Customer Service vs. Education
Parent involvement and information
Development of technology best practice
Set expectations of contact service and 24/7 opens
Student assumptions
Nimble
Text messaging – use / misuse
Documentation of information so that everyone can answer a question
Change vs. challenge
Prepare students for the technology they face
Central database of tech needs and what’s available
Government and Process

Competition

Aggressive advertising on TV increases visibility
Lower cost for tuition
Define what makes Nazareth special and define what students are looking for
Recruit from community colleges
Define target market
Capitalize on graduate programs at Nazareth
Make more flexible schedule in grad programs
Create:
Hybrid programs
Job transition programs
Two year skill development programs
Professional or certificate programs

Latino market is growing – look beyond the familiar
Recruit – look at high schools, guidance counselors, what they do
Why do people take on-line courses? Convenience.
Look at Nazareth’s on-line and ed technology
Recruit adult learners
Look at Nazarethfacilities. Need updating:
Dorms
Sports
Science labs
Technology
Music facilities
Etc.
Investment in security paid off as has investment in grounds, but interiors need upgrading
Instill a culture of giving early on with undergraduates
Examine competition and what they are doing
Benchmark colleges like Nazareth and see what they are doing
Combat Fisher’s large-scale campaign
To remain competitive, look at core curriculum
Look at direction employment is taking. Large corporations are dying in area – what is the future? (Small business, health care, etc.)
Look at business trends/projections for area
Still is a need for teachers – gradSchool of Education especially
Look at what we do well and build our strengths
When you get grad students, they pay full rate – UG is discounted. International students pay full rate too

Delivery of services in Grad and UG – length of time to get degree, flexibility of program.

Look into option of 3-year BA and strengthen graduate programs
Look at models of success at 2 + 2 programs
Are community colleges looking at offering 3-year Bas in the future?
What are 4-year colleges doing to partner with community colleges?
Do we compete with community colleges or develop relationships with them

College Accountability

Be intentional (not same-ole-same-ole)
Focused on outcomes (students*) Advertise outcomes
Make connection to what we are doing – to outcomes
Think progressively – what do we need to do NOW in order to address those needs
Students/Parents are customers – What do they want/need?
Does our curriculum match the job market? It needs to!!!
How does what we (dept) do fit w/LO? How to measure?
What will student population look like?
How will our roles/responsibilities change?
How will additional barriers/struggles affect retention and grad rates?
Can we clearly define student demo in order to better prepare?
Maintain high-academic standards *Important*
Services/schedules to accommodate changing demos
Would we be willing to decrease enrollment and offerings to fine tune our focus? Make hard cuts acad/staff.
How can we better support Grad Students and that changing demo? (services, housing, other)
What are we doing? Why? And how does it fit? *we have to assess*
In order to better understand “our” mission, we need to be able to share our stories and see how they fit w/LO.
How can we increase collaboration between div/dept/fac/staff?
Simplify/combine/discard
Accountability within institution across divisions needs to be more in line/on same page
Accountability of resources/use across divisions/dept (without losing quality)
Participate in proff/orgs including State/Federal lobby efforts

Demographics

Do we have 2 + 2 agreements? (Peer-MCC, FLCC)
Honor Scholarships
Are we targeting the States that are growing? (NJ, AZ)
Recruiters in new areas, regional reps
Marketing to Canadian/International students
Discounting Students
Need to market to adult learner as an undergraduate
Evening classes (fit in with their schedules)
On-line classes
Transfer credits
Looking at 2nd careers, not staying in one job for 40 years
Look at Majors we offer – ex: Health Care Admin.

Or piggy back on to a degree

What’s in place for people far away with regards to vacations…
Retention rates – how do we improve them
Different Athletic programs – males, hockey
We need facility space for practices – field house
Push to increase science programs to go along with the new building

Facility is sometimes a deal breaker

Summer course schedule

Programs build to attract students – ex: Summer School of Arts

Collaborate with other Colleges for weekend classes
Intensive 2 week summer classes
Getting younger students on campus so they begin to think ahead to college
Offer/expand Certificate Programs for older adults
Overnights for sports/HEOP students
More recruiters in key areas

Build programs
Best bang for buck

How expensive are on-line?
Need faculty who are receptive to on-line courses
Need to look at classes we offer and perhaps stop offering some
Adjunct teachers prefer night classes
Full Professors might not want to teach at night
Look at overall atmosphere on campus
Male – athletes: artists
What attracts the “average Joe”?
Programs need to fit
Perceived as strong gay population – would we promote that?
Image of College
Still perceived as: Catholic and Girls
Name Change
Modification of name
Who does the College want to attract
The “average Joes” Don’t stay once they get here
No connection
Leave because of programs
Clicks
Don’t like it- move to different school
Price
Don’t forget to attract “average Jill’s”
Indentify what Nazareth wants to be
Pro’s and Con’s to having Greek groups or other niches to feel connected
How big do we want to get?
Safe environment
Articulating the value of a Nazareth Degree as compared to other schools
Perception-associates with small privates

Fisher
Don’t have enough ump to attract from peer schools

Tap into Government Financials

Mandate

Competition