ST PETERS HOSPICE Job Description

ST PETERS HOSPICE – Job Description

Job Title:Learning and Development Manager

Reports to: Chief Executive

Job Purpose

To enable St Peters to provide high quality palliative and end of life care to its patients, and to improve that provided in other healthcare settings, through the development and delivery of appropriate and cost effective learning programmes and activities for hospice staff and the wider health and social care community / workforce.

Principal Responsibilities

1. Provide leadership for the development and implementation of the

Hospice’s education strategy and work collaboratively with internal and external stakeholders to ensure learning needs are identified and appropriately addressed.

1. Lead and motivate the Education team members, enabling them to develop personally and professionally and to deliver a high standard of teaching and facilitated learning.

Detailed Responsibilities:

1. Manage both the education team budget and central training budget. This includes working with line managers to help estimate spend on external education courses. In addition to managing spend, the role requires accurate estimating of income generated through external education.

1. Design and delivery of training or education courses as necessary.

1. Work with clinical leads and the Executive team to provide a development programme for hospice staff that is closely linked to achievement of organisational strategy and business plan.

1. Through effective internal and external collaboration, identify opportunities for development of new areas of education activity and funding. Ensure that these courses are delivered on time and budget.

1. Build effective relationships with all key stakeholders in the community, local and regional, to support the delivery of quality end of life care.

1. Build and maintain formal links with Higher Education and Further Education providers and other educational organisations.

1. Deliver an effective mandatory training programme for all staff through face to face and e-learning courses. Ensure effective monitoring and compliance with external quality standards and that courses are updated when required.

1. Ensure the effective monitoring, assessment and evaluation of all activities and provide regular reports to stakeholders.

1. Ensure that the Education team contributes to organisational forums including Clinical Governance, Clinical Forum and the Health and Safety Committee.

1. As a departmental head, contribute to the strategic and operational management of St Peters Hospice.

1. As a provider of QCF qualifications and an ILM centre, ensure all requirements for delivering these qualifications are met.

1. Keep an overview of the Learning Management System to ensure it is used and managed effectively.

1. Lead on all apprenticeship matters in order to maximise the benefit of apprentice levy payments. This will include identifying trainees and commissioning providers.

1. Manage relationships with external training providers e.g. for the delivery of mandatory training courses.

1. Look for opportunities to collaborate with other health care providers, including hospices, that may lead to more efficient ways of working.

Supplementary Information

Health & Safety

Under the provisions of the Health & Safety at Work Act 1974, it is the duty of every employee

i) To work in a safe manner in accordance with hospice policy.

ii) To take reasonable care of themselves and others at work.

iii) To co-operate with the hospice as far as is necessary to enable them to carry out their legal duty.

iv) Not to intentionally or recklessly interfere with anything provided including personal protective equipment for health and safety or welfare at work.

Rehabilitation of Offenders

The hospice promotes equality of opportunity for all individuals with the right mix of talent, skills and potential and welcomes applications from a wide range of candidates, including those with criminal records.

We undertake not to discriminate unfairly against anyone who has previous criminal convictions and having a criminal record will not necessarily be a bar to employment with the hospice.

Equality Statement

St Peter’s Hospice expects all staff and volunteers to act in a way that is consistent with organisational procedures and the law relating to equality, diversity and rights and to treat everyone with whom they come into contact equitably, with respect and without discriminating.

They should recognise and appreciate that people, both colleagues and service users, are different and act in ways that are consistent with their needs and preferences. They should ensure that the practices and processes operated in their areas of work are fair and provide equitable treatment for all and they should take effective action to deal with any discrimination or unfair treatment of which they become aware.

Scope of Job Description

This job description reflects the immediate requirements and objectives of the post. It is not an exhaustive list of the duties but gives a general indication of work undertaken which may vary in detail in the light of changing demands and priorities. Substantive changes will be carried out in consultation with the post holder.

PERSON SPECIFICATION DETAILS – Learning and Development Manager

• Degree or equivalent in a relevant subject

• Relevant professional accreditation in a relevant area e.g Nursing, HR Management, Teaching

• Teaching or assessor qualification

• Working with others to identify development needs and managing the implementation of appropriate solutions

• Evaluating the impact of training or education courses

• Design and delivery of training or education programmes

• Experience of delivering training or education programmes in a health or social care setting

• Implementing Blended Learning solutions

• Budgeting and financial management

• Team leadership

• Implementing innovative learning solutions

• Strategic planning

• Project management

• Communication skills including facilitating classroom discussions

• Interpersonal skills, including building and maintaining relationships with internal and external stakeholders

• IT competence

• Report writing

June 2017