ST JOSEPH’S HOSPICE

PERSON SPECIFICATION – PA TO CHIEF EXECUTIVE OFFICER and SENIOR MANAGEMENT TEAM DIRECTORS

ESSENTIAL CRITERIA / DESIRABLE CRITERIA / HOW TESTED
Application Form/
Interview
QUALIFICATIONS AND
KNOWLEDGE / ·  Excellent command of the English language both written and spoken
·  Educated to degree level or equivalent experience
·  NVQ 4 business and Administration
·  Have an in-depth knowledge of shorthand or speedwriting and audio transcribing
·  Have an in-depth knowledge of using MS Office: Word, Excel, PowerPoint, Publisher and Outlook / Application form / Interview and test
EXPERIENCE / ·  2 years’ experience in a similar position working at PA level to a CEO
·  Experience of working independently within established policies and procedures
·  Experience of drafting and preparing correspondence on behalf of CEO, Director of Finance and Chair of the Board of Trustees
·  Experience of co-ordinating meetings and project groups, preparing agendas and taking, transcribing minutes and circulating documents / Healthcare experience, preferably in a Hospice or Hospital setting / Application form / Interview
COMMUNICATION AND PEOPLE SKILLS / ·  Excellent communication and interpersonal skills
·  Ability to deal with people at all levels with tact, discretion and diplomacy
·  Ability to receive and deal effectively and appropriately with confidential and sensitive information
·  Ability to work as part of a team and contribute to team objectives / . / Application form / Interview
ORGANISATIONAL SKILLS / ·  Excellent administrative and organisational skills
·  The ability to review, monitor and establish administrative systems to support the work of the CEO
·  Ability to manage and prioritise workloads and ensure that priorities are flagged up and escalated
·  Ability to use own judgement to resolve issues which may involve analysis and interpretation
·  Be motivated and have the ability to use own initiative to assess situations and facts and make practical judgements / Application form / Interview
OTHER / ·  An adaptable, capable, motivated and organised person with a friendly, open personality who is able to work unsupervised and flexibly
·  Possess a calm and unflappable personality
·  Excellent record of good health and attendance
·  Be smart and professional in appearance
·  Feel comfortable working within the spiritual ethos of St. Joseph's Hospice / Interview

PERS SPEC - PA to CEO Sept 2016