Amanda Patrick
412 Williams St
Corbin, KY 40701
Cell: 606-304-9242
Experience:
Southeast KY Ag & Expo Center (The Corbin Arena)
500 Arena Dr.
Corbin KY, 40701
606-258-2020
Box Office Supervisor/Banker/Receptionist
March 2009-Present
I am the responsible supervisor and administrative worker involving the oversight of the day-to-day operations of the the Arena Ticket Office, as assigned. This position serves as assistant to the Box Office Manager and may be designated to perform the duties of that position in her absence. The work involves the coordination of computerized ticket sales, processing of mail and telephone orders, dealing with resident users, training and directing permanent and hourly cashiers, preparing fact sheets, and dealing with problems and unusual situations. The work is performed independently within established parameters and often involves decision-making in the absence of the Manager. I also assist the Box Office Manager in: administering the customer service standards, policies, and procedures of the Ticket Office; developing and maintaining an information system to inform staff of the operational details, services of each event and to coordinate multiple activities; coordinating with others to assure successful events; overseeing the maintenance of record keeping systems necessary to track and analyze personnel activities, supplies inventory, etc. I handle customer complaints, difficult situations and perform related functions associated with insuring high quality ticket office services. Prepare events guides (instruction sheets for cashiers) for each Arena event for which tickets are sold. Update cashiers daily on such things as new shows, special coupon offers, etc. Process lost ticket requests; look up information; prepare passes; instruct patron on use pass; and inform head usher of special circumstances, when necessary. I am the Banker during shows- I get all register tills ready for cashiers coming in for shows. I count them in and count them out at the end of the night, making sure everybody balances and that all forms are filled out correctly. If anybody needs change I give that as well. I also do scheduling and daily reports for management, etc.
Census Bureau
1205 E Mount Vernon
Somerset KY 42501
606-219-4850
Courier Clerk (Seasonal)
April 2010-June 2010
With this job I worked independently with little to no supervision. With this position I served as a member of a team that is responsible for processing, transporting and distributing incoming and outgoing documents, equipment, and other materials to various organizations within the Tri-County and surrounding areas.
Dr. Petrey Orthodontic Center
14659 N US Hwy 1223
Corbin, KY 40701
Clinical Assistant
February 2008 -July 2008
As a dental assistant I was a member of the dental team, working
with and assisting the dentist during clinical procedures. Traditional
duties and responsibilities include: Exposing and developing
dental radiographs, mixing dental materials, organizing and
preparing treatment rooms, passing dental instruments and materials
to the dentist, taking impressions, preparing, placing and
removing rubber dams, placing topical anesthetic, fluoride and
desensitizing agents, sterilizing instruments, disinfecting dental
equipment, comforting patients during dental procedures and
educating patients on various dental procedures. Also, computer skills were an important asset to a dental assistant. We used dental computer programs that were learned in the office procedures courses.
Education
Whitley County High 1999-2003 Graduate
Williamsburg, KY
University of Phoenix
April 10, 2011 to present
ASSOCIATE OF ARTS