GGHT

SOCIAL ACCOUNTS 2015/16

Helena Partnerships social accounts will be presented in three parts:

1.  Financial accounts

2.  Projects outcomes and returns

3.  Conclusions

4.  Recommendations

PART ONE: FINANCIAL ACCOUNTS

The purpose of the financial accounts is as follows:

1.  To inform investment decisions

2.  To report on performance

3.  To report on compliance to the Social Value Act

These accounts will provide a summary of the investments and the return by the following categories:

1.  Environmental and social

2.  Economic

3.  Social

Reporting

The return, due to the nature of social investment does not always have a monetary value but should have a social value. Social value can sometimes be ascribed a proxy financial value. Therefore return will be shown in these accounts using the following measures. Each of these measures has relevance to decision making.

·  Outputs Definition: The multiple of the outcome – which addresses the aim

·  Outcomes Definition: The change that has taken place

·  Proxy values Definition: A financial proxy value ascribed to outcome

·  Financial return Definition: Cash return

Qualitative assessment

Each project in which resource and finance is invested will have varying degrees of complexity. Social investment is intended to provide a solution to a problem. The complexity and difficultly in solving the problem will vary according to the nature of that issue.

For example getting a healthy and experienced adult into work will be relatively easy compared to helping a poorly educated, young person with complex barriers and a drug habit to attend and complete a training course. The ratio of resource needed to the outcome will be greater in the latter, resulting in fewer outputs. Thus productivity and value for money should always be assessed within the context of the project.

This will be addressed by adding a complexity indicator to the accounts: High. Medium or low

Financial accounts

ENVIRONMENTAL
Project / Investment
£’s / Outcome / Outputs / Environmental return: projected reduced carbon per year tons / Projected annual Savings to tenant / Productivity per £ saving / Productivity per property / Complexity
Factor
Energy switch / £5,127 / Savings to energy bills / 34 switched tariff / - / £8,943
(further potential savings of £24,696) / 57p / £151 / Medium
Energy Savings / £30,048 / Savings to energy bills / 1941 home visits / - / £343,028 / 9p / £15 / Medium
PV installation year1
Year 5
Year 10 / 100% funded by Warrington Council / Properties with improved energy efficiency / 1523 / 1395 / £150 / - / - / Medium
Properties with improved energy efficiency / - / 6975 / £788 / - / - / Medium
Properties with improved energy efficiency / - / 13950 / £1,650 / - / - / Medium
ECONOMIC
Project / Investment
£’s / Outcome / Outputs / Financial return / Well -Being value / Productivity per £ / Productivity per person / Complexity
Factor
Financial inclusion / £189,550 / Income gained for tenants / 1976 / £2,775,669 / - / £15 / £96 / Medium
£189,550 / Direct Impact on rental income / - / £1,258,171 / - / £6 / - / Medium
SOCIAL
Project / Investment
£’s / Outcome / Outputs / Financial return / Well -Being value / Productivity per £ / Productivity per person / Complexity
Factor
Employment / £617,986 / People helped into work / 324 / - / £2,709,392 / - / £954 / High to medium
Young people 25 ( inc in above) / 111 / - / - / - / - / High
Training / People completing training / 579 / - / £639,820 / - / £534 / High to medium
Young people 25 ( inc in above) / 149 / - / - / - / - / High
GGHT Traineeships / £180,705 / Paid work experience to gain permenant posts with local employers / 13 / £2038.72 reduction in rent arrears / - / - / £22,588 / Low to high
Digital inclusion / £11,530 / Improved digital skill / 212 / - / - / - / £74
£15,103 / Access to internet / 146 / - / £234,803 / - / £142
£4,383 / Job Search / 120 / - / - / - / £71
Health / £10,398 / Reporting an improvement in well being / 60 / - / £196,246 / - / £173 / High
£11,148 / Relief from depression / 18 / - / £362,930 / - / £619 / High
£11,148 / Improvement in confidence / 49 / - / £350,503 / - / £228 / High
£11,148 / In control of life / 13 / - / £113,011 / - / £858 / High

SOCIAL ACCOUNTS 2015/16 PART 2: PROJECT OUTCOMES AND RETURN

The purpose is as follows:

1.  To provide a summary of some the projects

2.  To provide more detail on outcomes

3.  To summarise the nature of the investments made

The case studies of projects under each strategic theme.

1.  Environment

2.  Employment

3.  Young People

4.  Digital inclusion

5.  Health

ENVIRONMENT

GGHT in committed to reducing carbon emmissions and helping its tenants save money by increasing the energy efficiency of its properties and helping to reduce bills.

We have fitted photovoltaic cells to our properties using funding from Warrington Borough Council. GGHT also invested in helping tenants to find cheaper energy providers in our programmes Citrus and Big Energy Network.

We also had energy advisors working with our tenants to support them to use heating systems efficientl and save money.

OUTCOME STATEMENT

The energy efficiency of our homes has been improved and the cost of maintaining a warm home is being reduced.*Any savings are dependent on how heating systems are used.

EMPLOYMENT

Helping people get ready and find work is a priority for GGHT. We invested over £600,000 and provided a wide range of intensive courses, advice and financial support :

1st Steps to Trade: Pre-employment construction course

Working 4 Change: Advice & guidance course inc qualification in first aid

Work Skills: BTEC Certificate in work skills level 1: rights and responsibilities at work, self assesment, team working, job search, applications, interview skills, career progression.

Job Clubs: Weekly advice and guidance

Complex families: Intensive support, advice and guidance and 40 referrals made

Wage Incentive Scheme: Wage subsidy scheme to employ local tenants

Employer Engagement: Working with wiith local employers to gain work for tenants

Home to Work: Intensive support for 24 residents with complex barriers in Bewsey and Dallam

Challenge 4 Change: Intentisive support for families in Bewsey & Dallam

Work placements: With caretakers to gain work experience

Neuro Linguistic programming: Work with complex families to improve confidence

One 2 One interventions: Intensive 1 – 1 advice for 369 people

Positive Start: Course to improve confidence and motivation

Recruitment Events (Casa Care, Royal Mail): Events with employers and jobs for tenants

Virtual Job Club: Vacancies and advice on Facebook

Enterprise zone:Self employment support and training

OUTCOME STATEMENT

GGHT is proactively helping people to prepare for, train for and find work

YOUNG PEOPLE

Young people remain a focus for GGHT. They are our tenants and citizens of the future. GGHT worked on the following projects to help young people make the most of their potentail:

Apprenticeships: 8 Living wage apprenticeships with NVQ 2

Work placements for students: Placements offered throughout the company to give experience.

Boot camp: Training event on customer service

Apprenticeships (with Livewire): 4 Level x 2 apprenticeships paid@ national minimum wage

Young persons panel: GGHT’s youth panel

NB: Figures included in employment return

OUTCOME STATEMENT

Young people are being helped to find opportunities, engage in positive activites and fulfil their potential

DIGITAL INCLUSION

GGHT is committed to helping our customers get on line, develop skills and start transacting with us on line to help us all save money.

We previously developed an IT suite in the Bewsey and Dallam neighbourhood community centre to help people gain access to the internet and computers. This investment continues to help our communities.

We also developed Digital Health: A project which supports tenants and local people within the most disadvantaged area in Warrington through’Learn My Way health training module’ which helps participants understand and utilise the features of the NHS Choices website.

The Friends Connect pilot addresses digital exclusion by providing free internet connection for 12 months within a maximum of 20 homes, in addition to the offer of individualised one-to-one support with the intention that tenants would become confident and independent Internet users within a 12 month period. Twenty tablets and OSPREY devices were provided to enable tenants to have access to the Internet in their own home, plus help from staff to deliver individualised support.

We also worked with local libraries to help increase people’s IT skills in the Get on Line project and a part of our Home to Work project we helped people access the internet.

OUTCOME STATEMENT

GHHT is supporting tenants to acess the internet, get on line and develop digital skills

FINANCIAL INCLUSION

GGHT is committed to helping its tenants improve the quality of their life and gain more income. We have a Money Advice Team that helps tenants;

Maximise their benefit entitlements

Gain grants from United Utilities

Get discretionary housing payments

Utilise the Warm Home Discount

Accesss Food Bank Vouchers

Get payments fom the Local Support Scheme

GGHT give intensive support to complex families getting them in contact with other agencies.

We also give support to tenants to help them to claim universal credit, increase awareness of loan sharks and high cost lenders and promote alternative affordable routes to loans.

The direct impact on our tenants rent accounts via payments direct from Housing Benefit, Discretionary Housing Payments and United Utilities Trust Fund amounts to £1,249,707. Thus, helping tenants helps keep GGHT financial healthy.

OUTCOME STATEMENT

GGHT is helping people to gain additional income, avoid debt and avoid high cost loans

WELL BEING

GGHT help our tenants to improve their personal health and well being through more than providing good homes.

We developed the following projects to help our tenants stay safe and increase their physical and mental well being:

Healthy ageing activities for our older tenants in sheltered schemes.

Chip Pan Amnesty: To make properties safe from fire, chip pan swaps (for safer deep fat fryers) & home fire safety assessments were conducted by Cheshire Fire & Rescue Service. Also in an effort to reduce saturated fat intake and promote healthy eating & wellbeing, 19 air fyers swaps were made with people on the Roots to Wellbeing course.

Polonia Bewsey and Dallam: Addressing a need to develop social cohesion amongst settled communitites and the polish community and improve language skills

In Challenge for Change and Home to Work (two employment focused projects) we helped tenanats improve their confidence in particular.

OUTCOME STATEMENT

GGHT are helping tenants to improve their well being, stay safe and at home