Bassel Eid

Sharjah, United Arab Emirates

+971 50-6300193

Career Objective

Over 8 years of extensive accomplishments within diverse environments utilizing exemplary operations management, organizational, & people skills. Dynamic leader consistently achieves outstanding results in challenging environments while building strong relations with both clients & colleagues. Moves & relates effortlessly across all levels of Management & especially towards Marketing, Retail, FMCG, Business Development Organization, Services Industry, HR, ELV, Electronics, Security & Fire Systems, Manufacturing, Supply Chain and Logistics Fields.

Career Summary

A Highly successful Senior Sales Manager professional, regional & branch representative & business strategist with a proven record for steering business turnarounds, facilitating lucrative transitions to new markets, & creating solid internal structures that are both expandable for future growth & responsive to customer expectations. Consistently recognized for achieving company goals, effective client relationship management, and delivering profitable solutions to attract and maintain accounts and customers, and propel company growth. Demonstrated hands-on management style in the development & implementation of strategic plans to ensure company growth. Proven ability to increase market share, outperform competition and increase profits. Expert at designing and launching powerful business development / sales plans to drive a company to the position of leadership within its respective market and simultaneously achieve corporate goals. Sales background includes initiating contacts & securing new business, new product lines, establishment, operations & developing of sales systems & sales training managing & expanding existing accounts & brand marketing. Communication skills demonstrated through verbal & writing abilities, client relations, customer service skills, & the ability to produce in-depth reports.

  • Sales / Marketing Management
  • Customer Relations / Key Accounts
  • Customer Service & Quality Assurance
  • Distribution & Brand Management
  • Vendor / Public Relations
  • Market Expansion/Promotion
  • Business Development
  • HR Policy & Procedure

Educational Qualifications

Lebanese Baccalaureate - Part 2

Selling Skills, Negotiation Skills, 7 Habits of Highly Effective People, Personal Productivity, Strategic Thinking in Marketing, Key Account/Client Management, Creative Problem Solving, Project Management, Advanced Selling Skills, Interpersonal Skills, Change Management, Self-Management, Time Management, Sales Meeting Attendance, Telephone Skills from A-Z, Company Rules.

Professional History

NIRSUN Technology Dubai(Feb 2014 – Present)

NIRSUN Technology (LLC), Dubai, UAE is a part of Experts Group of companies, a long - term reliable player in the ME region, NIRSUN has been in business since 2001 as a distributor in UAE & & the region.

Business Development Manager

  • Acting as first-point of contact in all commercial customer interactions. In addition to managing entire sales cycle including customer profiling, account planning, lead generation, proposing, negotiating/closing of deals, and overseeing all daily sales and service activities with respective clients.
  • Determines annual unit & gross-profit plans by implementing marketing strategies, analyzing trends & results.
  • Establishes sales objectives by forecasting & developing annual sales quotas for regions & territories, projecting expected sales volume & profit for existing & new products.
  • Manage & control all aspects of stock management on the sales floor, ensure adherence to procedures.
  • Identify areas of improvements and concerns and accordingly develop action plans.
  • Process client invoicing promptly and oversee business accounting process.
  • Develop and maintain inventory control system processes and forecasting new technology.
  • Handle CANON IP CCTV System as the Product Manager & frequent coordination with the brand Principle.
  • Handle clients’ complaints reasonably showing empathy & a positive attitude & demonstrate our commitment to make things right.
  • Organize and plan all sales activities in the market and promoting beneficial relationship with key account clients, end users, partners & resellers.
  • Developing new clients & resellers/partners as well as maintain & expand the relationship with existing ones.
  • Follow up on the updates of the market and competitors activities to continuously ensure competitive advantage.

Citytec Security / Fire & Safety Dubai (Nov 2007 – Sep 2013)

Citytec is one of the leading companies in UAE in designing & providing ELV, Electronics systems, Security/Fire & Safety Systems with Turnkey Solutions, as well as their maintenance such as CCTV System, Access Control System, Intruder Alarm System, Intercom System, Gate Barrier System, Fire Alarm & Fire Fighting System.

Sales / Accounts Manager

  • Acting as first-point of contact in all commercial customer interactions. In addition to managing entire sales cycle including customer profiling, account planning, lead generation, proposing, negotiating/closing of deals, and overseeing all daily sales and service activities with respective clients.
  • Determines annual unit & gross-profit plans by implementing marketing strategies, analyzing trends & results.
  • Establishes sales objectives by forecasting & developing annual sales quotas for regions & territories, projecting expected sales volume & profit for existing & new products.
  • Manage & control all aspects of stock management on the sales floor, ensure adherence to procedures & guide the team towards achieving targeted stock levels & minimizing stock loss.
  • Effectively sold customized electronic products & services.
  • Identify areas of improvements and concerns and accordingly develop action plans.
  • Process client invoicing promptly and oversee business accounting process.
  • Develop and maintain inventory control system processes and forecasting new technology.
  • Conduct site surveys to the clients in order to provide them a proper solution that matches their needs.
  • Handle clients’ complaints reasonably showing empathy & a positive attitude & demonstrate our commitment to make things right.
  • Design technical solutions through soft or hard copy drawings (AUTOCAD, PDF, etc...) & prepare proper quotations to the clients.
  • Organize and plan all sales activities in the market and promoting beneficial relationship with key account clients.
  • Developing new clients as well as maintain and expand the relationship with existing ones.
  • Follow up on the updates of the market and competitors activities to continuously ensure competitive advantage.

Projects

ARAMEX - IP CCTV SYSTEM - 2013

SHARJAH TV - ANPR SYSTEM - 2011

MARINA HEIGHTS TOWER - CCTV, ACCESS CONTROL, T & A SYSTEM - 2012

AUSTRALIAN CONSULATE - DUBAI - CCTV, ACCESS CONTROL SYSTEM - 2008

AL FARDAN CENTER - CCTV SYSTEM - 2009

DUBAI FIRST - CCTV, ACCESS CONTROL SYSTEM - 2008

RIVOLI GROUP - ANTI THEFT SYSTEM - 2010

ASTER COMMODITIES - CCTV, ACCESS, INTRUDER ALARM, WALKTHROUGH METAL DETECTOR - 2013

DUBAI BANK - CCTV, INTRUDER ALARM - 2009

ROSY BLUE - CCTV, ACCESS, INTRUDER ALARM - 2011

CITY PHARMACY - CCTV, ACCESS CONTROL - 2010

PETROFAC - GATE BARRIER, CCTV, ACCESS - 2012

AJMAN POLICE - CCTV SYSTEM - 2010

AL ANSARI EXCHANGE - CCTV, INTRUDER ALARM - 2013

FABTECH - GATE BARRIER - 2012

FAWAZ REFRIGERATION - INTRUDER ALARM, SLIDING GATE - 2009

AL SALEHI CONTRACTING - CCTV, ACCESS CONTROL - 2011

SHARJAH POLICE JAIL - CCTV SYSTEM - 2008

BNAIDER FOR GENERAL CONTRACTING - CCTV, ACCESS CONTROL - 2011

WSP - ACCESS CONTROL - 2013

GULF FOOD INDUSTRIES - GATE BARRIER - 2012

SHARJAH POLICE - UNDER VEHICLE MIRROR – 2011

AZADEA GROUP - VIRDI ACCESS CONTROL/TIME ATTENDANCE SYSTEM - 2014

MPM PROPERTIES - CCTV SYSTEM - 2015

MAB FACILITIES MANAGEMENT - CCTV SYSTEM - 2015

QUICK LINK/ DUBAI POLICE HQ - VIRDI ACCESS CONTROL/TIME ATTENDANCE SYSTEM - 2015

SALALAH MILLS - OMAN - VIRDI TIME ATTENDANCE WITH FULLY CUSTOMIZED SOFTWARE - 2015

CITY ENGINEERINGS - CCTV SYSTEM - 2014

IT Skills

Microsoft Office™ (Word™, Excel™ PowerPoint™), Windows XP, Windows 7, Internet & Research, AutoCAD

Language Skills

Fluent in English & Arabic

Personal Skills

  • I like to build strong relationships with other people within the working environment so I would easily get benefit of their experiences at work and reflect it into my performance.
  • Presentable, confident and self-assured professional.
  • Organized, calm under pressure and resourceful.
  • Always aiming for the highest standards of presentations.
  • Ability to identify & diagnose faults.
  • Tactful & articulate.
  • Positive thinking attitude.
  • Hardworking and responsible.
  • Always punctual.
  • Reliable and adaptable.

Personal Details

DOB: 1973 Nationality: Lebanese Holds Valid UAE Driving License

Hobbies

Reading current affairs, travelling & internet.

References

Available on request.

Bassel Eid Phone: +971 50-6300193 Email: