Shannon L. Braaten
724 South 10th Unit A◆Canon City, CO 81212
◆(719)688-0930 ◆
Professional Summary
Licensed Nursing Home Administrator with 6 years of long term care experience in monitoring budget, federal and state Compliance, Sales, and marketing. Proven leadership skills in working with all members of a facility team. Aiming to continue to use my skills in developing a strong team that is focused on high quality clinical product and strong financial returns.
Education
COLORADO LICENSED NURSING HOME ADMINISTRATOR
Completed February 2013
ADAMS STATE COLLEGE, ALAMOSA COLORADO
Bachelor’s of Arts in Sociology with emphasis on Social Welfare, August 2010
GPA: 3.51/4.0
Graduated cum laude
LAMAR COMMUNITY COLLEGE, LAMAR COLORADO
Associate’s of Arts Degree, May 2006
GPA: 4.0/4.0
Graduated Summa cum Laude
Employment History
Canon Lodge Care Center
Executive Director September 2013 to February 2017
Lead Facility team to a 5 Star CMS rating from a 1 Star Rating
Improved marketing focus by working with community referrals on a personal basis
Improved Customer Service focus to lead to strong sales in services of facility
Worked with Department managers to understand budgets and monitoring of budgets
Worked with Business Office Manager to develop a strong program to review Accounts Receivable and collection of accounts.
Conflict/resolution with families, staff, and residents that reduced complaints with no complaint surveys in 3.5 years.
Developed an employee retention program that reduced Annualized Turnover from 88% in 2014 to 37% in 2016.
Join Commission's Accreditation knowledge
State Survey process knowledge including POC writing
Expense control and management including labor management
Revenue control including monitoring of Rehab RUG scores
HILLCREST CARE CENTER AND THE TOWERS AT HILLCREST-Wray, CO
Assistant Administrator/Social Services Director June 2011 to September 2013
Improved PASRR review and update program
Improved PETI program in building
Streamlined admissions process to better work with referral sources
Improved marketing and sales for assisted living as wells as skilled nursing to improve census numbers by 30% in assisted living beds and 20% in Skilled nursing and Long Term Care beds.
Improved grievance reporting and followup by developing a strong customer service program
Developed a specialized Memory Care program to better serve the secure unit residents.
LAMAR APARTMENTS-Lamar, CO
Assistant Property Co-Manager/Maintenance, 2006 to 2011
Improved Marketing and Sales of Apartment complex and streamlined application process.
Increased Apartment occupancy by 45% in first 2 years
Improved security to assure tenants and families were safe
Decreased number of evictions by focusing on timely collection of rent
Developed a strong maintenance program to improve appearance and functionality of apartments.
Reduced expenses by 35% in first year by reviewing contracts with outside vendors.
PIONEER HEALTH CARE (160 hours Unpaid Internship)
Social Services Intern, May 1, 2010-May 30, 2010
Learned about admissions
Worked with residents one on one
Helped with activities and planning of activities
Help coordinate with Transportation of Residents
Investigated incidents as needed
Worked with residents and families with care plans
Sat in on psychotropic med planning
Learned basics of ULTC (Uniform Long Term Care) forms
Learned basics of PASRR (Pre Admission Screening and Resident Review) forms
Gave Mini-Mental and Depression Scale evaluations
Learned about discharges
Skills
Proficient in Microsoft Office Suite
Knowledge of Electronic Health Record programs I.e. PointClickCare,
Budgeting knowledge
CMS 5 Star rating knowledge
Incident reporting knowledge
Joint Commission Accreditation Knowledge
State Survey Knowledge to include writing and submitting Plan of Corrections
Activities
Volunteer with Boys and Girls Club of Canon City 2017
Bridge ACHCA Member 2013
Youth Football Coach 2007-2009
Lamar Chamber of Commerce member 2006-Current
Phi Theta Kappa President 2004-2006
Kit Carson Chamber of Commerce President 1997-2002
Professional References
Leslee Moon, Director of Rehab, Life Care Centers of America 208-914-4212
Heather Cathcart, Director of Nursing, Namaste Alzheimer’s Care Center 719-429-5133
Donna Jenkins, Registered Nurse, Century Park 719-289-8080