Shane K. Clevenger
214.536.7454 |
Objective
Leading, coaching, and developing top talent focused on designing intuitive, quality products through collaboration with end users and digital product teams. Working closely with designers to create user experiences that communicate and present across all levels of an organization.
Summary of Qualifications
• Over 12 years of agency experience, and over 6 years in-house.
• Experience directly supervising and coaching five to ten UX designers in an agile environment.
• Attract, retain, and develop top UX talent.
• ‘Design Thinking’ advocate that inspires a user focused and customer obsessed culture.
• A partner to senior stakeholders.
• Building great relationships and close collaboration across functional groups.
• Help align communication with multiple groups and proactively seek to understand business needs.
• Report effectiveness and impact of UX results to senior leadership.
• Ensure that standards of quality are upheld while also delivering outcomes on time.
• Lead group ideation and product review sessions.
• Provide feedback on product and service design at all levels of fidelity and interactivity.
• Help guide the analysis of user research and define a UX strategy.
• Passionately staying current with the latest UX developments and trends.
Education
Texas A & M Commerce
August 03 — Dec 06
Masters (MS)
University of North Texas
Spring 97 — May 01
BA(Communication Design)
Employment
VerizonFebruary 17 — Present
UX lead primarily focused on Verizon wireless and aligning with the Verizon app. Helping manage communication and syncing onshore and offshore teams. Working in an agile environment advocating best practices using JIRA.
ADT Security SystemsJanuary 15 — February 17
UX lead responsible for meeting UX business objectives, including the customer support and ADT agent customer care tool. Established usability testing and improved UX best practices using agile methodologies.
Occasionally teaching evening classes at the Art Institute
American Airlines (The Fenway Group)August 12 — January 15
Sr. UX Generalist.
Delivered UX that exceeded business expectations. Responsible for helping develop new patterns, usability research, UX strategies, user flows, personas, etc.
Occasionally teaching evening classes at the Art Institute
CleverworksAugust 11— August 12
Creative Director/Consultant.
Boy Scouts of America, GDD Interactive, Panavista Promotions, Wisteria, Numantra, RocketRed,
Kersh Wellness, and teaching night classes (Interactive Design)
UX/UI design, campaigns, web banners, newsletter, annual report, logos and catalog design
Clients: Boy Scouts of America, RadioShack, Pep Boys, Corona Extra, Allied Solutions,
CDF, Wisteria, GWB Institute, and BSA
The Promotion Network – TPNJuly 10 — August 11
Sr. Art Director & Interactive Designer.
Any and all retail on the interior and exterior of Bank of America, created the campaign installation guide, digital DCN and VR presentations, message maps, campaigns and promotions.
Clients: Bank of America, TPN digital team and new business.
CleverworksMarch 09 — June 10
Creative Director/Consultant.
Levenson & Hill, Insider Marketing, Vertis Communications, KF&B Advertising, Match.com
UX/UI design, viral marketing, book cover, ad campaigns, new business, logo design, packaging.
Clients: Match.com, Billingsley, The Burke Company, Revolution Ropes, QA Insurance, Picasso Dream.
PowerPact LLCApril 07 — January 09
Sr. Art Director & Sr. UX Designer.
Displays, interactive, packaging, interactive promotions, brochures, ads.
Clients: Sony, Susan G. Komen, Proctor & Gamble, Bonterra.
Levenson & Hill January 06 — April 07
Art Director & UX Designer.
Ad campaigns,outdoor, direct mail, POP, logos, trade shows,
Websites, eBlast, web banners, rebranding, infographics, etc.
Clients: One Arts Plaza, Bestway RTO, RU Vodka, Gordons, Aaron Brothers.
MeplusYOU (formerly imc2)October 05 — January 06
UX Designer.
All interactive design, websites, microsites and web banners.
Clients: Prilosec, Levitra, anything P&G
SRJ Marketing CommunicationsJune 02 — October 05
Creative Director.
Collateral, ad campaigns, logos, POP, outdoor, websites, interactive banners
Clients: Magnolia Medical Staffing, Henjum Goucher Court Reporting, NIA Insurance.
KWGCSeptember 01 — June 02
Art Director/Graphic Artist.
Annual reports, collateral, ad campaigns, logos, posters, trade shows, websites, direct mail, and packaging.
Clients: American Airlines Cargo, Sourcecorp, PGA.
Marc USAMay 01 — September 01
Art Director/Graphic Artist.
Collateral, direct mail, logos, packaging, etc.
Clients: Cedar Fair Parks, Carrier, Peterbilt.
United StatesNavy November 93 — November 96
Aviation Boatswain Mate.
Crew chief on the flight deck among many other responsibilities.
Honorable Discharge