> SenthilKumar Palanisamy 12/15/2011 3:57 PM >
Dear Nr.A.K Jain,
We have not yet received the valves fromyour side, this has been returned to you without even unloading the valves.
Kindly check with transporter which you booked.
Thanks & Regards,
PSKU
Larsen & Toubro Limited
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> VIKASH KULSHRESTHA <> 12/15/2011 2:51 PM >
Pl initiate action for resolution.
Regards,
VikashKulshrestha
CC:RS – Pl keep the track.
From: [mailto:
Sent: Thursday, December 15, 2011 1:20 PM
To:CustomerCare
Cc: VIKASH KULSHRESTHA
Subject: Re: CustomerCare – LT00000074 - New Post
Dear Mr. VikashKulshrestha,
We had sent back these valves and yet to receive the valves as per our email dated 13.122011 to Mr. Senthil Kumar (refer belowmail). As soon as we receive these valves, we will intimate you for closing of the same.
Regards,
A K Jain
:Fw: SAP No. 6001118 (Complaint No. TM00000174)
From:Oriental Group<>Tue, 13 Dec 2011 16:50:03
To:"SenthilKumarPalanisa y "<>andothers
Cc:
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ARC-20-10-2011.pdf83.63 KBDownload
Dear Mr. Senthil Kumar,
As per telecon with Mr. Hegde, last month, you confirmedthe 20 mm ball valves (32 Nos.), which were wrongly sent to you for replacement, have been sent back to us. Please note that we are yet to receive these valves. Please confirm despatch details of these valves per return mail to enable us to close the complaint No. TM00000174, lodged by us.
Regards,
A K Jain
For Oriental Trading Co.
(Oriental Group)
3575, NetajiSubhashMarg
(Above BIG APPLE Store)
Daryaganj, New Delhi - 110 002
Tele : 011-23278849
Tele - 011-23279588, 23269588, 23268849, 32910202
TeleFax - 011-23278849
email :
From: "Oriental Group"
Sent: Fri, 21 Oct 2011 19:09:30 +0530
To: "SenthilKumarPalanisa y "
Cc: "Souvik Mukherjee ","KaustubhSapre ","Mayank Sharma "
Subject: Wrong supply against SAP No. 6001118 (Complaint No. TM00000174)
Dear Mr. Senthil Kumar,
Against Invoice No. 445006768 dt. 27.6.2011for Rs. 94,905.94 & BDN No. 80746066 dated 24.6.2011 (S.No. 3), we had received 20 mm ball valves (32 Nos.) instead of 40 mm ball valves fire safe. In this connection we have lodged a complaint ref. No. TM00000174 for wrong supply.
As per telephonic discussions on 20.10.2011 with you, we have despatchedthese 20 mm Ball Valves Fire Safe (32 Nos.) vide GR No. N821705 dated 20.10.2011 through Associated Road Carriers Ltd. (scanned copy attached). Please confirm its receipt and immediately despatch 32 Nos.of 40mm Ball Valves (3P DIN 40 FB SW A105 Fire Safe) preferably today as these are required most urgently. Awaiting despatch details per return mail.
Regards,
A K Jain
For Oriental Trading Co.
(Oriental Group)
3575, NetajiSubhashMarg
(Above BIG APPLE Store)
Daryaganj, New Delhi - 110 002
Tele : 011-23278849
Tele - 011-23279588, 23269588, 23268849, 32910202
TeleFax - 011-23278849
email :
For Oriental Trading Co.
(Oriental Group)
3575, NetajiSubhashMarg
(Above BIG APPLE Store)
Daryaganj, New Delhi - 110 002
Tele : 011-23278849
Tele - 011-23279588, 23269588, 23268849, 32910202
TeleFax - 011-23278849
email :
From:
Sent: Thu, 15 Dec 2011 11:19:08
To:
Subject: CustomerCare – LT00000074 - New Post
Hi Kishore Hegde,
New post
Ticket No. :LT00000074
Title :wrong supply
Please click on the link below to view the details.
Larsen & Toubro Limited
This Email may contain confidential or privileged information for the intended recipient (s) If you are not the intended recipient, please do not use or disseminate the information, notify the sender and delete it from your system.