SANDHURST & OWLSMOOR PATIENT FOCUS GROUP

MINUTES OF MEETING HELD ON TUESDAY 17TH JULY 2012

Present:Sylvia TrevisSylvia Leppard

David BryantAndrew McMenemy

Vera RoutledgeSue Brooks

Michael BlackmanColleen Pidgeon

Sarah NewellAudrey Shephard

Christine Stokes

Apologies:Julie Spencer-Jones, Roger Halliwell, KrevanMoodley, Christine Jenkins, Ray Edwards

1MINUTES OF LAST MEETING

Item 10 New Treasurer: Following advice from the bank, this item needs to be changed as follows:

“Michael Blackman has agreed to take on this role, so was unanimously agreed to appoint him, replacing Don Craig. David Bryant will also be a new signatory, replacing Janice House.”

2MATTERS ARISING

Out of Hours: Advice from PCT is to continue to fight our corner as to whether we want the service. PCT currently pay Frimley Primary Care to provide the service and they decide which provider to appoint. This will be subject of first on-line survey.

3FEEDBACK FROM HEALTH EVENT

Generally it was agreed to have been a successful event despite the relatively low numbers attending (33 signed in, but possibly 50 actual attendees). People were surprised at the amount of facilities available in the area, and there was a lot of networking carried out.

Sylvia made the point that not many GPs attended and asked Colleen if the GPs think the events are a good idea. Colleen would provide feedback to her colleagues.

There was discussion on whether it would be preferable to hold smaller events in future, in view of the huge amount of work done by Sylvia. It was agreed that the next event would be a smaller one, hopefully held at one of the local schools, on the subject of alerting parents of children aged 10-14 to the drug situation. It was thought March would be a good time for this. Sarah Newell knows of an excellent speaker on the subject and will follow this up.

Vera Routledge will contact Sandhurst School to enquire whether they would be willing to host this. If they decline she will contact Edgbarrow School.

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4S&OPFG NEWSLETTER

There has not been a surgery newsletter since the previous Practice Manager left. Andrew will be issuing one in the future with a Focus Group section. Sylvia suggested that communication between the surgeries and Focus Group was sometimes lacking, and hopefully the production of a newsletter would address this.

David Bryant will produce an article about the Focus Group for the SRA Magazine.

5SURVEY & ON-LI NE PATIENT GROUP (DB & SN)

Database currently stands at 309 with a further 14 to be fed in. Hope to have 500 by the next meeting. To this end David proposes more face-to-face sessions at the surgeries and hopes members will continue to help with this.

It is proposed that the first on-line survey will be in two parts:

  1. Out of Hours service. There needs to be an “attention grabbing” introduction to this section as most patients probably do not know that there are likely to be changes to this service. To this end Colleen and Andrew agreed to compile this paragraph. There will be a tick-box choice section and Vera made the point that there should be 4 or 6 boxes rather than 5, so that there is no middle-road choice. The proposed survey will be circulated to all members before the next meeting.
  2. Surgery services. Patient’s use of the various surgery services, ie antenatal, childcare, nursing services. This detailed information will be useful for the future.

6GROUP PRACTICE INFORMATION

Through attending an SRA meeting, Sylvia heard about a planning application for an in-house pharmacy at Owlsmoor. The proposal was for this to be run by an independent chemist opening for 100 hours a week. Colleen emphasised that this was an enthusiastic new partner’s idea and that at this stage it was only an outline planning permission application. SRA members were concerned that they would lose the benefits of Boots or Lloyds as any in-house pharmacy would have restricted stock.

On-line repeat prescription service is up and running and seems to be working well.

Andrew confirmed that the 0844 contract has been cancelled and a local number will be in use by this time next year.

7TREASURER’S REPORT

We have received £200 donation from the SRA for the third year running. The surgery matches donations up to a limit of (?) £300, so Andrew will arrange for this amount plus £20 donations from the Health Event to be transferred.

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8FUTURE OF HEALTHCARE IN SANDHURST AND CROWTHORNE

Audrey Shephard was most disappointed to receive an e-mail asking for lay assessors for CCG authorisation process dated 9/7 needing a response by 10/7. She would have been interested but the timescale was impossible.

Sylvia had circulated the Shaping the Future document to all members to reply to individually.

9AOB

Nursing services, ie flu jabs, ulcer dressings: No further information from CCG. This has been on going for years but Colleen will raise the subject with PCG whenever possible.

Sylvia Lepperdwanted to record a big “thank you” to Sylvia for all her hard work with the Health Event, which was thoroughly endorsed by members.

DATE OF NEXT MEETING

7.00 pm Wednesday 12th September at Owlsmoor.

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