SAMPLE GOALS - NONEXEMPT

Quality

  • Follow-up with each Building Manager according to their preference (written note, face-to-face, phone) after providing requested service and communicate necessary information from the Building Manager to the Zone Leader and other involved staff beginning September_____.
  • Set up Work Station properly according to checklist and by required time.
  • Maintain front desk information and supplies: Rate Lists, Property Directory, GS Logbook, Daily Activity Sheet, Guest supplies.
  • Consistently maintain a sufficient level of inventory on truck to service machines but to prevent excess waste.
  • Delivers orders to customers ensuring the correct products are what customer ordered and acquiring signature.
  • Consistently achieve satisfactory ratings on quality inspections as measured by the SmartInspect system.
  • Maintain accuracy of grant account budgets by monthly audits of expenditures and receipts.

Quantity

  • Decrease set-up time by improved staging of materials and supplies starting October 1, 20xx.
  • Complete assigned work orders on daily basis and enter completed orders in system same day.
  • Ensure availability of needed supplies by conducting monthly inventories and ordering supplies upon request. Send responses to all subscription requests within 48 hours of contact and report compliance monthly.
  • Reduce response time for subscription requests from one week to 48 hours by creating electronic packet by May 1, 2014.
  • Meet with Chair in (date) to plan annual schedule of events and on a quarterly basis to review plans for upcoming seminars beginning with first quarterly review in October XXXX.

Job Knowledge

  • Attend Mitsubishi A/C unit training sessions as scheduled by supervisor to enhance trouble-shooting skills.
  • Support other team members by sharing information and expertise with new staff and/or co-workers as opportunities arise.
  • Create/utilize checklist by 10/31/XXXX to train undergraduate researchers in lab procedures & protocols during first week on the job.
  • Assist in orientation of new hires to department practices such as team meetings, breaks, supplies.
  • Devise a minimum of two new testing protocols independently and evaluate effectiveness. Document successful processes and communicate to other technicians by May 15, 20xx.

Safety

  • Move electric charging station to a safer place to prevent trip hazard by October____.
  • Decrease potential risk of injury when working on lights by wearing goggles, gloves and following all LO/TO procedures.

Other

  • Inspect protection systems in assigned buildings per schedule, perform system maintenance, testing and repair.
  • Improve accuracy of records for fire extinguisher inspections using smart technology system; implement by March 30, 20XX.
  • Revise fire safety training for residence halls and pilot by 12/31/XXXX; create and communicate rollout plan by 1/15/XXXX; provide training to all residence halls by April 1, 20xx.

SAMPLE DEVELOPMENT PLAN

Example 1:

Development Activity: Effective use of InDesign for more professional seminar communications.

Measure/Outcome: Create electronic flyers and invitations to communicate seminars.

Action Plan: Register for/attend InDesign CS5: Basic Document Creation (3 hrs). Create flyer for December symposium on ______.

Example 2:

Development Activity: Use computer and internet.

Measure/Outcome: Send emails. Go on internet to find information.

Action Plan: Attend Computer Skills Level 1 training in fall XXXX.