JOB OPENING
Effective April 27, 2016
SNAP is seeking a qualified individual for a Singles Homeless Coordinated Assessment Program Lead position, to work in SNAP’s Community Action Core. This position is full time, regular and open to all qualified individuals. Job Description is attached.
Interested applicants must submit a completed SNAP application, cover letter and resume to the SNAP Human Resources Department 3102 W. Ft George Wright Ave., Spokane, WA 99224. All materials need to be at the SNAP Human Resources office by 4pm May 5, 2016 in order to be considered. SNAP employment applications are available at 3102 W. Ft George Wright, Spokane, WA 99224 or online at www.snapwa.org.
Salary for this position is $16.26 per hour DOE
Benefits include medical, dental, life, LTD, and 403(b)
SNAP values diversity in its work force and is committed to Equal Opportunity and Affirmative Action.
EVERYBODY’S JOB DESCRIPTION
For all job applicants, please read before applying.
WHO WE ARE:
SNAP is Spokane County’s Community Action Agency. We are a donor-supported agency providing opportunities at the neighborhood level to help people reach their full potential. We strive to provide the best customer service to everyone we encounter and be ambassadors of our mission. We require all of our staff members to fulfill these commitments and want all potential employees to be aware of them prior to applying for a position with SNAP.
Our employees deserve the best co-workers possible.
WE HIRE PEOPLE WHO…..
ARE AMBASSADORS OF OUR MISSION, VISION AND VALUES
Mission: Connecting and providing access to resources which create opportunities, with dignity, for low income people.
Vision: Creating opportunities for people to strive towards their full potential.
Values: Community, respect and justice.
These statements apply not only to the people we serve but to our co-workers and partners and we serve as ambassadors of these statements regardless of where we are and who we are interacting with.
SUPPORT OUR EQUAL EMPLOYMENT OPPORTUNITY POLICY
We believe each person is unique and should be evaluated only by individual ability and merit of achievement. We will not hire or retain anyone who practices or permits prejudice, harassment or discrimination against people because of their race or color, national origin, age, sex, religion, disability, genetic information, sexual orientation, marital status, or veteran service status.
COMMIT TO QUALITY WORK AND EXCELLENT SERVICE
We value the people we serve and strive to meet their needs. We work collaboratively with other employees and partners. We eagerly seek ways to improve our work, both in quality and quantity. We maintain the confidentiality of those we serve at all times.
SHOW BELIEF IN TEAMWORK
We demonstrate teamwork by speaking positively about our co-workers, other programs and SNAP. We arrive on time, accept tasks for the good of the team, cooperate with leaders and support and help others in their work. We believe in being generous with compliments and “thank you’s”, and solving problems by focusing on the mission, vision and values.
YOU MAY BE ASKED QUESTIONS ABOUT THE ABOVE DURING THE INTERVIEW PROCESS.
If you feel comfortable that you fit the above requirements, please initial this document below and return it with your employment application.
SNAP
JOB DESCRIPTION
Position Title: Singles Homeless Coordinated Grade: 8
Assessment Program Lead
Core: Community Action Employee Type: FT/Regular
Department: Homeless Services FLSA Status: Non-Exempt
Reports to: Homeless Services EEO Class: 2 (Professional)
Operations Coord.
Position Summary: Works in homeless services with the SHCA program conducting assessments to homeless individuals, trains partner agencies on the assessment tool, provides outreach, ensures data integrity and program evaluation. Develops and implements a comprehensive plan of assessment, including planning, service delivery, short-term follow-up, and support. Supervises SHCA staff and others as directed.
Principle Duties and Responsibilities:
1. Empower participants to achieve economic and personal independence and self-sufficiency by providing case assessment management services to homeless individuals.
2. Conduct intake and assessments to determine eligibility.
3. Ensure participant files are accurate and updated. Maintains required case and program records as required in an accurate and timely manner.
4. Selects, trains, supports, supervises, and evaluates SCHA Specialist position in accordance with SNAP policies and procedures.
5. Ensure data entry into multiple data bases is entered accurately and in a timely manner.
6. Responsible for running reports and working with MIS to run new reports as needed. Assisting with monitoring grants and budgets with management support and assistance.
7. Provides information and referral services.
8. Conducts outreach to complete assessments with homeless individuals on a regular basis.
9. Work collaboratively with other team members and providers to assure continuity of services.
10. Provide individual and system advocacy where appropriate within the guidelines of SNAP’s Advocacy policy.
11. Collaborates with City of Spokane CHHS staff to ensure data integrity and communication with partner agencies.
12. Participate in activities such as coalitions, committees and task force meetings to plan and develop resources to address community needs. Represents SNAP on appropriate community committees and boards, and with the media as approved and allowed by funding sources.
13. Conducts training and ensures consistency on the SHCA assessment tool with partner agencies.
14. Attend staff meetings and training as scheduled.
15. Provide backup administrative support as needed.
16. Within the context of the stated principle job duties, serve as an ambassador of SNAP’s mission and values
17. Work with coworkers and volunteers to promote a positive, respectful, and productive working environment, while protecting client confidentiality and dignity.
18. Complete assigned projects and performs related duties as assigned or as the situation dictates.
19. Provide excellent customer service at all times as well as helps to grow the customer service culture within the agency.
20. Attend 3 relevant trainings yearly to maintain annual Family Development certification requirements.
Requirements:
Education and Experience
· Required: BA in social services with three year’s case management experience or related field.
· Preferred: BA in social services with five year’s case management experience or related field.
Knowledge, Skills, and Abilities
· Ability to empathize with and advocate for individuals with diverse backgrounds and needs, including those from low-income households
· Ability to work with vulnerable populations such as those re-entering the community from institutions such as jail, prison or mental health facilities.
· Demonstrated communication, life management and motivational skills to promote self-sufficiency rather than supporting dependence
· Ability to work with various assessment and planning tools, including family development model
· Knowledge of local resources with the ability to network and link appropriate services together to meet individual and family needs
· Exceptional interpersonal skills with emphasis on effectively working in a team environment and with a diverse population
· Proficient in computer operations, including word processing, spreadsheet, and database; aptitude and ability to learn related technical skills
· Ability to communicate confidently, safely, and effectively with people in crisis situations
Training and Certifications
· Must have, or be able to attain in six months, Family Development Certification
· Bloodborne pathogens training (annually)
· Valid drivers license, satisfactory driving record, personal vehicle and insurance for Agency business (mileage reimbursed)
Work Environment/Physical Activities:
Some work is sedentary, performed in a typical office environment. Incumbent will make visits to participants’ homes or living sites, and may encounter unsanitary conditions and difficult people. Work does require local travel to offices, residents, and other buildings. May require lifting up to 20 pounds.
The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
Date Created: 8/2014 Reviewed/Revised By: Sampson/Martin/Johnson
10/2015 Johnson