SMART Action Plan

S- Be Specific about what you want to achieve, do not be ambiguous, communicate clearly.

M- Ensure your result is Measurable. Have a clearly defined outcome and ensure this is measureable (KPIs).

A- Make sure it is Appropriate. Is it an Achievable outcome?

R- Check that its Realistic, it must be possible taking account of time, ability and finances.

T- Make sure it is Time restricted. Set yourself an achievable time frame, set deadlines and milestones to check your progress.

Action / Specific / Measurable / Appropriate / Realistic / Time / Staff Responsible / Status
1.
Reduce Starbucks cups / To promote the use of reusable mugs- when customers bring this mug they get 20% off their drinks. / Look at cup orders for the same period of time. / Yes / Yes- Social Media, promo and use of Universities Intranet. / Comms to design-2 weeks
Brief bar staff- day before launch
Promo launch across all platforms- spread across 2 weeks to not spam the same people who have all platforms.
Look into whether we have funds to purchase reusable mugs to sell. If not would anyone want to do sponsorship? / Debbie Hunter / Started
Re launch again in Fresher’s for new students and staff
2.
Create a plan for regular ventilation cleaning to AC in the Academy night club. / To improve the air quality and efficiency of the equipment. / Ensure that this work is carried out to the plan. / Yes / Yes this would be a couple of hours work at the end of each term and Sunday of the middle of the term. / End of each Term
Every 4th Sunday / Debbie Hunter- the plan and checking it happens
Venues Managers- carrying out the work. / Not started
3.
To carry out a travel survey to see if any staff could commute together. / Reduce carbon emissions through commuting to work. / Potential 10 journeys reduced. / Yes / Yes just email everyone / Beginning June and every time we have a new member of staff / Debbie Hunter / Not started
4.
To find the contact from the university to get the heating turned off earlier than it currently is. / Save energy / Will make a difference and can request building energy use. / Yes / Yes just an email and phone call to chase that it gets done. / A day / Debbie Hunter / Not started
5.
To have a remote dial in system installed on the Venues PC to control our own AC system’s / Save energy and improve our customers experience. / Will make a difference and can request building energy use. / Yes / Email and organize an engineer to come from the university to install the programme. / Beginning June so can test the system works before the summer break. / Debbie Hunter
Andy Plant / Spoken to the engineers can be done.