Ross Freight Routing Guide

Ross Stores, Inc. is a nationwide retailer with over 900stores in 27 states. Freight is routed to either a RossDistributionCenter or Consolidator based on the TYPEOF FREIGHT and WHERE THE GOODS ARE SHIPPING FROM.

Ross Transportation Contact Phone Number

Customer Service803-396-2232Option #1

Routing Requests803-396-2232Option #2

Delivery Appointments803-396-2232Option #3

DOMESTIC SHIPMENTS

Request Routing

To Request Freight Routing use one of the following options:

  1. Fax your shipment information to 803-396-7202 using the Ross Stores Routing Request Fax Form provided.
  2. Enter your shipment information at the Ross Stores Transportation Web Site. Contact our Customer Service Representative at 803.396.2232 option 1 to obtain access to this site.

Package Type Routing Guidelines

  1. Garment on Hanger – GOHfreight is defined as freight that needs to be transported in a special hanging vehicle. Only freight that has been purchased in this manner can be shipped hanging. All GOH must be sorted and loaded by PO#, style and size. Route as follows:

ORIGIN / ROUTING
NY Commercial Zone / Deliver Pre-paid to New Deal201-985-0300 x 5560
Los Angeles Area / Deliver Pre-paid to Gale Triangle – 562-741-1368
South Eastern States (FL) / Contact HMH/Dynamic at 973-344-6300 x 354
All Other Areas / Contact Ross Transportation for Routing
  1. Fine Jewelry purchase orders must be shipped UPS or Fed X 2nd day to 1707 Shearer Drive, Carlisle, PA 17013
  2. Carton Freightis defined as all other freight.

ORIGIN / ROUTING
0.1lbs.-200 lbs. / 1-10 Cartons / 201lbs. to 2999 lbs. / 3000lbs or More
NY Commercial Zone
(Zips 100-113 & 070-079) / Deliver Prepaid to New DealNY/NJ Commercial Zone
201-985-0300 x 5560 / Deliver Prepaid to New DealNY/NJ Commercial Zone 201-985-0300 x 5560 / Contact Ross Transportation for Routing
Los Angeles Area
(Zips 900-918) / Deliver Pre-paid to Gale Triangle Los Angeles, CA Commercial Zone
562-741-1368 / Deliver Pre-paid to Gale Triangle Los Angeles, CA Commercial Zone
562-741-1368
All other areas / Ship Collect via Federal Express – Ground to closest DC / Contact Ross Transportation for Routing

Routing Process

  1. Request for routing when all styles for the purchase order are ready for shipment. Do NOT request routing for freight that is not in your possession.
  2. Request for routing by using our website or by fax.
  3. Routings can be requested 3 weeks prior to the purchase order’s start ship date; however shipment pick up will not be scheduled until the ship window. Cancelled POs or POs greater than 3 weeks prior to start ship date will not be routed.
  4. Provide the following details:
  5. Vendor Name
  6. Pick Up Location Warehouse Name
  7. Pick Up Location Address
  8. Pick Up Location Contact Name
  9. Pick Up Location Contact Phone Number
  10. Fax Number
  11. Pick Up Number – Your internal reference number. The carrier will refer to this number when calling to schedule a pickup appointment.
  12. Ross Stores PO-Purchase Order Number(s)
  13. Number of Units per PO
  14. Number of Cartons per PO
  15. Weight in Pounds per PO
  16. Cubic Feet per PO – To calculate:
  17. Multiply length times width times height of 1 carton in inches to determine the cubic inches for 1 carton.
  18. Divide the cubic inches by 1728 to get cubic feet.
  19. Multiply the cubic feet for 1 carton times the total number of carton contained in the shipment.
  1. Package type of freight per PO – CTN=cartons; CTN2HANG=On hangers in cartons; GOH=Garment on hanger.
  1. Tracers will be provided within 24 hours of receiving the routing request at Ross.
  2. You will receive an email when a carrier has been assigned to pick up your freight as long as we have your email address. The Ross Bill of Lading Number will be identified in the email, please include the Ross BOL number on your BOL.
  3. The assigned carrier will contact you to schedule an appointment to pick up the shipment(s).
  4. Normally freight is distributed to the Ross Distribution Centers based on the origin of the freight (See chart below). Occasionally Ross will redirect freight to an alternate location. When the carrier calls to schedule an appointment, they will advise of your freights destination. If your freight is redirected, carton labels do NOT have to be changed, however the correct DC address must be indicated on the bill of lading.

ORIGIN-Vendor Warehouse Location / DESTINATION-RossDC
CT, DC, DE, MA, ME, NH, NJ, NY, PA, RI, VT / East CoastDC,
1707 Shearer Dr, Carlisle, PA17013
AL, AR, FL, GA, IA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, OH, SC, TN, VA, WI, WV
SHOES FROM THESE STATES MUST BE DELELIVERED TO CARLISLE, PA / South East DC
Central Carolina PkwyFt. Mill, SC29715
AK, AZ, CA, CO, HI, ID, MT, ND, NE, NM, NV,
OK, OR, SD, TX, UT, WA, WY / South West DC
3404 Indian Ave.Perris, CA92572

DO NOT DELIVER SHOES or Fine Jewelry TO FT. MILL, SC!

Freight Payment Terms

  • Freight Collect shipments – To meet the terms of Freight Collect Shipments, you must follow Ross Routing Procedures.
  • Pre-Paid Freight –Shipment preparation, bill of lading and loading requirements still apply. Your carrier must make a delivery appointment in advance by calling 803-396-2232 option # 3.
  • Driver Collect – Under No Circumstances will Ross Stores accept Driver Collect Shipments. Any shipments sent Driver Collect will be refused.

Shipment Preparation

  1. Label all cartons with your warehouse name and address, Purchase Order Number, Style, Color, Size and Quantity.
  2. Attach the Packing Slip to the outside of the Lead Carton. Provide a second copy of the Packing Slip to the Carrier along with the Bill of Lading.

Bill of Lading Preparation

  1. Combine all purchase orders shipped the same day on one Bill of Lading. The PO # and number of cartons for each purchase order must appear on Bill of Lading.
  2. The Ross Bill of Lading Number must be identified on your Bill of Lading.
  3. The destination of the freight may change from the Purchase Order. The carrier will provide the destination of your freight.

Freight Loading

  1. Shipper is responsible to count, load and seal all freight. Ross does not require its carriers to provide driver count or driver assist in loading. If this service is needed, it must be requested and approved in advance of shipment.
  2. If the driver is picking up Multiple Stop Loads, shipper is still responsible to count, load and seal.
  3. It is the shipper’s responsibility to block the load, to ensure it does not shift while in transit.
  4. Ross Carriers usually provide 53’ trailers, if your facility will not accommodate a 53’ trailer, please advise at the time of your routing request.
  5. Due to the Hours of Service Rules, Ross Stores requests that you load trailers within 1 hour.

IMPORT SHIPMENTS

Ross Imports

CONTAINERDISCHARGEPORT / DISTRIBUTION CENTER ADDRESS
Charleston / Ross Stores SEDC Central Carolina PkwyFt. Mill, SC29715
Long Beach / Ross Stores SWDC 3404 Indian Ave.Perris, CA92572
  1. Contact the DHL Exel Supply Chain Office at least 14 days prior to the cargo ready date to request booking confirmation. Origin Office Information is available on the Ross Stores web site.
  2. All Cartons must meet International Carton Marking Requirements; the following must be identified: Ross Purchase Order Number, Quantity, Vendor Style Number, Color, Country of Origin, Supplier/Shipper Name, Supplier/Shipper address, Supplier/Shipper Phone Number and Consigned to/Deliver to Ross Procurement, Inc. Additional Requirements are per the Purchase Order/Agreement between Vendor and Ross Buyers as well as any additional information required by law. For additional information on International Carton Marking Requirements, please see:
  3. Provide a full set of commercial documents to the DHL Exel Supply Chain Origin Office within 48 hours of the vessel sailing. These documents need to include:
  • Commercial Invoice, including:
  • Complete and Accurate Description of the Merchandise
  • U.S. Harmonized tariff code

Ross Imports (Cont”d)

  • Country of Origin, if the Country of Origin Document is not required.
  • Statement that no commissions or royalties are included in the invoice amount OR if commission and/or royalty fee is included, identify item and amount on a separate line item on the invoice.
  • MID Manufacture Identification (Name & address)
  • Packing List
  • Country of Origin Document, if required
  • Form A for General System of Preference Treatment, if applicable
  • Any Additional Documents required by the Letter of Credit
  • Consignee: Ross Procurement or dd’s Discount a division of Ross Procurement1000 Retail Drive, Fort Mill, SC29715
  • Notify Party: Carmichael International Service 533 Glendale BlvdLos Angeles, CA90026
    Tel: 213.353.0800 Fax: 213.353.0095
  • Email for further information

VENDOR DIRECT/POINT OF ENTRY SHIPMENTS

All containers must be routed through below ports of discharge:

CONTAINERDISCHARGEPORT / DISTRIBUTION CENTER ADDRESS
Charleston, SC / Ross Stores SEDC Central Carolina PkwyFt. Mill, SC29715– all commodities EXCLUDING shoes
Long Beach/Los Angeles, CA / Ross Stores SWDC 3404 Indian Ave.Perris, CA92572 – all commodities INCLUDING shoes
*Baltimore, MD
Only used for SHOES that must be routed through an East CoastPort based on origin / Ross Stores ECDC 1707 Shearer DriveCarlisle, PA17013

*Note: Shoes must be routed through Long Beach/Los Angeles, CA or Baltimore, MD only.

  1. For Shipments weighing Less than 2999 lbs, ship the freight Pre-Paid to our consolidator Gale-Triangle. Call 562-741-1368 to make arrangements to deliver the freight.
  2. For Shipments weighing Greater than 3000 lbs, After Customs release, please email to or fax the following documents to the attention of the Import Department at (803) 396-7214. We will then process and assign a carrier to pickup up.
  3. Delivery Order
  4. Packing List
  5. Container Breakdown, noting carton count for each PO.
  6. A Signed Copy by US Customs of the CF3461.
  7. Allow 3 working days for pick up on FCL shipments; Allow 5 working days for pick up on LCL Shipments
  8. You will be notified of any pick up delays.
  9. Ross Stores is not responsible for:
  • Delays due to cancelled Purchase Orders
  • Purchase Orders Shipped Early
  • Freight not paid
  • Demurrage charges resulting from the Delivery Order not being received in a timely manner
  • Storage, Handling, Pallet or Forklift Fees
  • Customs or FDA Hold/Exams
  • Broker/Vendor should make arrangements for movements pending any exam.
  • PierPASS Fees
  • Clean Truck Fees / CTF

Vendor Direct/Point of Entry Shipments (Cont’d)

  1. If Ross Stores Freight is shipped on the same container with freight for dd’s Discounts:
  2. dd’s Discounts freight must be Tail Loaded
  3. The Delivery Order and Paperwork must clearly state the Container with the dd’s Discounts Freight.
  4. We must be able to clearly identify the PO and carton count of the dd’s mdse.
  5. Please provide a container load plan if available.
  6. Please email all inquiries to .

Delivered Duty Paid – RossStoresDistributionCenter

  1. Fax Delivery Order to the attention of the Import Shipment Coordinator at 803-396-7214 to confirm that the container can be dropped at the DistributionCenter.
  2. At time of delivery at the DistributionCenter, the driver must check in at the Receiving Office and leave contact name and phone number for notification when the container is empty. DC Yard is open 24 hours – 7 Days a week.
  3. Ross Stores will not grant live unload appointments for container. Driver must provide Delivery Order with Ross PO numbers and carton counts or container will be refused..
  4. Ross Stores will not be responsible for any charges on Door Moves.

Canada/Mexico Shipments

Ross Stores does not route shipments from Canada or Mexico. Please make arrangements to bring the freight to a warehouse on the US side of the Border and request routing from that location.

Do NOT Submit this Form for Import or LCLPort Freight!

WE CAN NOT SUBMIT FOR ROUTING WITHOUT ALL REQUESTED INFORMATION

VENDOR NAME:
PICKUP WAREHOUSE:
PICKUP ADDRESSS
CONTACT NAME:
CONTACT PHONE:
CONTACT FAX:
EMAIL ADDRESS:
PICKUP NUMBER:
PO# / PIECES / CARTONS / WEIGHT / CUBIC FEET / PACKAGE TYPE / PALLETS / ARE PALLETS STACKABLE?
Y OR N
Y OR N
Y OR N
Y OR N
Y OR N
Y OR N
Y OR N

Please indicate Package Type: CTN-freight is in cartons; CTN2HANG-freight is on hangers in cartons; GOH-freight is hung on hangers. Only merchandise purchased as GOH can be shipped GOH.

DO NOT SHIP ON PALLETS UNLESS MERCHANDISE IS FRAGILE.

COMMENTS:

Tracer/Delivery Order Number:

1