Role: Technical Officer
Location of Employment:Dublin based but travel involved in Leinster area.
Reporting toTechnical Manager
Salary€35,202 - €47,302
(Please note maximum point for recruitment is €41,802)
Contract1 Year Fixed Term Contract
Probation6 months
Hours35 hours worked over 5 days
Leave22 days (+ office closed Christmas week)
Travel The post requires a valid driving licence and
the use of a car for business purposes
Mileage Allowance Operates
Role Context
Clúid Housing (Clúid) is a not-for-profit organisation with a vision of a society where everyone has a great place to live. Clúid achieves this through its mission of providing quality housing and services which enable residents to create homes and thriving communities. Clúid has 122 staff to ensure that it has the capacity to meet this mission. To date Clúid has provided 5,131 properties to low income families and single people in housing need all over Ireland.
The Technical Officer will carry out building surveys and itemise remedial works that are required, order these works and monitoring their completion and process invoices for the client. This post will also assist the work of the Clúid Technical Managers in their day to day operations to deliver a high quality technical service for Clúid residents.
The candidate will have construction sector experience and a record of delivering projects and a good understanding of building pathology. The post calls for first class technical skills as well as a commitment to excellent customer service.
Role: Technical OfficerRole Overview: To work with Clúid East Technical Manager (East Region) to ensure all necessary technical services are delivered to a high quality in the homes of Clúid tenants. This will include but not limited to stock condition surveys, defect diagnosis, providing technical support to staff, surveys, snagging, and tendering.
Reporting to: Technical Manager
Key responsibilities
Stock Condition Survey
To survey a range of properties according to a predetermined programme
Verify current stock condition of the properties and identify all necessary attribute information
Update management information system (MIS) accordingly
Validate all asset related data currently held
Surveying
To undertake a range of surveying duties to the Association’s property stock portfolio
Carryout a number of Surveys to include Structural Surveys, Condition Surveys, Snag Lists, Etc., providing comprehensive reports for same
Update property attribute collection sheets for all properties surveyed in MIS
Offer advice and support to other regional staff
Inspect and prepare reports on defects and other property condition issues and issuing repair works
Populate data for properties not surveyed based on completed survey data
Prepare cyclical planned programme and service contracts tenders
Tenders
Assist in the procurement of Contractors and Professionals alike
Assist in the procurement and management of the planned programme
Liaise with Tenants and Contractors on the cyclical planned programme and quality control
Management of service contract providers and inspection of work
Other
Provide support to Technical Manager as required
Offer technical advice to other staff
Open book-Inspection of Contractors work
Clerk of works role on new private finance/leasing acquisitions
Assist in the management of the Open Book Repairs Contract
Training
Request / Attend training appropriate to your role
General
To fulfil all care and high standards regarding both Clúid’s and your own health and safety obligations.
To positively promote the Association in all activities
To exercise discretion in all aspects of the role
Any other duties which are consistent with your role
Key competencies required in the role
Customer care management
Commitment
Company focus
Innovation & Change Management
Influencing and negotiation skills
Team Work
Leadershipskills
Person Specification
Key Skills / Essential / DesirableCandidates will be shortlisted on the basis of illustrating in their application that they fulfil the following criteria. Examples that demonstrate the ability to fulfil the criteria should be included as well as the above competencies.
Education / Qualifications
- Minimum of Degree (at level 8 of NFQ) required in Building Surveying or related area
- Managing Safely in Construction Certification
- Willingness to undertake professional development
Knowledge / Skills
- Specialist role related knowledge, especially building surveying & building pathology
- Knowledge of Health and Safety legislation and compliance within a construction setting
- Communication skills –verbal and written, report writing, presentation
- Flexible and effective work style
- To plan and organise at organisational and personal level
- I.T skills to intermediate level
- Attention to detail
- Financial control and budget management skills
- Problem solving
- Ability to set, satisfy and exceed targets
- Content driving long distances and staying overnight as necessary
Experience
- 3+ Years experience in a similar role
- Property management
- Supervising on-site work programmes
- Experience of contract management in the construction industry
- Experience in property acquisition
Clúid’s Values are:
Professionalism:Clúid drives up standards through a commitment to high-quality services, continuous improvement and investment in its people.Innovation: Clúid works at the forefront of the sector, focusing on solutions and innovating in a constantly changing Ireland.
Respect: Clúid’s work is underpinned by a mutual respect and trust between customers, staff and managers. Clúid listens to and learns from its customers and staff and recognises those staff who go the extra mile.
Collaboration: Clúid values partnerships in achieving the best outcomes. Clúid is open, co-operative and easy to do business with.
Sustainability: Clúid ensures that all its activity is socially, financially and environmentally sustainable.
Our vision for service delivery at Clúid is that residents are able to say:
That I have a comfortable home and Clúid help me if I have a problemI am treated fairly & equitably
I have choice
I am dealt with quickly & correctly