Twinkles Nurseries are committed to safeguarding children and young people. We expect all staff and volunteers to share this commitment. An enhanced DBS is required for this position.

Manager - Job description

It is Twinkles aim to create a learning culture within the organisation. Therefore it is the Managing Directors’ intention that the role of Manager is not prescriptive, but an evolving one, which is driven by peer support and empowering practitioners in the role ‘to make it their own’.

Office/‘front of house’ duties

  • Greeting / welcoming potential and existing visitors and parents.
  • Showing potential customers around the setting, creating a positive well informed impression of quality care at Twinkles.
  • Taking registrations, completing appropriate documentation.
  • Ensuring all correct details are entered onto Twinkles data bases.
  • Be responsible for collection, recording and banking of fees together with the overseeing of the petty cash.
  • Invoicing of extra sessions & All Stars, setting up of new families on Quick books, clearing off fees and childcare vouchers.
  • Monitoring individual families account, chasing outstanding fees and applying late payment fees
  • Auditing fees against Kindersoft sessions booked to ensure these are identical
  • Organise FEEE, completing revised invoices for funded children and ensuring correct information is submitted during headcount week and Parental Agreements are completed.
  • Updating relevant family information when required e.g. change of address, telephone numbers, authorised persons etc, adding to first steps and children’s practitioners individual files.
  • Maintaining confidentiality e.g. between families, practitioners, peers and competition.
  • Order and check off supplies as required (Food, stationary etc)
  • Organize opening up and locking of nursery buildings when you are absent.
  • Ensure a detailed monthly newsletter for Parents is completed and emailed out to all parents, keeping them up to date with everything going on at Nursery.
  • Ensure a detailed monthly staff newsletter is completed, informing all staff of relevant changes to children’s sessions, new starters, new staff., upcoming events and any updates to policies an procedures.
  • Undertaking audits and evaluations as requested and report directly back to the Nursery Director. This includes Accident & Incidents, Medicine forms, Planning & Profiles.
  • Monitor availability to ensure there is no over booking for sessions. Encourage flexible parents to book on the quietest days
  • Monitor occupancy within rooms and liaise with Senior Nursery Nurses and parents to organise Room Moving dates. Ensure transition reports are completed and handed to the new key person.

Operational Duties

  • Supervision of the care and safety of children, ensuring registers and signing in sheets are completed each day and the correct practitioners to child ratio are kept at all times.
  • To provide a stimulating environment and foster play with a purpose encouraging all practitioners to partake in an activity in each session.
  • To plan and provide a wide range of activities appropriate to the developmental stages of the children at all times in the day.
  • To promote and develop a welcoming atmosphere for children, parents and practitioners.
  • Be aware of and act in accordance with current legislation, including Ofsted, Statutory Guidance and Health & Safety regulations as well as food hygiene.
  • To ensure that a high standard of health and safety apply to children and practitioners, completing a daily risk assessment before children arrive. Deal with any issues that arise to ensure the building and outdoor outdoor areas are safe for use, organize repairs by maintenance..
  • Inform Ofsted of any major changes or incidents
  • Administration of First Aid as required, ensuring that the correct procedure is followed and accident/incident forms are filled in correctly and signed by all parties.
  • To ensure that nappy, sleep and meal time charts are set up correctly, completed and filed away at the end of each session.
  • To organize the initial introduction of children and parents to the nursery group, ensuring they have a welcome pack, Newsletter and an EYFS information pack.
  • To ensure a high standard of cleanliness in the nursery, ensure that the cleaning rota is filled in weekly, delegating jobs to practitioners in the room.
  • To liaise with Deputy Manager & Senior Nursery Nurses to improvingpractice/procedure.
  • Ensure that profile time is allocated to practitioners equally when available and that practitioners are using time effectively.
  • Fill in budget forms and liaise with your team to ensure items purchased meet the requirements of the EYFS and develop individual practitioner’s key children.
  • To organise regular staff meetings, SNN meetings and tracking meetings, putting together an agenda and liaising with SNN & DM to ensure all relevant issues are discussed. Provide meeting minutes.
  • To monitor staff deployment within rooms to ensure all practitionersparticipate in extending children’s play
  • Review risk assessments on an annual basis
  • Regularly review Policies and procedures to ensure they adhere to any changes in legislation and share all updates with nursery staff and other nursery managers.
  • Regularly review and update the Ofsted file
  • Be responsible for induction of new staff, ensuring DBS checks are carried out, references are followed up before a member of staff starts and they are issued with a contract & staff handbook on their first day.
  • Monitor staff holidays to ensure staff do not use more than their entitlement and weeks are not overbooked causing difficulties on the staff rota
  • Regularly update the SEF with any changes to the daily operations of the nursery or the nursery team. Involve parents, staff and children in the completion.
  • Work alongside the Operations Manager to complete a Nursery Development Plan, ensuring it is reviewed regularly as tasks are completed.
  • Organize regular Social Events to build up the nurseries profile within the local community.
  • Ensure regular stay and play sessions are held at nursery to build up strong parent relationships
  • To organize 6 monthly parents evenings and encourage all parents/carers to participate in their child’s learning journey
  • Send out Quality Questionnaires every 6 months to allow consultation with parents and to enable the nursery to improve practice. Prepare a report of the findings and update development plan with recommendations
  • Carry out regular quality checks without prior warning with other nursery managers to ensure consistency across the nursery group.

Personal & Professional Skills

  • Take personal responsibility for making things happen
  • Find practical ways to overcome barriers
  • Develop an atmosphere of professionalism and mutual support
  • Model your Behaviour to show respect, helpfulness and co-operation to others
  • Consider the impact of your own actions on others
  • Constantly seek to improve performance
  • Display a curiosity to learn and try out new things
  • Inspire others, championing work to achieve common goals
  • Recognise when there are conflicts, acknowledge the feelings and views of all parties and redirect people's energy towards a common goal
  • Always show respect for the views and actions of others
  • Ensure you work towards win-win solutions
  • Show empathy with others' needs, feelings and motivations and take an active interest in their concerns

Communication

  • Present information clearly, concisely, accurately and in ways that promotes understanding
  • Use communication styles that are appropriate to different people and situations
  • Keep people informed of plans and developments
  • To communicate policies and procedures linked to aims and vision of the nursery.
  • Liaising with the Local Authority and other professional bodies associated with the Nursery.
  • Build up strong relationships with other settings children attend, including schools & nurseries.

Management of others

  • Create positive team work amongst practitioners.
  • Resolve disputes amongst practitioners to promote a productive supporting environment.
  • Show different leadership styles to ensure positive team development.

Oversee the weeklyrota; ensuring practitioners are aware of their individual shift patterns.

  • Deploy the practitioners effectively, keeping overstaffing to a minimum. .
  • Create a learning culture amongst practitioners, including support and mentoring of specific practitioners.
  • Undertake QPM, 1:1, room meetings and return to work interviews
  • Monitor training and development opportunities for all practitioners, booking on external training courses
  • Ensure Twinkles Policies and Procedures are adhered to, ensuring the highest quality of care.
  • Confront performance issues and sort them out directly with the people involved
  • Respond quickly to un for seen circumstances and problems with a proposed course of action
  • Encourage and support others to make the best use of their abilities
  • Give feedback to others to help them improve their performance

Room Management

  • Support practitioners to plan, implement and evaluateEYFS curriculum.
  • Ensure practitioners adopt good practice at all times, maintaining the highest quality of care.
  • Ensure duties/lunches are carried out appropriate times to ensure ratios are not compromised and remaining staff are fully supported.