Robert Joseph
293 Linwood Ave, Buffalo, NY 14209 * 716-882-0890
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Introduction and Resume
An achievement driven leader, superior communicator, and project oriented change agent. Experience highlights successful program, project and product management for cable, iTV, ISP, newspapers and book publishing companies specializing in portals, product/service deployments video, social network and relevant training programs. Core skills include vision, mission and strategies, cross-team and multi-dept bridge building, road-map navigation and virtual management. A positive attitude of transparency and support invites buy-in, unity, change and growth.
While excited about new opportunities to apply over a decade of leadership and consulting, I have a personal affinity towards "Gain by Good" business efforts that advance humanity, educate and support agendas of peace, health and prosperity.
Robert Joseph
293 Linwood Ave, Buffalo, NY 14209 * 716-882-0890
* *
Objectives
Leadership and consulting opportunities in growth industries of emerging and converging technologies
Positive, productive, change management via bridge building, buy-in and transparency * Gain by Good
Industries
Information and Internet Technologies * Interactive, Digital and Print Media * Health * Medical R and D
Core Value
15 years envision, implantation and management of a diversity of programs, projects, products and services
* Transparent leadership and positive communication towards unified business objectives and strategies
* Superior internal/client communications in delivery of business, product, technical and user requirements
* Change management in operations, process and methods * Outside-the-box, hit-ground running solutions
* International and trans-industry experience * Cross-functional, cross-departmental, multi-team leadership
* Definition, development, integration and deployment of roadmaps, programs, projects and products
Management
Large Scale: iTV, MSO, telco, and newspapers; portal re-branding/redesigns; DB merger/migrations; SSO
Systems: content (CMS); document (DM); project (PM); customer (CRM); admin; video; social networks
Servers: co-location, cluster and virtual solutions; development, UAT, QA, and (pre) production environs
Development: SDLC; Rapid/Scrum; LAMP; UML; use cases; user flows; GUIs, standards compliance;
Protocols/Interfaces: TCP/IP; DNS; DHCP; HTTPS; SFTP; SSH; VPN; IMAP/POP/SMTP; APIs; Java;
Program/Project/Product: PMI PgMP/PMP Applicant; Virtual Management and Collaborative Tools
Skills
Applications: Word, Excel, Project, Visio, SharePoint, SalesForce, FinalCut, Photoshop, GoLive, InDesign
Hardware: Laptop/Desktop/Server Configs; Communications/Networking; Video/Audio/VTC Installs
Human: Cross Functional Leader; Team Building; Change Management; Issues Resolutions; Ombudsmen
Experience: Internet and Interactive
Director; Internet to Interactive Concepts, LLC; 1997– 2009; Envision, Consult, Manage, Support
Responsibilities
* Consultancy and support for internet and interactive initiatives; product, project and change management
* MSO, ISP, Telco and Newspaper portal builds * Content, video, social network and SaaS integrations
* Digital media production and publishing * Support services for Technology, Education and the Arts
Accomplishments
* The Saving History Agenda: Featured at the 2002 European Technology Roundtable Exhibition (ETRE)
Innovations
* Early deployments (1998) of hyper-local, video based, portal builds (EDC-iTV / Chamber of Commerce)
* Early development and integrations (1997) of video tele-conferencing for long distance learning
Interactive Media Operations Director (Interim);The Buffalo News, Buffalo, NY; Mar - Nov 2008:
Responsibilities:
* Work closely with VP’s to envision and implement interactive media operation and initiatives.
* Enact/expand interactive media agenda; build-out an infrastructure to support interactive operations.
* Bridge web, IT, editorial, sales and marketing departments towards common goals and methodologies.
* Develop short and long-range strategies to broaden audience and increase advertising revenues.
* Recruit top performers; Improve product options; Manage 3rd party relationships and integrations;
Accomplishments
* Initiated organizational change; increased productivity, product quality and return on investments.
* Integrated LAMP, CMS, SaaS, Project, Document, Collaborative platforms for multi-department use
* Directed site redesigns with local business/event services; SEO, social networking; multi-media
* Sites: BuffaloUltimateGuide; BuffaloPets, BuffaloBrides, Yahoo-BuffaloJobFinders; BillsFanZone
* Integrations: Brainworks; Gabriel’s Auto; Planet Discover; Gadzoo; SportsNetwork; CityXpress
Innovations
* 'Rapid Topic-Site Deployment Process': integrates multimedia and social networking content
UK Projects /Products Integration Manager; Synacor, Buffalo, NY; Oct 2005 - Mar 2008:
Responsibilities
* Create & manage documents related to client business, product & technical requirements.
* Direct cross-department team to respond to client product, service, development & maintenance needs
* Manage the deployment of UK client Portal, CMS and 3rd party product and service integrations.
Accomplishments
* VirginMedia.com redesign; deployed new CMS; 15-3rd Party Integrations, 3.5M user DB Migration
* Managed and improved company project, customer relationship and quality assurance processes
Founder / Director: Stichting Nieuw Millennium (non-profit), Amsterdam, NL;Jan 2001 - Mar 2003
Responsibilities:
* Manage build out and public access to integrated data, video, audio and internet production facility
* Direct development and implementation of “The Saving History Agenda” and its 4 Program roadmap
Accomplishments
* Secured $1.5 M in private funding to support building and operations of Stichting Nieuw Millennium
* Converted Amsterdam historic site into a non-profit technology, education & art center (TEA Factory)
* Programs: TEA Factory (training) The Hive (trans-coding), The Well (archiving); The ToolKit (tools)
* 'The Saving History Agenda' featured as only non-profit project invited to present at ETRE Madrid 2002
Innovations
* Devised, configured and managed a pre-YouTube public content digital archiving system
Interactive TV Development and Platforms Manager: e-City, Amsterdam, NL; Oct 1999 - Mar2001
Responsibilities, Accomplishments and Innovations
* Innovative DVB and iTV applications; Manage creative team; Install document & collaborative systems
* Helped conceive, title and initiate “Permission Based Interactivity” protocols; including Interactive 'i'
Experience: Digital and Traditional Publishing
Research and Document Production: MediaCentricity, Mountain View, CA; Sept 1993 - Sept 1995
Responsibilities and Accomplishments
* Industry research and summaries; Nexis/Lexis database queries; Desktop publishing specialist
* Created “state of the industry address in 'Interoperable and Interactive Systems' to Fujitsu Ltd
Desktop Publishing Specialist: Addison Wesley Publishing; Palo Alto, CA; Jul 1987 - Sept 1993
Responsibilities, Accomplishments and Innovations
* A-W's 1st DTP Group; pioneered advanced electronic production methods for K-12 and technical books
* Developed automated styles application process that improved production, efficiency and quality
Experience: Bio-Medical Research and Development
Stanford University School of Medicine: Student; Department of Pediatric Endocrinology, 1985-1987
* Cellular Research: Metabolism & Growth, Hypothalamic & Pituitary Control; Ron Rosenfeld, MD
* Biological Systems Modeling: Stress & Reproduction; Obesity & Anorexia; Miro Valich, Phd
Stanford University: Student; School of Psychology, 1982-1985;
* NeuroPsychology; Stress, Reproduction and Metabolism; Mother-Infant Relationships
* Animal Research in the Laboratory of Developmental Psychobiology; Dr. Seymour Levine, PhD.
Experience: Teaching
Visiting Instructor; Technology, Education & Arts: University of Hawaii, Honolulu; Jul - Dec 2003
* Digital Portfolios for Artists; Tools and Methods for Digital Archiving of Videos, Photos and Text.
Education
Stanford University School of Medicine: Department of Pediatric Endocrinology, 1985-1987
Stanford University: School of Psychology, 1979-1985; Bachelor of Arts, Psychology
References
John White: Head of Project Management – Europe, Synacor;
David Dolnick: Technology Program Manager, Red Herring / Oracle;
Douglas Rein: Interactive-Platform Development Manager, The Buffalo News;
Joseph Mittiga: Sr. Quality Assurance Engineer, Synacor;
Recommendations
“Robert was the manager of Client Deployments for UK Accounts at Synacor. His skills, knowledge and attributes are of superior quality. He's focused and possesses in-depth knowledge in his area of expertise. Robert is extremely creative, detail-oriented and was the "go to" person for the team. His pleasant, easy-going personality made working with him a very enjoyable experience. He's client focused and goes above and beyond to satisfy the needs of his international client. I worked closely with Robert on projects with a major client for over two years - it was the best experience I have ever had with a project manager. The team achieved unheard of successes that have not been matched after his leaving Synacor. If you need to get the job done, on time, on budget, and surpassing clients expectations then you need to engage Robert.” October 27, 2008
Joseph Mittiga, Sr. Quality Assurance Engineer , Synacor
“Robert is a very motivated and driven individual with tremendous vision. His capacity to track and manage large-scale projects, documentation and tasks is far beyond any I've encountered. He has the ability to envision and execute a long-term growth plan, and is a bulldog when chasing down solutions and resources. He is very sympatethic to the needs of his staff, and ensures that they are well appreciated and cared for. It was a pleasure working for him. While it would be redundant to add another entry for our work at Synacor (where he was closley involved in my department's work), I will add that he leveraged all of his skills. Most importantly, he ensured that client communications were clear and thorough - which maintained a very trusting relationship with Virgin Media, and protected us from undocumented or under-specified requirements.” October 3, 2008
Douglas Rein, Interactive Platform Development Manager , The Buffalo News
“It has been my pleasure to work with RJ over the last couple years. He consistently provides order and stability to our projects in the ever-changing technology field, while adding a unique brand of levity to remind you that technology can still be fun.” June 12, 2007
Timothy Ace, Manager of Client Integrations , Synacor, Inc.
“Robert is an exceptional Project Manager whose enthusiastic approach ensures all participants deliver to an extremely high standard. His dedication and commitment are second to none and I for one cannot recommend him highly enough.” June 12, 2007
Jonathan White, Head of Project Management - Europe , Synacor
UK Client Deployments Manager at Synacor