Re: Maintenance Engineer (Gateshead) - Ref. 9011
Thank you for your interest in the above position. I am pleased that you are interested in working for RNIB, which achieves such a tremendous amount for blind and partially sighted people.
Our application pack consists of:
· an application form
· a job description and person specification
· our values and behaviours
· an equal opportunities monitoring form
This pack can also be made available to you in large print, Grade 1 or Grade 2 braille, or on disk or tape. Please feel free to ask us if you would prefer to receive it in one of these alternative formats.
If you have a disability and would like assistance in filling in the form then please contact me at least three days before the closing date for the role and we shall be glad to help you.
We only accept CVs from applicants whose disability makes it difficult to complete an application form. All applicants however need to address the specific information we have asked for in the job advert.
Please read the guidance notes on the careers page of our website before filling in the application form as you may find this helpful when completing the form.
The closing date for completed applications is Midnight on 23:59 on Monday 26th June 2017.
Interview dates to be confirmed
If you are able to, please complete and return your application form and the equal opportunities monitoring form by email to .
However we will accept braille, audio, disk, typed and handwritten applications sent to HR Administrator, RNIB, Human Resources, 105 Judd Street, London WC1H 9NE.
We want to ensure that as much of our resources as possible go towards supporting people with sight loss and therefore we do not normally contact unsuccessful applicants individually. If you have not heard from us within three weeks of the closing date, please assume that your application has been unsuccessful on this occasion. However, we would encourage you to apply for other suitable roles.
Once again, thank you for your interest in this vacancy and for working for the Royal National Institute of Blind People.
Jake Francis
Assistant Resourcing Business Partner
RNIB Job description
Job title: Maintenance Engineer
Job level cluster: Support
Job level: M3
Group: RNIB Solutions
Section: Operations
Unit: Admin
Location: Gateshead (plus visits to other sites across the UK)
Salary: £24,860 per annum
Reports to: Office Manager
Vacancy ref: 9011
Purpose of job
To manage the installation, modification and ongoing maintenance of a range of equipment used in the origination, production and delivery of accessible information to ensure the quality and delivery of output for external clients.
Appointment is subject to a standard Disclosure and Barring Service Check and Financial Services Check
Impact:
No line management responsibility
Financial responsibility:
No budget responsibility
Decision making responsibility:
Required to make judgements and to solve problems within discipline and defined areas.
Main accountabilities
1. To provide proactive (advice and preventative maintenance) and reactive (fault diagnosis and repair as required) support to maintenance for equipment in Gateshead and Peterborough production sites.
2. To manage the relationship with machine suppliers and their engineers to ensure equipment is operating effectively. This includes arranging supplier maintenance and repairs as and when needed.
3. To establish and coordinate the maintenance and safety procedures, service schedule, and supply of materials required to maintain machines and equipment in the prescribed condition.
4. To maintain a log of service, repair records and engineering change notes for all equipment, ensuring that manufacturer's standards and recommendations are followed and that scheduled maintenance is carried out in a timely fashion.
5. To support and maintain the register of assets, technical data and specifications for all equipment used in the production of accessible information.
6. To provide written reports as required, including corrective actions taken and recommended preventative actions.
7. To understand and work to the requirements set in processes and procedures within any Quality Management System.
8. Follow work lists, log time accurately against works order operations, and proactively bring any issues to the attention of line manager.
9. To check own work for accuracy and quality.
10. Work co-operatively within your own team and across teams, ensuring business needs are met and providing support, advice and cover for tasks in order to maintain service levels
11. To be responsible for controlling maintenance tools, spares and equipment.
12. To work closely with Building Maintenance person and Stores Person offering support and assistance as and when required.
13. To adhere to RNIB's Health and Safety Policies, and to raise any Health and Safety issues in a timely manner.
14. Any other duties commensurate with the post.
15. Adhere to all RNIB policies and procedures.
Person Specification
All criteria are essential unless otherwise stated
1. Specialist knowledge, skills and Experience
1.2 Qualified to City and Guilds level or equivalent experience in mechanical and electrical engineering.
1.3 Experience of electrical safety requirements.
1.4 Experience of maintaining, serving and repairing industrial machines in a commercial environment.
1.5 Experience of mechanics and electronics, including repair of industrial equipment including their designs, uses, repair, and maintenance.
1.6 Experience of dealing effectively with technical engineering enquiries.
1.7 Multi-skilling in mechanical and electrical maintenance / repair issues.
1.8 Forklift truck licence and knowledge to service and maintain FLT.
2. Planning and organisational skills
2.1 Ability to organise time effectively, create work schedules, prioritise workloads and meet deadlines.
2.2 Ability to multi task and provide information on a wide range of enquiries and an extensive product and service range.
3. Communication skills
3.1 Ability to communicate effectively using both verbal and written skills.
3.2 Ability to communicate professionally at all levels.
3.3 Ability to maintain confidentiality and deal with sensitive information using tact, discretion and initiative at all times.
3.4 Ability to develop positive and strong working relationships with colleagues.
3.5 Ability to take on board colleague's points of view and work through to an agreed way forward in a positive manner.
4. Equal opportunities
4.1 Ability to understand and demonstrate commitment to RNIB's Equal Opportunities Policy and to ensure all activities are consistent with the Equal Opportunities Policy. This includes all staff activities and their interface with the general public.
5. Special conditions
Appointment is subject to a Standard Disclosure and Barring Services Check and Financial Services Check
This role handles confidential customer and financial data, for which the Financial Services Authority or the competent authority for listings are entitled to ask exempted questions to fulfil their obligations under the Financial Services and Markets Act 2000.
A credit check and financial sanctions check will be required in line with British Standard 7858:2006 applying to individuals with access to this type of data.
Behaviours
Deliver results
· Motivates and develops others to continually exceed standards and expectations.
Engage Customers
· Makes systems and processes more customer-friendly, and acts as key “go to” person for customer knowledge for the service area.
Engage others
· Coaches and mentors others in the development of supportive and trusting relationships with colleagues, customers and others which develop and enhance the service and organisation’s profile and reputation.
Set Direction
· Demonstrates awareness of commercial and financial considerations.
· Drives and enables creativity, innovation, improvement and new activities for team and service which contribute to sustaining organisational success.
· Manages change effectively, recognising and addressing the impact of change on people and services.
Lead and inspire
· Creates and leads high performing teams, recognise the importance of leadership in own role and take steps to improve ability to lead and motivate others.
· Displays resilience and takes a rational approach.
Personal impact
· Gains support for position and achieves win/win situations through negotiation and compromise, demonstrating confidence, passion and authority.