Resume of Abner Santiago

Abner Santiago

770-645-6959

Professional Experience

Echo at IBM/Citibank

Weehawken, New Jersey May 2002 – November 2002

TPF Systems Programmer. TPF Systems Performance. Design and Code automated gathering of TPF Systems performance creating a historical database and making Reports and Plotted Charts available at Citibank’s intranet via FTP in a TCP/IP environment. Automate detection of TPF resource shortages that could jeopardize System availability. Analyze and monitor System Resources parameters to ensure sufficient resources are available to handle future system loads including mergers and acquisitions while preventing systems outages. Determine cause of System Resources bottle necks.

Echo at Six Continents Hotels (Holiday Inn)

Atlanta, Georgia March 2001 – May 2002

TPF Applications Programmer. Detail Design and Coding for a new Rate Codes and Rate Categories Sell Strategy. Worked in the Setup Phase creating a TPF/DF R&R database that would be used by Sell and Availability. The database contains Pricing, Rate Rules and Policies. All programs written in TPF C++ and TPF 3270 Mapping.

Echo at CBOE - Chicago Board of Options and Exchange

Atlanta, Georgia November 1999 - March 2001

TPF Applications Programmer. TPF application development. Projects included: TNT Dumb Terminal replacements, TNT Simulator, HAPS (Printers), Ebook Order Reroute for CXL/REP, Quotes with Size, Order expansion from 1K to 4K. TPF 3270 Mapping changes for previous projects. Offline MVS changes for previous projects.

Echo at Worldspan

Marietta, Georgia November 1998 - November 1999

TPF Applications Programmer. Part of the AccessPlus group which is responsible for communications with other CRSs and Airlines. Maintenance of EDIFACT Encoders, Decoders and Databases. Implememted/Upgraded Lufthansa and British Airways as the first two carriers to EDIFACT 98.1. Also worked on implementing Electronic Ticketing for LH, BA, AA and CP airlines.

Echo at IBM Global Services

Manassas, Virginia November 1997 - November 1998

TPF Coverage/Systems Programmer. Provided Coverage and Systems support for AMTRAK’s reservations system. Systems and Applications programming in support of their effort to upgrade from TPF 3.1 to 4.1. Performed the Telecommunication migration. Installed Step By Step Trace. Installation of Atraxis software. Application of AMTRAK modifications to TPF. TPF Dump Resolution.Customization of VM’s VPARS and VTAPE. VMESA1 to ESA2 migration. VM Maintenance. Performed IOCPs.

Echo at Holiday Inn Worldwide
Atlanta, Georgia November 1996 - November 1997

TPF Applications Programmer. Applications Design and Coding. Coded main Express CheckIn utility. Prepared Detail Design/Estimate/Coding/Project Leader of GNR Split Project. Maintenance and Dump Resolution.

Echo at Marriott Hotels
Frederick, Maryland September 1991 - November 1996

TPF Coverage/Systems Programmer. TPF dump analysis and resolution. Systems and Application program debugging/enhancements. Assignments to design and code new systems. Designed/Coded a TPF Spooling Subsystem. VM Systems support. Last nine months, worked in Applications development.

Echo at IBM/Amadeus
Munich, Germany September 1990 - September 1991

TPF Systems Performance. Verify that system design could handle 1000 TPS as specified in the Systems Integration Agreement with potential growth to 1750 TPS. Ensure that the Channel Sub-System could handle the I/O rates as defined in the message mix. Modeling for message mix, CPU, Channel utilization. Monitored Amadeus Change Request to ensure that system performance wasn't adversely affected. Assisted with alternatives to Amadeus performance issues. IDG 9088 performance studies. VM Capacity Planning.

Echo at Marriott Hotels
Frederick, Maryland October 1988 - September 1990

TPF Coverage/Systems Programmer. TPF dump analysis and resolution. Control Program changes and maintenance. Applications program debugging, enhancements. OSTG preprocessor maintenance, added 3745 support, HQT check, duplicate node check, etc. Using C/XENIX participated in writing a PC interface to allow up-loading reservations to TPF. Maintenance of their Resource Utilization Monitor. RLCH changes to help in error determination. VM/XA systems support.

Walgreens Intercom
Mt. Prospect, Illinois September 1984 - October 1988

Senior Systems Programmer. VM and MVS System Generation, maintenance, problem determination and fine tuning. TPF tuning, support, and problem determination. Provided technical assistance to Systems, Coverage, Applications, and Operations. Feasibility studies and cost justifications. Design of hardware and software configurations. Intercom's on-line system supported over fifteen hundred stores using TPF. Responsible for relocating on-line and off-line software to a new facility with minimum down time. Assisted in sharing the Network between TPF and VTAM. Projects included upgrading to different processor complexes and software platforms. Performed IOCPs.

Hyatt Hotels
Oakbrook, Illinois May 1981 - September 1984

Supervisor Computer Operations. Hired to start a TPF data center to support world-wide reservations. Assisted in hardware acquisitions, coordination of installation, physical planning, electrical requirements, and data center design. Software installation and maintenance. Training, documentation, standards, trouble shooting of on-line, off-line, and telecommunications.

W. W. Grainger
Niles, Illinois October 1980 - May 1981

Supervisor, Computer Operations. Responsible for all Computer Room Operations. Conversion from 370/158 to 370/3033, and from impact printers to IBM 3800 laser printers.

Ace Hardware Corporation
Oakbrook, Illinois January 1978 - October 1980

Operations Analyst. Prepare and maintain production schedules. DASD space management and maintenance of production libraries. Hardware and software evaluations. Feasibility studies and cost analysis. Performed Technical writing. Liaison between Computer Operations, Systems, Applications and data center users. Advisory to new systems design and implementation. Wrote a job scheduling package using TSO/CLISTs.

Jewel Food Stores
Melrose Park, Illinois February 1977 - January 1978

Senior Computer Operator. Responsible for on-line and batch processing in an MVS, IMS environment. Learned JCL and IBM utilities. Responsible for job and system restart. Performed telecommunications trouble shooting.

Polk Brothers
Melrose Park, Illinois August 1974 - February 1977

Computer Operator. Hired as Stock Clerk and was quickly promoted to Computer Operator. Responsible for all batch processing and balancing.

Software

TPF 4.1, ASSEMBLER, C, C++, VISTA, CMSTPF, TPF/GI, TPF 3270 Mapping, EOCF, EDIFACT, FRONTPAGE, HTML, XML, JAVASCRIPT, IOCP, VM, MVS, OS/390, JES2, XENIX, DOS, BASIC, COBOL, EXEC2, REXX, CLIST, SST, ETIM, JCD, ODF, PER, SMPE, JCL, UTILITIES, RACF, VPARS, VTAPE, SNA, TCP/IP, FTP, VTAM, NCP, CICS, IDMS, IMS, ISPF, CMS, PANVALET, EASYTRIEVE, TMS, DMS, DSX, RTMSF, VMAP, DIRMAINT, VTERM, VMTAPE, PVM, RSCS, EXCEL, LOTUS, WINDOWS, OS/2.

Hardware

Most large main frames systems, along with state of the art peripherals. Proficient in performing main frame IOCPs. Communications and peripheral switches. Also, PC, mini and microcomputer experience. Client/Server environments.

Knowledge

Strong working knowledge of programming, hardware, software, telecommunications, utilities, problem determination, performance monitoring and fine tuning. Proficient at interfacing VM, MVS and TPF. Extensive experience in writing Applications Development tools. Internet/Intranet Web Development.

Education

Triton College, River Forest, Illinois - Assembler, Cobol.

Mayfair College, Chicago, Illinois

IBM, Digital, Cullinet, Xerox, Datapoint, Datagraphics Workshops and Seminars.

IBM, Deltak, ASI, in-house self-study courses

ECHO Associates, Inc., TPF Systems Programming, TPF Systems Internals.

IBM, TPF Performance and Capacity Planning. TPF 4.1 Migration.

References available upon request.