POST: Care Assistant
LOCATION:Borough of Gateshead
RESPONSIBLE TO: Manager Social Opportunities
Salary:£6,656 per year + 5% pension
Initial Contract:12 month fixed term post with potential for extension
This is a highly responsible position which listens and responds to the needs and aspirations of individual customers and carers within our Dementia and Day centre settings.
To share with other staff in meeting the personal care needs of Centre users, in a way that respects dignity of the individual and promotes independence.
To help maintain the physical environment of the centre and to assist with the general day to day activities in a way that meets the needs and interests of the customers.
Demonstrate an understanding and awareness of the policies and procedures of Age UK Gateshead, ensuring that they are maintained at all times.
MAIN DUTIES AND RESPONSIBILITIES
1.To escort one of Age UK Gateshead (AUKG) vehicles when required in accordance with AUKG policies and procedures.
2.To ensure the care and safety of customers during journeys.
3.To help customers, by using planned care, with all personal care tasks, mobility problems and assisting in the use of care aids.
4.Complete home visits and risk assessments.
5.Help in the promotion of cognitive and physical activities for customers through outings, conversation and other activities such as reading, writing, hobbies and recreational interests, reminiscence.
6.To assist in setting tables and trays; serving meals; supporting customers over meal times, preparing light meals; to washing up and undertaking light cleaning duties as required.
7.To read and record accurate daily activities/wellbeing of customers in their personal files, take part in staff and other training and meetings as required.
8.To observe customers’ personal and organisational confidentiality at all levels.
9.To participate in training courses and activities as required
10.To provide care cover for other Age UK Gateshead provision as and when required.
11.To handle and record daily monies in accordance with the policies /procedures.
12.To assume responsibility for the security and safety of the building.
13.To carry out other reasonable duties at the request of the Manager or CEO.
PERSON SPECIFICATION
PERSON SPECIFICATION / ESSENTIAL / DESIRABLEEDUCATION AND TRAINING / Good basic education, / Level 2 Health and Safety Certificate Moving & Handling Certificate
Risk Assessment Certificate
L2 in Health and Social Care
EXPERIENCE / At least 2 years experience of working with adults within a social care setting. Experience of working within a mixed staff team / Experience of working with older people within a day care setting
KNOWLEDGE AND SKILLS / Numeracy and literacy skills.
Daily report writing
Able to work as part of a team as well as unsupervised
Sensitivity to customer and carer requirements
Ability to be tolerant and tactful
A good listener and communicator
SPECIAL REQUIREMENTS / Willingness to work flexible working hours
A calm, patient disposition Enthusiastic and committed approach
VALUES AND ATTITUDE / Commitment and loyalty to establishment
Understanding the importance of honesty and confidentiality
Respecting and understanding the rights and choices of older people within a residential establishment
Optimistic : We welcome challenges with confidence
Inclusive : We involve, consult and work together
Dedicated : We work to achieve positive outcomes for individuals
Enabling : We support people to achieve their ambitions
Responsive : We encourage a high performing, well-motivated, adaptable work force
Realistic : We are open and truthful
COMPETENCIES / Openness to Change –recognises and responds to the need for change and uses it to improve organisational performance.
Team Working-is a committed team member, supports team decisions, understands the impact of their actions on others and promotes a team spirit, within and outside their immediate work group. Establishes and maintains effective working relationships with others.
Problem Solving –gathers all relevant information to work through the details of a problem to reach a logical solutions; being fully aware of the impact of their decisions upon others and the organisation.
Communications skills –Communicates ideas and information effectively both verbally and in writing choosing appropriate style in relation to audience. Listens to what others have to say and checks to ensure information given is received and understand.
Drive for Achievement-harnessing and motivating self and others to achieve organisational goals. Has a clear understanding of what is expected and the drive and commitment to achieve or exceed objectives. Can accept constructive feedback in order to bring about effective performance.
Organisational Awareness-Takes an interest in the organisation beyond own role and is able to focus own efforts and personal responsibilities to support the achievement of the organisations aims and objectives. Understands policies and procedures and uses them effectively.
Personal responsibility –takes ownership for own actions and accepts the consequences that come from them and understands how their actions can impact on others. Acts with high degree of integrity.
Planning & Organisation-plans and organises to ensure that resources are used efficiently and effectively to achieve organisational goals.
Customer Focus-has a clear understanding of the requirements and needs of both internal and external customers and makes every effort to satisfy their needs and exceed their expectations.
BEHAVIOURS /
- We will treat the people we come into contact with during the course of our work fairly and with respect
- We will listen to people, be honest and open in our dealings within the organisation and with all stakeholders
- We will lead by example
- We will set and communicate a clear direction and empower others to take responsibility and deliver results
- We will be personally committed to continuous improvement in all that we do
- We will work together across the organisation to meet common objectives and achieve better results
- We will place the organisation objectives before personal work objectives