Request Types
- Administrative Support
 - Banner
 - Reports
 - Student Services
 
- Communication
 - Conferencing
 - COS Website
 - Email/Calendaring
 - Emergency Notification
 - Mass Email
 - Network Outage
 - SharePoint/Intranet
 - Voicemail
 
- Desktop Support
 - Hardware
 - New Employee Setup
 - Office Moves
 - Software
 - Virus/Spam
 
- Media Services
 - Instruction for Equipment Use
 - Photography
 - Projector Screens
 - Projectors
 - Set Up for Event
 - Smart Carts
 - Sound Systems
 - TV/Monitor/Signage
 - Videography
 
- Professional Services
 - Licensing
 - New Project Request
 - Project Management
 - Technology Consulting/Advising
 - Training
 
- Security & Access
 - Access
 - Account
 - Active Directory
 
- Teaching Support
 - Accessibility
 - Canvas
 - Network Connectivity
 - Student Lab Hardware
 - Student Lab Software
 - TracDat
 - Training
 
Request Types Expanded
- Administrative Support
 - Banner
 - Banner Access
 - Banner Printing
 - Banner Web
 - BDMS
 - Degree Works
 - Duplicate ID
 - Finance
 - Accounts Payable
 - Accounts Receivable
 - Fiscal
 - Official Payments/Credit Card Processing
 - Financial Aid
 - Flex Reg
 - Human Resources
 - Name Change
 - Other
 - Payroll
 - Student
 - Reports
 - Argos
 - EIS
 - Microsoft Access Reports
 - MIS
 - New Report Access
 - Report Access
 - Student Services
 - BankMobile (HigherOne)
 - Barnes & Noble
 - CCCApply
 - Credentials
 - Medicat
 - OCLC
 - Other
 - Paradigm
 - SarsGard
 - Student ED Plan
 
- Communication
 - Conferencing
 - Skype
 - Telephone Conference
 - COS Website
 - Access
 - Training
 - Email/Calendaring
 - Additional Email
 - Mailbox Limit Increase
 - Other
 - Outlook
 - Access
 - Training
 - Virus
 - Student Email
 - Emergency Notification
 - Alertus
 - Regroup
 - Mass Email
 - Network Outage
 - Sharepoint/Intranet
 - Approve/Fix Workflow for Item/Library
 - Change Navigation/Title of Page
 - Create a New Sub-Site
 - Editing Sub-Sites & Pages Training
 - Fix Directory Inaccuracy
 - Format Content on Page
 - Friendly URL Redirect
 - Help With an Image
 - Insert an Image
 - Insert/Fix Link on Page
 - Make a Page
 - Make Documents Visible
 - Purchase Stock Images
 - Set Correct Workflow Approval
 - Telephone
 - Add
 - Hardware
 - Other
 - Relocate
 - Remove
 - Replace
 - Voicemail
 - Change
 - New
 - Reset Password
 
- Desktop Support
 - Hardware
 - Desktop System
 - Laptop
 - Printer/Copier
 - Tablets
 - Toner
 - New Employee Setup
 - Office Moves
 - Software
 - Adobe
 - Office Software
 - Other
 - Windows
 - Install/Updates
 - Virus/Spam
 
- Media Services
 - Instruction for Equipment Use
 - Photography
 - Projector Screens
 - Projectors
 - Set Up for Event
 - ASB Sound System
 - Distance Video Conference
 - Projectors & Screens
 - Skype Interview
 - Sound Systems & Microphones
 - Smart Carts
 - Control Boxes & Panels
 - Document Cameras (Elmos & Lumens)
 - Laptop Connections
 - Locks
 - Sound Systems
 - TV/Monitor/Signage
 - Videography
 
- Professional Services
 - Licensing
 - New Project Request
 - Application Development
 - Other
 - Project Management
 - Technology Consulting/Advising
 - Training
 
- Security & Access
 - Access
 - Banner
 - Banner Screens
 - New Account
 - New Student Worker Account
 - Reset Password
 - EIS
 - MyGiant
 - Network
 - SharePoint
 - Student Password Reset
 - Universal Login
 - Account
 - Forgot Username/Password
 - Staff/Faculty Name Change
 - Student Name Change
 - Active Directory
 - New Account
 - Student Worker Account
 - Temp Account (Outside Entities)
 
- Teaching Support
 - Accessibility
 - Dragon Natural Speaking
 - Jaws
 - Read & Write
 - Zoom Text
 - Canvas
 - Network Connectivity
 - Classroom Hardware
 - Lab Computer
 - Other
 - Printer/Copier
 - Projector
 - Smart Cart
 - Smart Board
 - Classroom Software
 - Agriculture
 - Ag Management
 - Equestrian
 - Ornamental Horticulture
 - Welding
 - Architecture
 - Business
 - Computer Technology
 - English
 - Graphics
 - Math
 - MyMathLab
 - Other
 - Paralegal
 - Programming
 - TracDat
 - Training
 
