Regional Information and Support Officer

Based in Dublin

Full time 35hours per week

Permanent Contract

Salary €28,330 per annum

DESCRIPTION OF ROLE

1. TITLE

Regional Information and Support Officer

2. PURPOSE

To promote the aims and objectives of Shine in accordance with strategic and operational plans, as these pertain in the region.

3. REPORTING

The Support and Information Officer will report to the National Training, Support and Awareness Team Leader

4. DUTIES AND RESPONSIBILITIES

  • Support of Phrenz and Relatives’ group(s) (peer support groups) in the region
  • Supervision of the facilitator(s) of the support group(s)
  • Develop the programme of Phrenz and Relatives’ groups in the region
  • Identify the need for new Phrenz and Relatives’ groups in the region, in consultation with local service providers and Shine Manager.
  • Provide information to individuals and groups about Shine services
  • Support and signpost groups and individuals to facilitate the development of their knowledge base and recovery plan
  • Sustain and develop the recovery and empowerment model, which is an integral part of the work of Shine
  • Liaise with other voluntary, statutory and community organisations in the region, in order to promote the aims and objectives of Shine
  • Work in close liaison with the Regional HSE
  • Keep all accounts as deemed necessary and adhere to Shine’s financial and accounting systems
  • Maintain both hard copy and computing filing systems in accordance with Shine’s established practice
  • Provide monthly reports
  • Attend meetings as required
  • Undertake such other duties as required by Shine

Essential qualifications and skills required:

A recognised third level primary qualification inrelevant discipline example (Social Care, Humanities, Nursing)

At least 2 year’s post qualificationexperience working in a relevant field

Excellent communication skills

Excellent time management

Excellent organisational skills

Knowledge of mental health

  • Ability to maintain professional standards with regard to clients and data confidentiality
  • Full Drivers licence with own car preferable but not essential
  • An empathetic and non-judgemental approach to working with marginalised groups

CONDITIONS OF APPOINTMENT:

Send 2 Copies of your completed Application Form to:

Ref: Information and Support Officer (Dublin)

Ms Susan McFeely

National Training, Awareness and Support Team Leader

Shine

Block B

DO Centre,

Maynooth Business Campus,

Straffan road,

Maynooth,

Co. Kildare

No later than 4pm on 16th February 2018

NOTE: Due to the anticipated large number of applicants, we will not be in a position to reply to unsuccessful candidates. However we do appreciate the time and effort you have taken to apply for the post on offer.

Registered in Ireland. Reg. No. 70462 Charity No. 6380