Business Development Executive
RESPONSIBLE TO / RESPONSIBLE FOR
Centre Manager / Business Development
LOCATIONS / SALARY
Newry / Negotiable
JOB PURPOSE
To establish and developPeople 1st’s products and services and long term sustainable relationships with local employers and stakeholders. To ensure activities generateskills development opportunities for employer staff, to support job progression and facilitate the attainment of vocational qualifications
RESPONSIBILITIES
  • Meet or exceed targets, KPIs and success indicators that are set and agreed.
  • Develop and maintain long term relationships with local employers that focus on providing them with a holistic solution aligned with the products and services that People 1st offer.
  • Engage with key stakeholders, as directed and agreed with Centre Manager, to maximise the benefits for employers and customers.
  • Promote the full range of services to employers via meetings, phone calls, emails, face to face visits, direct marketing activity, presentations and networking.Negotiate with potential leads and persuade them to commit to a desired course of action.
  • Record all contact with employers and information about customers using the Maytas information system.
  • Conduct the appropriate follow up procedures to obtain feedback from employers, monitor and evaluate the quality of the service provided to employers, securing repeat business.
  • Support the process of evaluating the experience of individuals and employers on completing or leaving a programme. Identify success stories, collecting appropriate information to use in promotional material.
  • Develop a sustainable relationship, through a long term process of continual contact, with an employer that seeks to establish People 1st as the partner of choice, in order to secure repeat business.
  • Work with colleagues to promote opportunities.
  • Deliver activities as set out in the regional sales and marketing action plan, within set timescales, in order to develop and exploit Key Account opportunities and stakeholder relationships.
  • Manage own professional development and undertake necessary training as identified in performance reviews.
  • Adhere to the company’s policies and procedures at all times, including but not limited to Equal Opportunities, Quality, Health and Safety, Information Security and IT.
  • Ensure a professional and positive working relationship with internal and external customers and continually strive to exceed customer expectations.
  • Such other duties and responsibilities as may be determined from time to time.

Please note
The above mentioned duties are neither exclusive nor exhaustive and the post holder may be required to carry out such other appropriate duties as may be required by the line manager, with the level of the post and the competency of the post holder.
The details contained in this job description reflect the requirements of the role at the date it was prepared. Over time roles may change, existing duties may no longer be required and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, People 1st will expect to revise this job description from time to time.
PERSON SPECIFICATION
QUALIFICATIONS AND EXPERIENCE
Essential
  • Minimum of one year experience in a recruitment, sales, training and/or customer facing role.
  • Experience of working in a target orientated environment with a demonstrable track record of achieving and beating targets.
  • Good knowledge of the local labour market
  • Competent IT user – Office applications and databases.
  • Clean Driving Licence
Desirable
  • Qualifications - A third level degree is desirable but not a pre-requisite
  • Previous cold calling / telemarketing experience.
  • Ability to develop and stage presentations to promote business.

CORE COMPETENCIES/ BEHAVIOURS / CAPABILITIES
  • Possesses drive, energy, determination and confident approach to executing tasks.
  • Positive, enthusiastic approach to problem solving with a ‘can do attitude’
  • A genuine commitment to the personal and occupational success of the long term unemployed and alignment with organisational vision and values.
  • Ability to work as part of a team, under pressure in a fast paced environment.
  • Active listening skills with the ability to build rapport and influence outcomes
  • Good questioning skills with the ability to interpret responses and build rapport with clients and external stakeholders
  • Ability to multi-task, organise and manage workload and take a flexible and adaptable approach to changing priorities.
  • Outward looking and aware of wider local area policies and initiatives
  • Clear and concise written skills