May 15, 2008

RE: Daltile Website Launch

CONGRATUALTIONS EVERYONE! DALTILE HAS OFFICIALLY LAUNCHED THE WEBSITE!!

Please see press release announcement distributed to ALL DALTILE DIVISIONS Worldwide.

Debbie and I will work together on any exceptions in the ordering process.

Thank you to all for all your help!

Alina

Alina Acebo

Vice President - Sales & Marketing

MONTEREY CLUB

Direct: 626.258.3107

Cell: 626.716.1112

800.328.3289, ext. 107

-----Original Message-----

From: Debbie Reina [mailto: On Behalf Of Louis Romano

Sent: Thursday, May 15, 2008 12:10 PM

Cc: Matthew Kahny; Paul Adams; John Turner Jr.; Todd Lehr

Subject: Apparel Website Announcement

We are proud to announce a new website for the Daltile and American Olean

SBU’s.

www.daltileclothing.us

We have partnered with a great new vendor, Monterey Club. We have worked

hard to put together a wide variety of active apparel for both men and

women. All of the items on the website are very affordable and high

quality.

Many of you have seen the shirts provided to our hourly associates. The

product offering on the website are of this same high quality.

You may purchase any item on this website at our company discounted price

with your personal credit card. Your American Express procurement card is

not authorized for use on this website.

For the next 30 days, on the “Grand Opening” category, you will see special

pricing on many items.

Managers, if you are interested in purchasing these items in bulk for

customer appreciation, associate appreciation, golf tournaments, etc.,

please contact Debbie Reina at 214-309-4214 or .

www.daltileclothing.us replaces the daltilestore.net website for all of

your apparel needs.

HOW TO:

Setting up your new account:

You will need to know your Employee ID to set up your account. This is a

very user friendly website but if you need help please see detailed

instructions posted in Dal Reporting. The path is Dal SBU Reports, Document

Center, Document Center, Daltile Apparel Website, Daltile Clothing Website

Instructions. The address on your account should be where you want your

shirts to be shipped.

E-Mail address:

Please use your Daltile or American Olean e-mail address when setting up

your account. If you do not have your own assigned e-mail account please

use the generic SSC e-mail.

Logos:

One logo per shirt. The logo’s may appear on your screen in a different

color than what is normal, but rest assured the colors will be correct on

your shirt.

Exceptions:

Slacks, shorts, and Capri’s are offered on this website. These items will

not be embroidered for first time orders. Exceptions can be made but will

have to be reviewed on a case by case basis.

The men's slacks offered on this website are open bottom, meaning they do

not come with a hem.

Returns:

VERY IMPORTANT!

Embroidered items can’t be returned for a refund or credit. The only

option will be to select another item of equal value. So…

Check the size chart. Be aware of the material your shirt is made of before

you select the size. For example, the Dry Swing/Moisture Wicking shirts do

not shrink. Please read the washing recommendations on all of your shirts.

Keep in mind that worn and laundered shirts are not returnable.

The website will be updated with new products as they become available.

www.daltileclothing.us

Lou Romano

Director-Stone Center Operations

Dallas,TX

214.309.4901 Office

214.309.4375 Fax

972.839.0848 Cell