Rathish Madathipadath

Email:

Phone: +971 565917398

Career Objective:

To be associated with a reputed organization offering long term and target driven career progression where I can implement my technical and managerial skills to be instrumental in the Organizational Growth.

Professional Summary:

Is a system administration professional with 12.6 years of system administration experience in service delivery and managed service departments of Customer and Vendor Organizations.

Skills Profile:

MS-DOS, Windows 98 / XP, windows7, widows8, Windows Server 2000/2003/NT/2008.

Education and Training:

Diploma in Electronics, Computer Hardware system Engineering & Networking 79% of marks 2001-2003, Central Govt Approved CEDTI Palakkad, Kerala.

Professional Experience:

Company –Acer Care India / (Duration )Nov 2012 – Till Date
(Role)Senior Manager

Key Responsibilities:

  • Managing Engineers and closing service issues of all Acer Electronic Products on time.
  • Building Customer relationships and their satisfaction on our service.
  • Handling all Information Technology related products and Services.
  • Handling Network related Services.
  • CCTV Installations & Services.
  • Asset Management Systems.
  • Handling Escalations and updating service issues with Hierarchy.

Company –VIOMS Network Ltd. / (Duration )Dec 2010-Nov 2012
(Role)IT & System In charge / (Client) IBM

Key Responsibilities:

  • Administration of IP desk phones and LAN network.
  • Configuration of SAP client application.
  • Installation and configuration of Blackberry Client and Cisco VPN Client
  • Responsible for IT asset management.
  • Faultmonitoring of FMC –Motorola, Huawei and t TATA nodes in the network.

Company –Wireless TATA TELE INFO SERVICES LTD / (Duration )Apr 2009- Dec 2010
(Role)System Engineer / (Client) TCS

Key Responsibilities:

  • Responsible for IT Asset Management.
  • Attend hardware related issues in regular basis from IT.
  • Configuring and Supervising Mails, Maintain Print servers, Data Backup on daily basis.
  • Creating user ID’s in ADS.
  • Attending laptop issues

Company –Aces Business Machines (ACER Authorized service Centre) (Duration) Nov 2007 to March 2009

(Role) Senior Service Engineer

 Key Responsibilities:

  • Servers, Laptops, Desktops, Printers (Multijet & Laserjet), Scanners, Troubleshooting & Configuring.
  • Network Configuring, LAN,WAN.
  • Structured Cabling.
  • Managing Client site system issues through remotely.

Company - Zion Group (New Delhi)(Duration) Oct 2005 to Oct 2007

(Role) Customer Support Engineer

Key Responsibilities:

  • Establishing Network/windows security,
  • Antivirus Solutions.
  • Rectifying all Hardware related Problems.
  • Motherboard, Printer board, Laptop Chip level service.
  • Handling all Office software’s.

Company – Sun Techno Systems (New Delhi)(Duration) March 2004 to Sept 2005

(Role) Hardware & Network Engineer

 Key Responsibilities:

  • Computer Assembling and windows installation
  • Software installations
  • Formatting & Troubleshooting systems

Company – Genuine Systems (Palakkad-Kerala)(Duration) 6 Months

(Role) Trainee Hardware Engineer

Key Responsibilities:

  • System Assembling & Formatting Trainee
  • Network Crimping & Cabling

Personal Details:

Name as per Passport : Rathish Madathipadath
Nationality : Indian
Total Experience : 12.6 Years
Current Role : IT & System Engineer
Notice Period : 1 Month/Immediate
Marital Status : Married
Passport Number : M7217345
Current Location :Dubai,UAE

Nationality : Indian

Languages Known : English, Hindi, Malayalam (Speak, Read & Write)

Permanent Address :Brothers Home”

Kaniyarkode (PO), Thiruvilwamala (via),

Thrissur Dt, Kerala-680594. INDIA

Ph. +914884281087

Present Address : 207, Jaffar Building

Rolla, Sharjah.

Currently on visiting visa till 8th December 2015.

Prominent Attributes

  • Personally motivated, self-starter with a positive outlook and a sense of urgency.
  • Commitment to excellence and the implementation of best practices in all areas.
  • Politically neutral, able to work effectively with a wide variety of people, commitment to diversity.

• Commitment to team work.

Declaration:

I do hereby declare that all the information furnished above is true to the best of my

Knowledge and belief.

RATHISH MADATHIPADATH