1. Nolan –Publix
  2. Randy –Turkey Hill
  3. Andy –REI
  4. Bob-Rite Aid
  5. Dave –Rite Aid
  6. Tom –Blueline technology
  7. Brian –Ulta
  8. Hagar –Target
  9. Alan –7-11
  10. Matt –Turkey Hill
  11. Earl –7-11
  12. Dan –3SI
  13. Kirk –Captis Intel
  14. Joe –blueline
  15. Sarah –Target
  16. Luis –TJX
  17. Russell -Walmart

Anti-Robbery Innovation Chain Update

  • Solution provider engagement
  • Co-lab (5-10 retail chains and their stores in Baltimore with high robbery)
  • Law enforcement partners
  • Mapping sub-team
  • Future meetings

Workplace Violence Analysis

  • Increase in reports that involved associate believed theft that are threat to others.
  • Based on behavior and interaction with coworker and postings to social media
  • threat or threats that are more threatening
  • Indication of purchasing fire arms.
  • Study these incidents and develop some ways to classify to assess severity and the key elements and measure that indicate the escalation on severity
  • Countermeasures gear toward different level of severity
  • Corporate policies on handling such issue
  • Group feedback
  • Andy –REI
  • Working on a similar project
  • Own a training program for managers
  • Bob-Rite Aid
  • Some work has already been done
  • Association of Threat Assessment Professionals
  • Combination of law enforcement, help professionals and academia
  • Couple models on the morphing process
  • Dr. Moloit: the standard procedure
  • These events coming at a much higher rate
  • Improvement on reporting
  • Make the wheel wider
  • Recognition and prevention strategies from Joe (Blueline)
  • Brian –Ulta
  • Starting to focus (course work) on strengthening the impact of domestic violence and workplace violence
  • Workplace shooting from domestic violence
  • Apply from a broader learning
  • Luis –TJX
  • An area that we should continue to explore
  • Standard of how we react to it

Shoplifter Resistance

  • Violence associated with merchandise theft
  • Associates attempt todeter customer from shoplifting and escalated to verbal or physical assaults
  • How can we detect and deter?
  • Collect current data and trends

Turkey Hill Update

  • Averaging 15-20 robberies every month and slowly escalating especially in holiday season to over 20 robberies
  • Implemented lighting, GPS, classical music, Wren units, LED strobe light in stores with multiple robberies
  • Seen a decrease in robbery of 5 or less in the last period
  • Previouslyaveraging 1 incident per day through December
  • Is the trend consistent with other retailers or is it a displacement of crime?
  • Which device has the most/highest impact?

Alan: we are doing evaluation of effectiveness for individual solutions in ours focus stores