QUIZ 3 POOL ITEMS CONSUMER ETHICS (Website Content)

QUIZ 3 POOL ITEMS – “CONSUMER ETHICS”(Website Content)

** QUIZ will NOT INCLUDE questions with numbers (#, %, $), dates, or proper names (people, places, brands) **

*** ALL POOL ITEMS ARE FROM PRIOR ACTUAL ETHICS QUIZ QUESTIONS ***

1 / Which of the following Consumer Bill of Rights would BEST APPLY to a woman who was shopping for hair products and could not find a Spanish language list of ingredients on any of the packages?
A) right to redress
B) right to be informed
C) right to choose
D) none of the above
Answer: B
2 / Which of the following are used by the California Department of Consumer Affairs (DCA) for the "Enforcement of consumer laws ..."?
A) garnishee wrongdoer's wages
B) work to help eliminate problems
C) reimburse consumers for all money and expenses
D) none of the above Answer: B
3 / According to the Wikipedia article on Sustainable Consumer Behavior, the consumer behavior influence views consumption as … "social and cultural process through which we all express our ____, and establish our place within society."
A) interests
B) ethics
C) causes
D) none of the above Answer: D ... identity
4 / Which of the following Consumer PRIVACY Bill of Rights would BEST APPLY to a college student who registered for courses using a smart-phone app, and then later received ads for credit cards without requesting them?
A) right to accessand accuracy
B) right to mobility
C) right to indivisible control
D) none of the above Answer: D ... individual NOT indivisible
5 / Which of the following techniques should a consumer use to evaluate the ethical profile of companies/brands?
A) rating tables
B) reliability charts
C) resource analysis
D) none of the above Answer: A
6 / Which of the following Consumer Bill of Rights would BEST APPLY to a group of teens who became sick at a theme park because of toxic fumes generated by the ride they were on?
A) right to safety
B) right to a healthy environment
C) both "A" and "B"
D) none of the above
Answer: C
7 / If consumers are trying to find out if a local plumber is reputable, which of the following is a California Department of Consumer Affairs (DCA) resource that can assist them? A) Better Business Bureau B) Contractor Compliance Directory C) Community Information Center D) None of the above Answer: D ... Consumer Information Center (CIC)
8 / According to the video on Consumer Protection, an uneducated woman living in poverty and suffering from cancer is protected based on which of the following principles?
A) Consumer Rights B) Safety and Public Health C) Fair Trade D) None of the above Answer: D ... Less Vulnerable in Society
9 / When consumers practice Spending as Morality, they assume ____ for "comprehensive outcomes"?
A) recycling
B) negative outcomes
C) responsibility
D) none of the above Answer: C
10 / Which of the following Consumer PRIVACY Bill of Rights would BEST APPLY to an elderly woman who could not find the security practices for the online pharmacy website used to order her medicine?
A) right to accountability
B) right to security
C) right to respect for context
D) none of the above
Answer: D ... right to transparency
11 / According to the video on Consumer Protection, States that adopt the Uniform Deceptive Practices Act, divide consumer protections into which two main categories?
A) fair and fraudulent B) business and consumer C) monetary harm and nonmonetary harm D) none of the above Answer: D ... "fraud and misleading" practices
12 / A group of consumer seeking to counter the control of large fast-food corporations by expanding the presence of low-priced healthy convenience food outlets in their neighborhood, are supported by which of the four major areas of FTC Consumer Protection?
A) collecting complaints and conducting investigations B) maintaining a healthy market environment C) developing rules to maintain a fair marketplace D) none of the above Answer: C
13 / According to the video on Consumer Protection, which of the following statutes or agencies apply to consumers who were harmed by defective beef products sold by several grocery stores?
A) Food and Drug Assimilation laws B) Consumer Product Safety and Product Liability laws C) Both "A" and "B" D) None of the above Answer: B
14 / According to the Wikipedia article definition in the first line, "Sustainable consumer behavior ... improve _____ and ____ performance ...?
A) educational and ethical
B) company and cultural
C) community and government
D) none of the above Answer: D … social and environmental
15 / The Montgomery Alabama Bus Boycott led by Dr. Martin Luther King Jr, was a landmark Civil Rights event that practiced which of the following?
A) ethnic culturalism
B) ethical consumerism
C) effective confrontation
D) none of the above Answer: B
1 / Which of the following Consumer Bill of Rights would BEST APPLY to a lady who purchased a defective TV set and was refused a refund?
A) right to choose
B) right to redress
C)right to be informed
D) none of the above
Answer: B
2 / Which of the following Consumer PRIVACY Bill of Rights would BEST APPLY to a recent legal immigrant to the U.S. who provided personal information on a credit card application, that was later sent to Immigration and Naturalization Services (INS) without the consumer's knowledge?
A) right to access and accuracy
B) right to transparency
C) right to respect for context
D) none of the above Answer: C
3 / Which of the following Consumer PRIVACY Bill of Rights would BEST APPLY to a hotel guest whose credit card information was incorrectly entered for another guest's name and address.
A) right to focused collection
B) right to individual control
C) right to access and accuracy
D) none of the above Answer: C
4 / In the Consumer Protection video, which of the following are NOT mentioned as areas of protection? A) product liability and safety B) fees for advertising representatives C) frauds and scams D) None of the above -- All of the above are areas of consumer protection Answer: B
5 / According to the Wikipedia article, Sustainable Consumer Behavior, "… studies why and how consumers do or do not incorporate sustainability issues into their ____ ?
A) family household
B) workplace environment
C) educational preparation
D) none of the above Answer: D ... consumption behavior
6 / According to the article on Sustainable consumer behavior, which of the following is mentioned as "a mechanism to spread information about sustainable consumer behavior"?
A) educational material in schools
B) company seminars
C) public service announcements
D) none of the above Answer: D … word of mouth (last line of first paragraph)
7 / According to the video on Consumer Protection, which of the following is mentioned as a California "consumer advocacy group"?
A) Utility Commission Action Network
B) Student Education Network
C) Retail Federation of California
D) none of the above Answer: A
8 / A group of consumers seeking to document neighborhood concerns to file a complaint against a store owner that overcharges and sells defective merchandise, is supported by which of the four major areas of FTC Consumer Protection?
A) educating consumers and businesses about their rights and responsibilities B) providing guidelines for ethical consumerism and store boycotts C) developing rules to maintain a fair marketplace D) none of the above Answer: D ... collecting complaints and conducting investigations
9 / Which of the following Consumer Bill of Rights would BEST APPLY to a man who was shopping for dress pants and could not find any stores that offered his size of XL?
A) right to be heard
B) right to be informed
C) right to redress
D) none of the above
Answer: D ... Right to Choose
10 / In the Consumer Protection video, which of the following is stated as a FEDERAL institution that protects consumers?
A) U.S. Department of Justice B) Federal Ethics Agency C) Federal Product Bureau D) None of the above Answer: A
11 / According to the video on Consumer Protection, which of the following statutes or agencies apply to consumers who were misinformed about a vitamin supplement by TV and magazine ads?
A) Federal Advertising Bureau B) Federal Product Liability Laws C) Both "A" and "B" D) None of the above Answer: D ... Federal Communications Commission
12 / According to the video on Consumer Protection, States that adopt the Uniform Deceptive Practices Act, divide consumer protections into which two main categories?
A) fraud and misleading practices B) business and consumer products C) monetary harm and nonmonetary harm D) none of the above Answer: A
13 / According to the Ethical Consumerism article in Wikipedia, "Spending as Morality" advocates use which of the following arguments?
A) Ethical choices are more important than shopping
B) Shopping is more important than voting
C) Ecological environment is more important than money
D) none of the above Answer: A
14 / Which of the following are included in the "What We Do" section of information provided by the California Department of Consumer Affairs (DCA)?
A) Inform the public through consumer-oriented publications
B) Educate companies by giving information needed to avoid deceptive or unsafe services
C) Both "A" and "B"
D) none of the above Answer: A
15 / In the Ethical Consumerism article, what is the aim of rating companies for ethical and environmental categories by the UK magazine "Ethical Consumer"?
A) saving consumers money by communicating the price value of products
B) improving consumers awareness of their rights and options for legal representation
C) connecting consumers to consumer protection agencies and information sources
D) none of the above Answer: D ... empowering consumers to make ethically informed consumption choices
1 / Which of the following is NOT a Forms of Sustainable Consumption Behavior?
A) Personal growth
B) Human survival
C) Self-determination
D) Material simplicity Answer: B … Human scale
2 / Which of the following IS included in the three (3) types of Sustainable Consumption Choices addressed? A) Sustainable housing consumption choices
B) Sustainable outdoor activities to protect nature
C) Sustainable travel beliefs D) Sustainable food and drink commercials Answer: A; also travel behavior & food/drink consumption
3 / Which of the following IS a reason for Sustainable Consumption Attitude, Knowledge and Behavior Gap? A) Selflessness B) Lifestyle satisfaction C) Differences in thoughts and attitudes D) Free choices Answer: B, also selfishness, thought/behavior differ, cost/taxes
4 / Which of the Three Theories Explanation of Sustainable Consumption relates to perceptions of others? A) Psychological explanations
B) Relational explanations
C) Community explanations
D) Sociological explanations Answer: D
5 / Which of the Forms of Sustainable Consumption relates to reduction of waste? A) Educational awareness
B) Material simplicity
C) Ecological awareness
D) Packaging awareness Answer: C
6 / Which of the Forms of Sustainable Consumption relates to smaller simpler living environments? A) Ergonomic and organic lifestyles
B) Material simplicity
C) Ecological awareness
D) Human scale Answer: D
7 / Which of the Forms of Sustainable Consumption reduces commercial experiences? A) Self-determination
B) Personal growth
C) Ecological awareness
D) Educational awareness Answer: B
8 / Which of the following ARE "stages in the formation of new habits" for expanding Sustainable Consumption? A) Preparation
B) Complication
C) Procedural
D) Recycling Answer: C, also declarative and compilation
9 / DELETED
10 / In the video "Story of Stuff", what is the main cause of people moving from rural environments to urban slums? A) Media images
B) Taxing land
C) Labor training
D) Toxic land Answer: D
11 / In the video "Story of Stuff", which of the following is NOT one of the "Material Economy" stages? A) Profit
B) Disposal
C) Distribution
D) Production Answer: A
12 / In the video "Story of Stuff", why is the "Material Economy" a "system in crisis"? A) Global warming
B) Expanding population
C) Finite planet
D) Economic inequality Answer: C
13 / In the video "Story of Stuff", what is described as the "heart" of the "Material Economy"? A) Capitalism
B) Computers
C) Corporations
D) Consumption Answer: D
14 / According to the video "Story of Stuff", who actually pays for the cost of producing affordable consumer products? A) People investing in natural resources
B) People living in natural habitats
C) People losing natural resources
D) People consuming natural resources Answer: C
** Quest 15 DELETED **
16 / According to the video "Story of Stuff", what plays a major role in consumers buying new ones? A) Monetary assets
B) Media ads
C) Market analysis
D) Materialism attitudes Answer: B
17 / According to the video "Story of Stuff", what is a better solution to a polluted planet than "Recycling"? A) Multiple policies on infrastructure
B) Multiple profitable investments
C) Multiple points of intervention
D) Multiple platforms for interfacing Answer: C
18 / According to the video "Story of Stuff", what is a major reason for the country's growing unhappiness? A) Lots of shopping
B) Lack of sharing
C) Lots of shooting
D) Lack of savings Answer: A
19 / According to the video on Consumer Protection, States that adopt the Uniform Deceptive Practices Act, divide consumer protections into which two main categories?
A) fair and fraudulent B) fraud and misleading practices C) monetary harm and nonmonetary harm D) none of the above Answer: B
20 / Which of the following Consumer Bill of Rights would BEST APPLY to a man who was shopping for dress pants and could not find any stores that offered his size of XL?
A) right to be heard
B) right to be informed
C) right to choose
D) none of the above Answer: C