Question 1 of 20 5.0/ 5.0 Points
Making a phone call through Lync from your laptop using only your headset is an example of:
A. a PBX phone connection.
B. an encrypted phone conversation.
C. a legacy phone conversation.
D. a peer-to-peer phone conversation.
Question 2 of 20 5.0/ 5.0 Points
Your boss wants you to configure his laptop so that he can access the company network when he is on the road. You suggest a VPN connection to him. He is very concerned about security and asks you how secure VPN is. What do you tell him?
A. Only mouse clicks and keyboard commands are transferred over the connection.
B. All traffic that flows between the laptop and VPN server is encrypted.
C. All of the tasks your boss will do will be on the desktop of the remote computer.
D. VPN integrates with NTFS so that only secure files are opened and modified.
Question 3 of 20 5.0/ 5.0 Points
In order for your laptop to make a wireless connection, it must first find an available ______to connect to.
A. SSID
B. VPN
C. RSAT
D. WEP
Question 4 of 20 5.0/ 5.0 Points
Your mom wants to start using some type of cloud storage so that she can access some of her important business files from anywhere without having to remote into another machine. What do you suggest?
A. TeamViewer
B. GoToMyPC
C. Dropbox
D. Microsoft RT
Question 5 of 20 5.0/ 5.0 Points
When you connect to a remote VPN server with your laptop running Windows 8, what key item is your computer allocated?
A. The desktop of the VPN server
B. The desktop of the logon server
C. An IP address from the remote network
D. A web browser with an SSL connection
Question 6 of 20 5.0/ 5.0 Points
You have a number of digital pictures you recently took on your smartphone. You would like to share these pictures with all of your friends and family. What is a “Cloud”-like example of sharing these pictures with them?
A. Upload them to www.flickr.com and share a link with them.
B. Email them to everyone by way of email attachments.
C. Save them to your My Pictures folder on your Windows 8 tablet.
D. Save them to a fractional website that offers file transfer capabilities.
Question 7 of 20 5.0/ 5.0 Points
Your boss is very skeptical about the idea of storing his files up in the cloud rather than on a local storage drive. He asks you to give him the various advantages of cloud storage. Which of the selections below would not be a reason you give him?
A. He won’t have to worry about backing up his files anymore.
B. Cloud storage provides unlimited storage for free.
C. He can keep all of his files replicated and uniform on all of his devices.
D. He can access his files from anywhere he has an Internet connection.
Question 8 of 20 5.0/ 5.0 Points
You have purchased an Apple desktop computer and want to set it up so that you can access your computer desktop when you are on the road. How might you do this?
A. Install Remote Desktop for Apple on your desktop.
B. Install Apple+ VPN on your desktop.
C. Configure your desktop for Platform as a Service.
D. Install the GoToMyPC client on your desktop.
Question 9 of 20 5.0/ 5.0 Points
Your sister is considering purchasing a tablet computer that utilizes RT as the operating system. She asks you if RT is any different from her Windows 8 desktop she has at home. What do you tell her?
A. Unlike her Windows 8 PC, RT does not have a tile-based interface.
B. RT is an Android-based operating system so it is completely different.
C. RT isn’t touch-enabled so it is a poor choice for a tablet.
D. She won’t be able to install regular Windows application on RT.
Question 10 of 20 5.0/ 5.0 Points
You are configuring a wireless connection on your home router. Because you live in an apartment complex, the security level of the connection is paramount. Which wireless option below is the most secure?
A. SSID
B. WEP
C. WPA
D. WPA2
Question 11 of 20 5.0/ 5.0 Points
You have a Bluetooth headset that integrates with your computer so that you can talk to partners through Microsoft Lync. This is an example of what type of wireless networking?
A. WLAN
B. WPAN
C. WMAN
D. WWIRE
Question 12 of 20 5.0/ 5.0 Points
Your boss wants you to devise a way for remote contractors to be able to access the server desktop. There is one stipulation, however, in that your boss wants to ensure that the local user can see everything that the remote contractor is doing in real time. What do you suggest?
A. Install TeamViewer on the server.
B. Configure a VPN connection on the server.
C. Install GoToMyPC on the server.
D. Configure RDP within the server’s web browser.
Question 13 of 20 5.0/ 5.0 Points
Which of the following is a proper use of the application, NetStumbler?
A. Finding rogue access points within your network
B. Managing multiple access points within a large network
C. Disguising designated broadcast SSIDs on your network
D. Creating open-ended wireless connections for easy access
Question 14 of 20 5.0/ 5.0 Points
You are the manager of a virtual team that is working on a project. You uploaded a Word document to a SkyDrive account that your team is sharing. It has been modified five times since uploading it and the document has gone off on a tangent and you want the original document now. How can you do this?
A. Right-click on the file and select Previous Versions.
B. Right-click on the file and select Show Deleted Files.
C. Right-click on the directory and select Show Edited Files.
D. Right-click on the directory and select changed files.
Question 15 of 20 5.0/ 5.0 Points
You install TeamViewer on your workstation at home so that you can access it when on the road. How can you be assured that unknown users can’t access your computer through TeamViewer?
A. They have to have the same encryption key as you.
B. They have to know your User ID and password.
C. They have to have a signed certificate by your computer.
D. Their computer has to be in the same domain as yours.
Question 16 of 20 5.0/ 5.0 Points
How does fractional employment differ from the traditional full-time job model of today?
A. Fractional employment demands complete mathematical skills.
B. A work unit in fractional employment is a project or task, not a job.
C. Fractional employment only employs people from outside the United States.
D. Fractional employment is exclusively for IT workers.
Question 17 of 20 5.0/ 5.0 Points
Your dad just purchased a new desktop with Windows 8 Professional. He is calling you, informing you that he is unable to remote into his new computer from the hotel he is at. What is the most likely reason for this?
A. The Professional edition of Windows 8 does not support RDP.
B. He is trying to remote in from a computer running Windows 7.
C. He hasn’t enabled Remote Desktop on his Windows 8 computer.
D. Remote Desktop only works through a local network.
Question 18 of 20 0.0/ 5.0 Points
You are the IT Manager for a school system. You just went with a new application that teachers will use to record the attendance of their students as well as their grades. The application is hosted by a third party, and teachers access the application through their web browsers. This is an example of what type of cloud computing?
A. Infrastructure as a Service
B. Network as a Service
C. Platform as a Service Windows 8 can’t find a driver for the scanner
D. Software as a Service
Question 19 of 20 5.0/ 5.0 Points
Your boss calls you from the road. She is trying to connect to the local hotel guest wireless network but there is a yellow shield displayed beside that particular wireless selection. She is asking you what that shield means. What do you tell her?
A. It means the connection is not being broadcasted.
B. It means the connection is an open connection.
C. It means her wireless card doesn’t support that connection.
D. It means the wireless connection requires a password.
Question 20 of 20 5.0/ 5.0 Points
You have set up Remote Desktop for the company server running Server 2008 so that your users can RDP in from their XP workstations. Users are calling you saying that they are being denied the ability to remote in. What is the most likely reason?
A. XP does not support Remote Desktop by default.
B. Network Level Authentication is being enforced on the RDP connection.
C. Server 2008 does not support Remote Desktop by default.
D. Remote Desktop only works through a web browser over the Internet.