Living Well Coordinator
(Isles of Scilly)
Fixed term contract until 31st March 2016
Job Description
Reports to: Age UK Cornwall & The Isles of Scilly’s Director of Care
Work base: Isles of Scilly Council Offices
Salary: £20,000 per annum
Hours of work: 37 hours per week Monday to Friday
The nature of this post will require travel within a specified area therefore a requirement of this post will be access to and the use of a reliable car and a current driving licence.
This role will be subject to a Disclosure and Barring Service check.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder.
Purpose of the job
This is an innovative role working collaboratively as part of a local integrated prevention team to improve the coordination and quality of care resulting in improved outcomes for individuals, their carers and families. The post will be part of the Isles of Scilly multi-disciplinary team with a range of partners including social care, community nursing and GPs.
The purpose is to offer a continual supportive presence, not to duplicate the services provided by other agencies, and to ensure that services and support is delivered in a personalised, coordinated, relevant and timely way. This role is crucial to the delivery of personalised planning and will offer encouragement and support for individuals to self-manage and self-care using the best practice available.
Responsibilities
· Manage and help to train volunteers working as part of the multi-disciplinary team, to offer initial visits, guided conversations and “checklist” reviews to individuals identified within the programme.
· Develop an action plan, liaising with relatives, carers and other involved agencies, as agreed with the individual, to ensure an integrated and personalised approach to care and support.
· Explore and build social networks for the family, offering and developing a range of activities which may include carer support, peer support, befriending, exercise, activity, and cognitive stimulation opportunities, also creativity, enabling patients to pursue new and old hobbies.
· Work with team members and other local statutory, voluntary and independent organisations, to ensure referrals are made appropriately, timely and to respond accordingly, maximising the availability of local resources.
· Understand and be part of a range of specialist clinical and support teams who can provide assistance to an individual and their carer or family which may include assistive technology and equipment, handyperson, hospital from home services, social care, health promotion, speech and language, therapy teams, hydration specialists,
· Attend multi-disciplinary team meetings as and when required.
· Work as part of the Living Well team to motivate and encourage older people to improve mobility and become, and remain, more physically active through involvement in community services and social activities.
· Liaise with other Age UK Cornwall services and ensure appropriate links are made to Transport, Home Support, Footcare and others.
· Assist in providing accurate and timely performance reporting within the framework agreed by partners.
· Understand and assist to identify triggers and develop protocols for ensuring any deterioration results in an appropriate and timely response.
· Encourage people and members of the community to record their experiences of Health & Social Care via Healthwatch Isles of Scilly in order to improve their services.
· Promote the work of Living Well and Age UK Cornwall & The Isles of Scilly at every opportunity.
Dementia Support
· Work alongside the Dementia Support Manager and other Living Well Coordinators as part of the Dementia Project which will see the establishment of a network of support services for those diagnosed with dementia, and their carers, to provide a seamless care pathway from pre diagnosis and diagnosis all the way through to referral to necessary clinical support. The specific responsibilities of this role will be in line with those as detailed in the Dementia Support Manager role.
General
· Attend mandatory training and meetings as directed by the Line Manager.
· Abide by the Organisation’s confidentiality, equal opportunities and other relevant policies.
· Uphold the highest standard of personal conduct in all matters relating to the role
· Follow set procedures for maximum efficiency and to work within health and safety regulations and accepted guidelines
· Such other duties as required by the Living Well (Isles of Scilly) Manager/Director of Care which are consistent with the duties and responsibilities of this post.
Person Specification
This person specification details the experience, skills, knowledge, personal qualities and qualifications desirable for the post.
Experience
Essential
· Working with older people
· Working in a team
· Communication with people who have a wide range of ages, cultures and backgrounds
Desirable
· Volunteering
· Working with older peoples groups
· The Health & Social Care sector
· The voluntary and community sector
Knowledge
Essential
· Windows - word, internet, excel
· Issues affecting older people
· An understanding of the services available to support older people locally and nationally
· Knowledge regarding the work of the Adult Social Care team and the health sector
Desirable
· Geographical knowledge of Cornwall and the Isles of Scilly
· Voluntary sector in Cornwall and The Isles of Scilly
· Knowledge of Age UK Cornwall and The Isles of Scilly
· Housing issues
Skills
Ability to:
· Demonstrate excellent time management skills
· Demonstrate sound judgment and risk management based on knowledge and understanding
· Plan, prioritise and deliver to timescales
· Work as part of a team
· Network effectively to achieve outcomes
· Represent the organisation well
· Communicate and liaise effectively with other departments, agencies, organisations, written and verbally
· Form positive working relationships with colleagues, external organisations and agencies
· Demonstrate familiarity with information
· Make decisions appropriately and competently
· Operate with confidence and integrity
· Implement and promote organisational decisions and policies positively
· Find creative solutions by involving other organisations and volunteers
Disclosure and Barring Service
This post is subject to a satisfactory Disclosure and Barring Service check, which will disclose all cautions, reprimands and warnings as well as convictions. In addition to completing this application form you are required to provide us with details of all spent and unspent convictions. Please send this information to us under separate, confidential cover to the Director of Human Resources. Remember to include your name, address and the position for which you are applying. We guarantee that the information you provide be used fairly and will only be seen by those who need to see it as part of the recruitment process.
A criminal record will not necessarily bar you from the advertised position. This will depend on the nature of the position and the circumstances and background of your offences. However, failure to reveal this information could lead to the withdrawal of an offer of employment.
Signed ……………………………………….. Date ……………………………..
Issue 1
Issue Date: 10 February 2015
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