Programme Overview & Action Plan
Learner name:
Qualification: Level 3 Certificate in Advice and Guidance
Start Date: Completion Date:
OCR UNIT 1
Establish communication with clients for advice and guidance
The following is a guide for the evidence you will need for this unit:
· Mini case study demonstrating factors that contribute to effective communication, and methods/support for overcoming/minimising any barriers or difficulties to communication
· Interview Observation
· Professional discussion structured discussion with your assessor on specific activities and why you practised that way.
OCR UNIT 2
Support clients to make use of the advice and guidance service
The following is a guide for the evidence you will need for this unit:
· Interview observations by your assessor
· Assessor questions
· Written Reflective statement
· documentary evidence e.g. emails
OCR UNIT 3
Review own contribution to the service
The following is a guide for the evidence you will need for this unit:
· Assignment - Introductory reflective account on your role and organisation and organisational procedures for staff development
· Workbook
· Documentary evidence - Staff appraisals, supervision notes, training records/certificates/review of targets.
OCR UNIT 4
Understand the importance of legislation and procedures
The following is a guide for the evidence you will need for this unit:
· Workbook
· Assessor questions
· Witness Testimony to corroborate evidence
OPTIONAL UNITS
OCR UNIT 5
Develop interactions with advice & guidance clients
The following is a guide for the evidence you will need for this unit:
· Interview observations by your assessor
· Assessor questions
· Product evidence e.g. action plans, case notes emails
· Reflective statement on current skills & knowledge and future development needs and how these will be met in relation to interview skills.
OCR UNIT 6
Interact with clients using a range of media
The following is a guide for the evidence you will need for this unit:
· Interview observations by your assessor
· Assessor questions
· Reflective statement on specific activities and the reasons why you practised that way
OCR UNIT 7
Assist clients through advice and guidance to review their achievement of a course of action
The following is a guide for the evidence you will need for this unit:
· Interview observations by your assessor
· Assessor questions
· Documentary evidence e.g. revised action plans, case notes
OCR UNIT 8
Prepare clients through advice and guidance for the implementation of a course of action
The following is a guide for the evidence you will need for this unit:
· Interview observations by your assessor
· Documentary evidence e.g. action plans, case notes
OCR UNIT 9
Assist clients through advice and guidance to review their achievement of a course of action
The following is a guide for the evidence you will need for this unit:
· Interview observations
· Personal statement to meet LO 1
· Product evidence e.g. revised action plans, case notes
OCR UNIT 10
Negotiate on behalf of advice and guidance clients
The following is a guide for the evidence you will need for this unit:
· 2 mini case studies demonstrating negotiation your understanding of the negotiating strategies and the process of negotiation with two different advice and guidance clients
· Witness testimony to corroborate evidence
· Product evidence e.g. letters, email correspondence , minutes of meetings, case notes
OCR UNIT 11
Liaise with other service
The following is a guide for the evidence you will need for this unit:
· Workbook
· Witness testimony
· Product evidence e.g. minutes of meetings, emails, letters etc
OCR UNIT 12
Enable Advice and Guidance clients to access referral opportunities
The following is a guide for the evidence you will need for this unit:
· Interview observations
· Professional discussion
· Witness testimony
· Product evidence e.g. case notes, referral forms, emails, letters
OCR UNIT 13
Manage personal case load
The following is a guide for the evidence you will need for this unit:
· Workbook
· Product evidence e.g. case notes referral forms, emails
OCR UNIT 14
Evaluate and develop own contribution to the service
The following is a guide for the evidence you will need for this unit:
· Workbook
· Product evidence e.g. supervision notes, staff appraisals, training records
· Reflective diary
OCR UNIT 15
Operate within networks
The following is a guide for the evidence you will need for this unit:
· Workbook
· Product evidence e.g. service agreements, email correspondence, minutes of meetings
OCR UNIT 16
Provide and maintain information materials for use in the service
The following is a guide for the evidence you will need for this unit:
· Professional discussion
· Product evidence e.g. information materials email correspondence, minutes of meetings
OCR UNIT 17
Identify and promote the contribution of Careers Education Guidance (CEG) within the organisation
The following is a guide for the evidence you will need for this unit:
· Assignment
· Product evidence e.g. evaluation report, minutes of meetings email correspondence
OCR UNIT 18
Promote Careers Education Guidance (CEG)
The following is a guide for the evidence you will need for this unit:
· Assignment
· Product evidence e.g. evaluations email correspondence, minutes of meetings
OCR UNIT 19
Facilitate learning in groups
The following is a guide for the evidence you will need for this unit:
· Observation by your assessor
· Reflective account
· Assessor questions
· Product evidence e.g. lesson plans, resources, evaluations
OCR UNIT 20
Enable learning through demonstrations and instructions
The following is a guide for the evidence you will need for this unit:
· Observation by your assessor
· Assessor questions
· Product evidence e.g. lesson plans, resources, evaluations
OCR UNIT 21
Ensure your own actions reduce risks to health and safety
The following is a guide for the evidence you will need for this unit:
· Workbook
· Product evidence e.g. risk assessment forms, reports on findings, email correspondence
ASSESSMENT PLAN
Date Set / Work to be undertaken and by when / By WhenInsert Extra rows as required