Program Highlights s1
PROGRAM HIGHLIGHTS
Our Speakers…
KEYNOTE ADDRESS: Stuart Ellis-Myers: An energetic, humorous and engaging speaker who entertains, educates and inspires. A dramatic model of self-inspiration and determination. A professional speaker and corporate trainer who has worked with international clients.
Ø Session I - Travel Health Insurance Industry Leadership Together or Raging Thunder – Customer Retention & Loyalty Management
Ø Session II - Anchoring – The Sales Edge
James Hall: Chair, Canadian Council of Insurance Regulators
Ø Thoughts & Ideas about the Regulation of Travel Health Insurance & the Industry’s Service to the Consumer
Dr. Mel Borins: Family physician, assistant professor at the University of Toronto, and author. Has lectured to many medical and non-medical international audiences on health and healing.
Ø Why Holidays are Medically Necessary
Peter Mason: President, Healix International
Ø What Can Happen to Us in the Middle East, Africa and Asia
Joan Sullivan Garrett: President, Medaire Inc.
Ø In-flight Emergencies – State of the Industry
Trish Horricks: Assistant Director of Culture and Tourism Statistics, Statistics Canada
Ø What Are These Numbers?!#%?
Michel Juneau-Katsuya: President, The NorthGate Group
Ø Security Intelligence – Its Role in the Risk Management Process of Travel Insurance
Kelly Walker: Author, public speaker, therapist, storyteller and musician. Has addressed audiences across North America on such topics as change, burnout, and leadership
Ø Session I – Dancing on the Ark – Facing Change in Uncertain Times
Ø Session II – Give Me Shelter – Managing Change and Work-Related Stress
Wenda Montgomery: Vice-President, Sutton Re-Insurance Consultants & Intermediaries
Ø What’s Re-Insurance Doing and What’s the Effect on Travel Insurance
RENAISSANCE SCOTTSDALE RESORT
The award-winning Renaissance Scottsdale Resort is nestled at the foot of Camelback Mountain on twenty-five scenic acres in Scottsdale, a lush pocket of the Sonoran desert. Some of the Valley’s finest restaurants are within walking distance and the exclusive and famous shopping mall, Borgata of Scottsdale, is next door.
To view the resort’s information, log on to:
www.renaissancehotels.com/phxsr
Special Hotel Conference Rates
To ensure hotel availability, you must reserve
your room by March 1, 2005.
Call reservations and quote
Travel Health Insurance Association.
Marriott Renaissance Scottsdale Resort
6160 North Scottsdale Road
Scottsdale, AZ 85253
Reservations Phone: 1.800.309.8138
Room Rate: US$165/night Single/Double
Special Travel Rates
America West & United Airlines are the official airlines for the 2005 THIA Conference. Contact America West toll free at 1.800.548.7575 or www.americawest.com. Click ‘Air Reservations’ and use America West’s eCertificate AP9877T. Contact United at 1.800.241.6522 or www.united.ca and use eCertificate 531CB to take advantage of special discounted Airfares of 10% for bookings prior to January 23, 2005 otherwise 5% discount.
Hee Haw Hoedown
You and your guest(s) are invited to attend our Hee Haw Hoedown and western cookout on Thursday, March 31, 2005.
PLEASE RETURN THE REGISTRATION FORM &
PAYMENT NO LATER THAN March 1, 2005 TO:
Travel Health Insurance Association (THIA)
c/o Shari Gottschalk
95 St. Clair Avenue West, 12th Floor
Toronto, Ontario M4V 1N6
Or print from THIA’s website: www.thiaonline.com and fax to 416.205.4676
REGISTRATION REFUNDS
The following cancellation penalties apply:
100% refund until March 4, 2005, less $25 admin. fee
50% refund from March 5 – March 18, 2005
No refund available after March 18, 2005
CONFERENCE REGISTRATION FORM
Please print clearly. For individuals from the same organization, please copy and complete separate registration forms.
Name
______
Title
______
Organization
______
Street Address / Suite
______
City Prov./State Postal Code/Zip
______
Telephone Fax
______
E-mail Address
Delegate registration fees include educational sessions, Networking Breakfasts, refreshment breaks, Kick-Off Cocktail Reception and the Hee Haw Hoedown. Guest fees include Kick-Off Cocktails and/or Hee Haw Hoedown. Guests must accompany a Registered Delegate.
DELEGATE REGISTRATION FEES per person
EARLY BIRD RATES for MEMBERS ONLY
Available until January 15, 2005
THIA Member - CAD$580 / US$505 $______
After Jan. 15/05 CAD$620 / US$535 $______
Non-Member - CAD$750 / US$650 $______
GUEST FEES per person
Kick-Off Cocktails & Hee Haw Hoedown
CAD$160 / US$140 X ____ # of guests = $______
TOTAL DELEGATE & GUEST FEES $______
PLEASE INDICATE METHOD OF PAYMENT.
CHEQUES SHOULD BE MADE PAYABLE TO ‘THIA’
Credit Card charges will based on CAD$ Fees and for US cardholders, the rate of exchange will be determined at the time of processing. Please note, your credit card statement transaction will indicated “Travel Insurance”.
o VISA o MASTERCARD o CHEQUE