Pro Team Performance Review

Pro Team Performance Review

Pro-Team Member: ______

Position: ______

Date: ______

Scoring: 1- Below Expectations

2- Meets Expectations

3- Above Expectations

Below are the categories that I feel are most important to evaluating your performance over the past year. These are discussion points and not all detail will be documented below.

1. Role Model: Lives the Panera Cultural Values and understands and models our Concept Essence embracing Panera Warmth. Builds trust with internal and external customers, associates, operations management teams and support center associates and is respected for knowledge and credibility. Speaks truth in all situations, showing courage and integrity. Actively seeks ways to add value to the role
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2. Coach: Constantly developing Panera associates throughout their journey. Communicates a real appreciation of people and a commitment to being a part of their development. Is relied upon for guidance and growth. Offers feedback to encourage the success of others and offers candid and direct feedback when needed.

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3. Teacher: Implements and trains the effective use of all company tools & systems for positive business results. Is a connection between great people practices and organizational achievements. Presents instruction in an engaging, coherent, well-organized sequence, asking questions to validate understanding. Communication is energetic, motivational and influential to ensure that training is effective and permanent

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4. Constant Learner: Always learning and growing actively. Seeks internal and external resources, knowledge and self-awareness with the commitment to improve personal performance in ways that can enhance the success of the bakery-cafes

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5. Communicator: Clearly articulates goals, guidelines and expectations in an open and authentic way and is able to assess whether communication has been understood sufficiently to set priorities. Communicates in a way that is clear, convincing, articulate and well organized. Proactively solicits feedback from customers to provide a constant source of improvement.

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Comments:

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I have read and discussed this review with my supervisor and understand its contents: