PREVENTION RESOURCE AND REFERRAL SERVICES

LOCAL COMMUNITY AGENICES TEMPLATE and

NATIONAL ORGANIZATION RESOURCES

Prevention Resources and Referral Services
PRRS Services
Local Community and National Agencies List
1/6/2012
This document is available on the FRCNCA.org PRRS members-only website. For additional information, please contact PRRS Director, Susan Roddy at or 415-282-7494 ext. 107
Program: / Access for Infants and Mothers (AIM) (
Primary Contact: / Method of referral:
Address: / Service & supports for families / AIM provides health coverage for pregnant women and their children. Eligibility rules apply.
Local Phone #: / Notes:
Email: / State Phone #: / 800-433-2611
888-889-9238 Fax
Program: / Advocacy Organizations
Primary Contact: / Method of referral:
Address: / Service & supports for families
Local Phone #: / Notes:
Email: / State Phone #:
Program: / American Academy of Pediatrics(AAP) (
Primary Contact: / Method of referral:
Address: / Service & supports for families / The AAP Parenting Corner offers a range of parenting information at .
Local Phone #: / Notes: / There are four chapters of the AAP in California.
California Chapter 1, San Rafael
415-479-9200
aapbev@sbcglobal
California Chapter 2, Lakewood
888-838-1987

California Chapter 3, San Diego
619-281-AAP3 (2273)

California Chapter 4, Irvine
949-752-2787

Email: / State Phone #: / See statewide chapter contact information above.
Program: / California Children Services(CCS) (
Primary Contact: / Method of referral:
Address: / Service & supports for families / CCS is California's Title V program for children with special health care needs. CCS arranges, directs and pays for medical care, equipment and rehabilitation for CCS eligibleconditions. Eligibility rules apply.
Local Phone #: / Notes:
Email: / State Phone #: / 916-327-1400
Program: / CaliforniaKids (
Primary Contact: / Method of referral:
Address: / Service & supports for families / CaliforniaKids provides outpatient dental, eye care, prescriptions and mental health services for uninsured children ages 2-18. Eligibility rules apply.
Local Phone #: / Notes:
Email: / State Phone #: / 818-755-9700
818-755-9443 Fax
Program: / CalFresh (Formerly known as Food Stamps) (
Primary Contact: / Method of referral:
Address: / Service & supports for families / TheCalFresh Program helps to improve the health and well-being of qualified households and individuals by providing them a means to meet their nutritional needs. The program issues monthly electronic benefits that can be used to buy most foods at many markets and food stores.
Local Phone #: / Notes:
Email: / State Phone #: / 916-654-1896
Program: / CalWorks(TANF) - Temporary Assistance for Needy Families (
Primary Contact: / Method of referral:
Address: / Service & supports for families / CalWorks is the name of California’s federal welfare program; Temporary Assistance for Needy Families (TANF), which offers cash assistance to families. Eligibility rules apply.
Local Phone #: / Notes:
Email: / State Phone #: / 916-657-2128
Program: / Child Care Resource & Referral Agency
(
Primary Contact: / Method of referral:
Address: / Service & supports for families / Child Care Resource and Referral Agencies provide free information on choosing child care, referrals to child care centers and family child care homes and information on how to pay for child care.
Local Phone #: / Notes:
Email: / State Phone #: / 800-KIDS-793
800-543-7793
Program: / Child Health & Disability Prevention (CHDP) (
Primary Contact: / Method of referral:
Address: / Service & supports for families / CHDP is a preventative health program that provides early no-cost health care and information to children and youth. Eligibility rules apply.
Local Phone #: / Notes:
Email: / State Phone #: / 800-993-2437
Program: / County Health Care Services Department State Department of Health Services
(
Primary Contact: / Method of referral:
Address: / Service & supports for families
Local Phone #: / Notes:
Email: / State Phone #: / 916-445-4171
TDD MCI: 800-735-2929
TDD Sprint: 800-877-5378
Program: / County Mental Health Department State Department of Mental Health
(
Primary Contact: / Method of referral:
Address: / Service & supports for families
Local Phone #: / Notes:
Email: / State Phone #: / 800- 896-4042
916-654-3890
TTY:800- 896-2512
FAX: 916- 654-3198
Program: / County Social Services Department State Department of Social Services
(
Primary Contact: / Method of referral:
Address: / Service & supports for families
Local Phone #: / Notes:
Email: / State Phone #: / 800-952-8349
916-651-8848
Program: / Dad’s Support Group*
Primary Contact: / Method of referral:
Address: / Service & supports for families
Local Phone #: / Notes: / *Please see national contact information under National Information Resources at the end of this document.
Email: / State Phone #: / N/A
Program: / Department of Developmental Services (DDS) (
Primary Contact: / Method of referral:
Address: / Service & supports for families / DDS provides services and supports to persons with developmental disabilities through 21 Regional Centers throughout California. DDS also funds the Early Start Family Resource Centers and other programs serving families and children, with/or at-risk of, disabilities.
Local Phone #: / Notes:
Email: / State Phone #: / 916-654-1690
TTY: 916-654-2034
Program: / Department of Education, Special Education Division (
Primary Contact: / Method of referral:
Address: / Service & supports for families / The Special Education Division of California's Department of Education, provides leadership assistance to all public and private agencies that offer educational services to individuals, birth through 21, with exceptional needs.
Local Phone #: / Notes:
Email: / State Phone #: / 916-319-0800
Program: / Department of Health Care Services (
Primary Contact: / Method of referral:
Address: / Service & supports for families / The Department of Health Care Services oversees medical service programs in California, including California Children Services (CCS), Medi-Cal, CHDP and other programs.
Local Phone #: / Notes:
Email: / State Phone #: / 916-445-4171
TDD MCI: 800-735-2929
TDD Sprint: 800-877-5378
Program: / Department of Insurance (
Primary Contact: / Method of referral:
Address: / Service & supports for families / The Consumer Services Division of the Department of Insurance can provide information and help investigate complaints regarding health insurance plans that are issued by insurance companies. Grievances against health plans not issued by insurance companies (such as managed care health plans) are handled through the Department of Managed Health Care.
Local Phone #: / Notes:
Email: / State Phone #: / 800-927-HELP (4357)
TDD: 800-482-4833
Program: / Department of Managed Health Care (DMHC) (
Primary Contact: / Method of referral:
Address: / Service & supports for families / The DMHC is responsible for helping California consumers resolve problems with their HMOs and ensures a better, more solvent and stable managed health care system. The DMHC HMO Help Center assists consumers with health care issues and ensures that managed health care consumers receive the medical care and services to which they are entitled.
Local Phone #: / Notes:
Email: / State Phone #: / 888-HMO-2219
TDD: 877-688-9891
FAX: 916-255-5241
Program: / Department of Social Services Fair Hearing Division (for Medi-Cal Grievances)
(
Primary Contact: / Method of referral:
Address: / Service & supports for families / Provides information about fair hearings and procedures for requesting a State Fair Hearing for a Medi-Cal grievance.
Local Phone #: / Notes:
Email: / State Phone #: / 800-952-5253
TDD: 800-952-8349
FAX: 916-229-4110
Program: / Developmental Disabilities Area Board (
Primary Contact: / Method of referral:
Address: / Service & supports for families / Area Boards were established regionally throughout California to monitor and review the service delivery system for persons with developmental disabilities. There are 13 in California.
Local Phone #: / Notes: / Office of the California State Council on Developmental Disabilities
1507 21st Street, Suite 210
Sacramento, California 95811
866-802-0514
916-322-8481
email:
You can determine which Area Board serves your location by visiting the website or by contacting your local regional center.
Email: / State Phone #:
Program: / Disability Rights California(DRC) (
Primary Contact: / Method of referral:
Address: / Service & supports for families / DRC is the agency appointed under federal law to protect the civil, legal and service rights of Californians with disabilities.
Local Phone #: / Notes: / 1831 K Street
Sacramento, CA 95811-4114
Email:
Email: / State Phone #: /

800-776-5746

916-504-5800

TTY: 800-719-5798

FAX: 916-504-5802
Program: / Early Head Start (EHS Locater:
Primary Contact: / Method of referral:
Address: / Service & supports for families / Early Head Start is a child development program for low-income families.
Local Phone #: / Notes:
Email: / State Phone #: / 916-323-9727 or 916-458-0965
Program: / Early Start Family Resource Centers (
Primary Contact: / Method of referral:
Address: / Service & supports for families / Early Start Family Resource Centers provideinformation, resources, referrals, education and support for families of infants and toddlers from birth to 36 months of age, who are at-risk of, or have developmental disabilities.
Local Phone #: / Notes:
Email: / State Phone #: / Family Resource Centers Network of California
PO Box 5194
Fair Oaks, CA 95628
916-962-0832
Program: / Family Empowerment Centers (
Primary Contact: / Method of referral:
Address: / Service & supports for families / Family Empowerment Centers (FECs) provide family education, support, empowerment, advocacy, and parent-professional collaborative activities to families of children with disabilities ages 3-22 years old.
Local Phone #: / Notes:
Email: / State Phone #: / California Association of Family Empowerment Centers
1331 Garden Highway
Sacramento, CA 95833
916-993-7780
Program: / Family Voices of California (FVCA) (
Primary Contact: / Method of referral:
Address: / Service & supports for families / FVCA assists parent centers in building partnerships between professionals and families to provide families with the information and support they need to advocate for improved public and private health care policies and make informed decisions about the health care of their children.
Local Phone #: / Notes: / *Please see national contact information under National Information Resources at the end of this document.
Email: / State Phone #: / ℅ Support For Families of Children with Disabilities
1663 Mission Street, Suite 700
San Francisco, CA. 94103
415-282-7494

Program: / Genetically Handicapped Persons Program (GHPP) (
Primary Contact: / Method of referral:
Address: / Service & supports for families / GHPP arranges and pays for medical care and rehabilitation for eligible children and adults afflicted with qualifying inherited conditions. Eligibility rules apply.
Local Phone #: / Notes:
Email: / State Phone #: / 800-639-0597
916-327-0470
916-327-1112Fax
Program: / Family Resource Centers (Not ESFRCs) (
Primary Contact: / Method of referral:
Address: / Service & supports for families
Local Phone #: / Notes: / Many communities have family resource center organizations, not affiliated with the Early Start program that can provide information and referrals for issues that relate to children with disabilities. A searchable Directory of Family Strengthening Organizationsmay be found at .
Email: / State Phone #: / N/A
Program: / Head Start (Head Start Locator:
Primary Contact: / Method of referral:
Address: / Service & supports for families / California Head Start promotes school readiness for children ages three to five from low-income families by offering educational, nutritional, health, social and other services.
Local Phone #: / Notes:
Email: / State Phone #: / 916-323-9727 or 916-458-0965
Program: / Healthy Families (
Primary Contact: / Method of referral:
Address: / Service & supports for families / Healthy Families is the State of California's Child Health Insurance Plan. Providing health insurance for low-income children in families with incomes too high to qualify for Medi-Cal. Eligibility rules apply.
Local Phone #: / Notes: / Phone menu is available in 11 languages.
Send questions via email to:
Email: / State Phone #: / 800-880-5305 (if child is not enrolled)
866-848-9166 (if child is enrolled)
Program: / Infant Development Programs
Primary Contact: / Method of referral:
Address: / Service & supports for families / Infant development programs serve families of children birth to 36 months.
Local Phone #: / Notes:
Email: / State Phone #: / N/A
Program: / Kaiser Permanente Child Health Plan (
Primary Contact: / Method of referral:
Address: / Service & supports for families / Kaiser Permanente's Child Health Plan provides health coverage to uninsured children under 19 years of age, who are not eligible for other public or private health plan programs. Eligibility rules apply.
Local Phone #: / Notes:
Email: / State Phone #: / 800-464-4000
TTY: 800-777-1370
Program: / La Leche League (LLL) (
Primary Contact: / Method of referral:
Address: / Service & supports for families / LLL's goal is to promote a better understanding of breastfeeding as an important element in the healthy development of bothinfant and mother through mother-to-mother support, encouragement, information and education.
Local Phone #: / Notes:
Email: / State Phone #: / N/A
Program: / Medi-Calfor Children (
Primary Contact: / Method of referral:
Address: / Service & supports for families / Medi-Cal is California’s public program that pays for health and long-term care services for low-income Californians, as well as those with very high medical expenses. Medi-Cal offers two types of coverage: Fee for Service and Managed Care. Eligibility rules apply.
Local Phone #: / Notes:
Email: / State Phone #: / 800-541-5555 – Beneficiary line
888-747-1222 – Information line with menu in 11 languages. Callers may request applications or apply for Medi-Cal over the phone.
Program: / Medi-Cal Waivers (
Primary Contact: / Method of referral:
Address: / Service & supports for families / Medi-Cal waivers allow some children with special needs to qualify for Medi-Cal benefits, even though their parents are over the normal qualifying income limits. Waivers are administered by the Department of Developmental Services (DDS) or by the In-Home Operations Division of Medi-Cal. Eligibility rules apply.
Local Phone #: / Notes:
Email: / State Phone #: / Home & Community Based Services Waivers
916-552-9105 (HCBS - Northern California), or
213-897-6774 (HCBS - LA Area)
Department of Developmental Services
916-654-1690
Program: / Migrant Education
Primary Contact: / Method of referral:
Address: / Service & supports for families
Local Phone #: / Notes:
Email: / State Phone #:
Program: / Mommy and Me Program
Primary Contact: / Method of referral:
Address: / Service & supports for families
Local Phone #: / Notes:
Email: / State Phone #:
Program: / Mom’s Support Group
Primary Contact: / Method of referral:
Address: / Service & supports for families
Local Phone #: / Notes:
Email: / State Phone #:
Program: / Mothers of Twins/Mothers of Multiples Clubs Northern CA: (
Southern CA: (
Primary Contact: / Method of referral:
Address: / Service & supports for families / Mothers of multiples clubs typically offer peer to peer support, informational meetings and often have clothing and equipment sales. Local programs vary.
Local Phone #: / Notes:
Email: / State Phone #: / N/A
Program: / Neonatal Follow-Up Clinic
Primary Contact: / Method of referral:
Address: / Service & supports for families
Local Phone #: / Notes:
Email: / State Phone #:
Program: / Parent Centers (
Primary Contact: / Method of referral:
Address: / Service & supports for families / Parent Centers, including Parent Training and Information Centers (PTIs) and Community Parent Resource Centers (CPRCs) aredesignated by IDEA and funded through the U.S. Department of Education. Committed to improving results for children with disabilities ages 0-26 years of age. Parent Centers provide information, high quality resources, materials and training on issues that impact the child and family.
In California, the statewidecontact for Regional Parent Technical Assistance Centers (Region 6 nationally), is Matrix Parent Network and Resource Center in Novato, California.
Local Phone #: / Notes:
Email: / State Phone #: / Matrix Parent Network and Resource Center
94 Galli Drive, Suite C
Novato, CA 94949
415-884-3535
415-884-3555 Fax
Email:
Program: / Park and Recreation Department
Primary Contact: / Method of referral:
Address: / Service & supports for families / Local options will vary and may include holiday activities, parent/child recreational classes, parenting classes and more.
Local Phone #: / Notes:
Email: / State Phone #: / N/A
Program: / Public Library (
Primary Contact: / Method of referral:
Address: / Service & supports for families / Local options will vary and may include story hours and other activities for children and their parents.
Local Phone #: / Notes:
Email: / State Phone #: / N/A
Program: / Regional Center (
Primary Contact: / Method of referral:
Address: / Service & supports for families / Regional Centers provide no-cost diagnosis and assessment of eligibility for services, and help plan, coordinate, access and monitor the services and supports needed due to a developmental disability.
Local Phone #: / Notes:
Email: / State Phone #: / 916-653-0779
Program: / School District / SELPA (
Primary Contact: / Method of referral:
Address: / Service & supports for families / SELPA's facilitate high quality educational programs and services for students with special needs, as well as training for parents and educators.
Local Phone #: / Notes:
Email: / State Phone #: / N/A
Program: / Supplemental Security Income (SSI) (
Primary Contact: / Method of referral:
Address: / Service & supports for families / SSI is a federal program that provides monthly cash stipends and access to Medi-Cal for children with specific disabilities and /or chronic illnesses. Eligibility rules apply.
Local Phone #: / Notes:
Email: / State Phone #: / 800-772-1213
TTY: 800-325-0778
Program: / Support Groups
Primary Contact: / Method of referral:
Address: / Service & supports for families / Support group services vary widely, but many offer peer to peer support which may include, but are not limited to: matching of particular needs/interests, general and topical meetings, educational events and/or trainings.
Local Phone #: / Notes:
Email: / State Phone #: / N/A
Program: / Toy Lending Library
Primary Contact: / Method of referral:
Address: / Service & supports for families
Local Phone #: / Notes: / Please refer toPRRS Developmental Materials List for listings of developmentally appropriate toys and other related websites for resources.
Email: / State Phone #: / N/A
Program: / Women, Infants & Children (WIC) (
Primary Contact: / Method of referral:
Address: / Service & supports for families / WIC provides coupons for food, nutrition, education and referrals to other services for some women and children. Eligibility rules apply.
Local Phone #: / Notes:
Email: / State Phone #: / 888-942-9675
Program: / YMCA (
Primary Contact: / Method of referral:
Address: / Service & supports for families / Local programs may vary and may include childcare, classes, youth sports, health and wellness programs.
Local Phone #: / Notes:
Email: / State Phone #: / N/A
Program: / YWCA (
Primary Contact: / Method of referral:
Address: / Service & supports for families / Local programs may vary and may include parenting classes, childcare and mental health programs.
Local Phone #: / Notes:
Email: / State Phone #: / N/A

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