Post Title: Human Resources Officer

JOB & PERSON SPECIFICATION

Post Title: Human Resources Officer

Department: Human Resources

Position Type: Full time, Permanent

Location: Hawley Mill, Canary Wharf

Reports to: Human Resources Manager

Date: December 2017

Profile

An experienced HR Officer/Advisor who has worked in a large commercial organisation. You will have experience working across the employee lifecycle and be confident advising staff and managers on a range of complex HR cases and employee development.

You will join a company providing cutting-edge audio-visual solutions for major brands in many international territories. We have a customer-centric ethos and an open, engaging and questioning culture. You will find a company of creative, technical and very smart people who are passionate about what they do and developing others.

Main Purpose of Position

To support the Human Resources Manager in all aspects of the HR Function.

This is a key, generalist role, within a busy HR Department. The role will provide comprehensive, effective and efficient Human Resources service throughout the Company to managers and employees under the guidance of the HR Manager.

To provide advice in a range of disciplines, for example, but not limited to, employee relations, resourcing, TUPE and current employment law.

Key Responsibilities and Duties

·  Give appropriate HR advice on key issues such as disciplinaries, grievances and employee health issues.

·  Build relationships with managers at all levels and develop a good understanding of their work so as to be able to act as a true business partner.

·  Support Managers in Disciplinary and Grievance hearings. This includes commissioning an investigation, where appropriate, guiding and advising the Manager during the hearing, taking appropriate notes and confirming the outcome.

·  Support and coach Managers in dealing with employee absenteeism.

·  Ensure that Managers are aware of Electrosonic policies and procedures

·  Make recommendations for improvement in processes and practices

·  Assist Managers and staff in identifying development opportunities; planning and sometimes delivering training – including inductions for new staff

·  Assist the HR Manager in formulating a Strategic Training and Development Plan, implementing those training needs as required

·  Liaise with managers over recruitment requirements, advising on recruitment process/policy; assist managers with the creation and amendment of Job Descriptions, prepare job adverts, shortlisting and interviewing of candidates.

·  Administration of TUPE transfers

·  Develop and implement policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management

·  Advise and train managers and staff on the appraisal process.

·  Administering payroll and maintaining employee records; advise on pay and other remuneration issues, including promotion and benefits.

·  Carry out regular visits to staff, based on high profile client sites in London and across the UK.

·  Supporting and liaising with both the staff and clients as required.

·  All other administrative tasks to be undertaken as and when needed including maintaining accurate employee records.

·  To ensure mandatory compliance with information security policies, standards and procedures.

What Experience, Skills and Attributes you will need to be successful?

·  Full or Part CIPD qualified or qualified by at least 5 years’ experience in an HR Officer/Advisor role within a large, commercial organisation (100+ staff)

·  Excellent telephone manner

·  Excellent attention to detail

·  Accurate, flexible, and able to multi-task

·  Works well under pressure, self-motivated

·  Experience of working as part of a cross-functional team

·  Excellent oral and written communication skills with staff and customers at all levels

·  Must be a team player, able to communicate effectively and work collaboratively with the HR team

·  Ability to build and maintain effective working relationships with colleagues and clients at all levels within the business

·  Ability to work pro-actively taking ownership of tasks from start to finish.

·  Commercial experience is required, as this role will involve liaison with a high-profile client base and staff on client sites.

·  Able to understand a customer’s commercial and business objectives in order to meet their needs

·  Good level of computer literacy, including Microsoft Word, Excel and Outlook

Company Description:

Electrosonic is a worldwide audio-visual company with extensive experience in designing, project managing, engineering and supporting AV systems and products. Founded in 1964, the company has always been among the first to apply new technology to create tailored, state-of-the-art solutions that meet the challenges of the professional AV market. With over 50 years of experience working on complex projects, both large and small and in multiple geographic territories, Electrosonic has developed a reputation that is unsurpassed in the industry. Many of Electrosonic's projects have been recognised with key industry and sector awards. Electrosonic aims to develop lasting relationships by working in partnership with our customers and suppliers and all others involved in the project.