Position: Part Time Youth Support Worker

Tenure: 9 months - fixed term contract

Reports to: Team Leader

Located: Footscray

Date: March, 2014

Organisational Environment

Iramoo Youth Refuge is a community-based organisation supporting homeless young people in Melbourne’s western suburbs.

Iramoo provides short-term crisis supported accommodation for young people (16-25 years). Supporting up to nine young people experiencing homelessness, Iramoo offers a safe and secure environment. Iramoo has a long and dynamic history as a prominent youth service provider, offering confidential support, referral and access to a range of innovative in-house and offsite programs associated with securing stable, sustainable and long-term housing.

Position Objectives

·  Develop, maintain and review a quality goal orientated case management approach and client record system.

·  Engage young people with the strategies of their case plan and review the progress of each client against their case plan.

·  To be able to respond to young people with complex needs.

·  Network with other service providers to assist young people to access appropriate services.

·  Attend regular staff meetings and supervision.

·  Attend youth forums and meetings as directed by management.

·  Provided accurate and comprehensive data within appropriate timeframes.

·  All administration (intake/exit procedures, case notes and handover) requirements are completed appropriately and in a timely manner.

·  Client service standards are met both internally and externally.

·  Contribute to and deliver individual and group living skills programs that meet the changing needs and interests of clients.

·  Demonstrated ability to show empathy and understanding of the issues surrounding homelessness, in particular the issues applicable to youth.

·  Contribute to the ongoing development of service accreditation.

·  Provide outreach case management to previous clients of Iramoo and clients residing in transitional housing.

·  Other duties as requested.

Key Selection Criteria

·  Tertiary qualifications in youth work, social work, welfare studies or related field and demonstrated experience in working with marginalised youth.

·  An understanding of youth services within the North West region.

·  Excellent communication skills, written and verbal.

·  Strong time management skills.

·  Ability to prioritise tasks and manage time effectively

·  Team player, flexible with a positive attitude

Desirable:

·  Understanding of the Specialist Homelessness Information Platform (SHIP)

Conditions

·  Applicants must have a current Victorian Drivers License

·  Applicants must have a current Working with Children Check

·  Employment is subject to a satisfactory police check

Terms of Employment

Salary: SCHADS (Social, Community, Home Care and Disability Services) Award

Level and pay point dependent on qualifications and experience.

Hours: 2 week roster incorporating shift, weekend and sleepover work. At present (subject to change) the shifts are:

·  Every Wednesday, start time 3:30pm – finish time Thursday 9:30am, incorporating a sleepover.

·  Friday (alternating) – one week a day shift starting at 9:00am, finishing at 6:00pm, the alternating week a sleepover shift starting at 3:30pm and finishing on Saturday at 10:00am, incorporating a sleepover.

Application Process

Applications can be forwarded to:

The Manager

Iramoo Youth Refuge

PO BOX 21

FOOTSCRAY VIC 3011

Email:

Fax: (03) 9687 0534

For further information regarding the available position, call (03) 9687 0733.

Doc Name / Youth Support Worker PD / Version Number / 05
Issue Date / March, 2014 / Next Review / March, 2015 / Page 2