Technical Services – CSOF5

Role summary for potential applicants

Advertised Job Title: / Business Analyst
Reference Number: / 19763
Classification: / CSOF5
Salary Range: / AU $92K - to AU $100K pa plus up to 15.4% superannuation
Location: / Yarralumla ACT or Clayton VIC
Tenure: / Indefinite
Relocation assistance: / Will be provided to the successful candidate if required.
Applications are open to: / Australian Citizens Only
 
Functional Area: / Technical Services
% Client Focus - Internal: / 100%
% Client Focus - External: / 0%
Reports to the: / Executive Manager - Applications
Number of Direct Reports: / 0
Role Overview:
The Applications Group within CSIRO IM&T develops software solutions that support CSIRO’s science and business functions. The team supports in excess of 100 products; ranging from in-house developed to custom configured and the hosting of “off the shelf” products. The team operates using agile practices and has a policy of continuous review and improvements. Our environment encourages innovation and provides the technology and autonomy to get on with delivery.
As a self-starter you can excite clients with the potential of our collaboration products and then guide them through adoption. You enjoy taking ownership of end to end delivery and value working solutions over documents that describe them!
The Business Analyst is responsible for end-to-end solution delivery including client engagement, solution development, end-user education and service promotion. They understand the technical capabilities of our workflow platforms and apply these capabilities to solve line of business or research opportunities and problems.
The role of Technical Staff in CSIRO is to provide support for scientific research in a diverse range of laboratory and field situations across a range of different research projects. This support consists of the application of accepted technical practices and the development of new practices. The work is usually carried out as a member of a centralised service. At senior levels staff may be involved in management of a facility or service and negotiations with external clients/industry.
Security Clearance:
This is a security assessed position and successful applicants will be required to obtain and maintain a security clearance.
To obtain an Australian Government security clearance you must be an Australian Citizen. Applicants seeking sponsorship or who only hold residency status will not be considered.
Duties and Key Result Areas:
·  Liaise with CSIRO business units to identify opportunities for the application of modern business workflow solutions
·  Conceive and deliver solutions that may encompass components from different enterprise applications i.e. Dynamics, SharePoint, JIRA, Confluence, SAP & TRIM
·  Coordinate end to end solution development involving other team members, internal and external stakeholders
·  Work with other team members, internal and external stakeholders to develop, implement, promote and support end to end solution development.
·  Develop information management frameworks that underpin solution development
·  Contribute to the development of various learning material including wiki’s, video and eLearning in support of enterprise collaboration platforms and solutions
·  Promote the use of CSIRO workflow platforms across various communication channels
·  Prepare necessary reports to keep product development and achievements visible
·  Contribute to the continuous improvement of service delivery
·  Communicate effectively and respectfully with all staff, clients and suppliers in the interests of good business practice, collaboration and enhancement of CSIRO’s reputation.
·  Work collaboratively with colleagues within your team, the business unit and across CSIRO, to reach objectives.
·  Choose appropriate management strategies and communication styles to maintain high levels of motivation and productivity, giving feedback for development purposes and providing support for improvement.
·  Adapt and/or develop original techniques/procedures/equipment/ concepts/ideas in support of existing and further research.
·  Adhere to the spirit and practice of CSIRO’s Values, Health, Safety and Environment plans and policies, Diversity initiatives and Zero Harm goals.
·  Other duties as directed.
Selection Criteria:
Under CSIRO policy only those who meet all essential criteria can be appointed
Pre-Requisites:
1.  Education/Qualifications: An Assoc Diploma, Diploma, Degree in Computer Science and/or equivalent experience.
2.  Communication: Excellent communication skills, both written and oral, including the ability to anticipate the interests and knowledge level of an audience and present information and feedback accordingly.
3.  Behaviours: A history of professional and respectful behaviours and attitudes in a collaborative environment.
4.  Adaptability: The ability to effectively manage a number of competing priorities simultaneously, and carry out non-routine tasks under limited direction from Senior Technical/Research staff.
5.  Problem Solving: Proven ability to investigate underlying issues of complex and ill-defined problems and develop appropriate responses by adapting/creating and testing alternative solutions.
Essential Criteria:
1.  Demonstrated ability to harness business analysis tools and techniques
2.  Demonstrated experience in the development and support of software solutions developed on enterprise workflow platforms.
3.  Experienced in the development of solutions in an Agile environment
4.  Demonstrated knowledge, understanding and commitment to principles of Workplace Diversity; Equal Employment Opportunity; Occupational Health, Safety and Environment; and Employee Participation.
Desirable Criteria:
1.  Business experience in one or more of the following platforms:
·  SharePoint
·  Microsoft Dynamics
·  Intellidox Infiniti
CSIRO is a values based organisation. You will need to demonstrate behaviours aligned to our values of:
§  Integrity of Excellent Science
§  Trust & Respect
§  Creative Spirit
§  Delivering on Commitments
§  Health, Safety & Sustainability
Other special requirements:
This is a security assessed position and successful applicants will be required to obtain and maintain a security clearance.
Other Information:
How to Apply
Please apply for this position online at www.csiro.au/careers. You may be asked to provide additional information (online) relevant to the selection criteria. If so, then responding will enhance your application so please take the time to provide relevant succinct answers. Applicants who do not provide the information when requested may not be considered.
If you experience difficulties applying online call 1300 301 509 and someone will be able to assist you. Outside business hours please email: .
Referees: If you do not already have the names and contact details of two previous supervisors or academic/ professional referees included in your resume/CV please add these before uploading your CV.
Contact: If after reading the selection documentation you require further information please contact:
Mr Norman Spurr: or phone: +61 412 575 586
Please do not email your application directly to Mr Spurr. Applications received via this method will not be considered.
About CSIRO
Australia is founding its future on science and innovation. Its national science agency, the Commonwealth Scientific and Industrial Research Organisation (CSIRO) is a powerhouse of ideas, technologies and skills for building prosperity, growth, health and sustainability. It serves governments, industries, business and communities across the nation.
Find out more! www.csiro.au.
CSIRO Information Management and Technology (IM&T) is committed to introducing and maintaining up-to-date, quality information services in support of CSIRO’s strategic objectives. Ongoing business engagement maintains strong connections between IM&T and CSIRO’s research areas so that our services are closely aligned with CSIRO’s strategic objectives, and forms the basis for IMTs annual Operational Plans.