Position Description - Stepping Into Program

Position Title

NSW Department of Family and Community Services – Ministerial and Communication Services Intern

Location

320 Liverpool Rd Ashfield 2131

Position Duration

175 hours, or 5 weeks

Position Overview

The Digital and Design Communication team provides specialist digital communication services within the Ministerial & Communication Services directorate of Corporate Services Division.

This team is responsible for the creation and maintenance of the Department's web presence, and intranet. The Digital Communication offer the following services:

·  project management and supervision of online projects undertaken by FACS

·  redevelopment of FACS websites (Subject to resource availability and project scoping) - including visual mock-ups, prototyping, front-end development, testing and deployment. We can provide guidance on whether the proposed redevelopment is appropriate and supervise any outsourced projects.

·  development of secure online forms

·  web and intranet content changes and uploads, including page layout, coordination of large-scale updates, use of multimedia and advice on web best practice including accessibility

·  publication, monitoring and strategic advice in relation to social media

·  Web and social media analytics/reporting

Key Tasks

Increasingly the information access is going Digital and warrants specialist skills to be part of this world. Spending time with this team will allow the Intern to (based on the area of interest):

·  Gain knowledge of activities involved in managing digital presence – specifically website and Intranet

·  Learning basics of content management system used for publishing digital content

·  Publishing digital content to websites and Intranet under guidance

·  Understanding digital accessibility and engage in tasks related to building accessible digital assets under guidance

·  Testing activities related to implementation of digital assets

·  Communicating with the stakeholders regarding digital publishing requirements

·  Acquire customer service skills

·  Team related activities that celebrate achievements and togetherness

Ideal Degree/Discipline

Web design, web management, digital publishing.

Candidates interested in learning about Digital and Digital Accessibility are encouraged to apply.

Eligibility Requirements

·  Currently studying in penultimate year of a relevant undergraduate or post-graduate degree with an Australian university (due to graduate in 2018)

·  Australian citizenship

·  May be subject to reference checks, criminal history clearance and working with children check