Port Operations (Passenger Operations)
Level 2
Awarded by The Scottish Qualifications Authority
Accredited from 26 July 2006to 31 July 2011
Group award number: G8AC 22
Standards
This SVQ is based on standards developed by British Ports Industry Training. British Ports Industry Training represents a wide variety of people working in a broad range of occupations with the ports, terminals and stevedoring companies
For further information, please contact the SQA web site.
Structure of the SVQ
The way the SVQ is made up is shown below. The unit title appears in bold and the elements that make up each unit are listed under the unit title.
Mandatory units
Candidates must complete all of these units:
F0DC 04
Take Action To Reduce Risks To Health And Safety Within A Port Environment
1Take action to reduce risks to health and safety within a port environment
F0C5 04
Maintain Security In Ports
1Maintain security in ports
Optional units
Candidates must also complete seven of the following units, in addition to the mandatory units:
Group A (Health, safety and the environment) (at least two units from this group but no more than three)
F0DW 04
Work Safely With Dangerous Cargo
1Work safely with dangerous cargo
F0DT 04
Work Safely Near Water
1Work safely near water
F0DB 04
Survive In The Water
1Survive in the water
F0DV 04
Work Safely When Alone
1Work safely when alone
F0DN 04
Work Safely At Heights
1Work safely at heights
F0DP 04
Work Safely In Confined Spaces
1Work safely in confined spaces
F0DL 04
Undertake Safety Inspections
1Undertake safety inspections
F0D8 04
Respond To Shore-based Emergency Situations
1Respond to shore-based emergency situations
F0D5 04
Respond To A Pollution Incident
1Respond to a pollution incident
F0AR 04
Administer First Aid
1Administer first aid
F0D7 04
Respond To Emergency Situations Aboard Vessels
1Respond to emergency situations aboard vessels
F0C1 04
Maintain Environmental Good Practice Within Ports
1Maintain environmental good practice within ports
Group B (Managing yourself and your working relationships) (at least one unit from the following group but no more than two)
D3XB 04
Give Customers A Positive Impression Of Yourself And Your Organisation
1Give customers a positive impression of yourself and your organisation
DR4A 04
Develop Productive Working Relationships With Colleagues
1Develop productive working relationships with colleagues
F0BW 04
Liaise And Develop Professional Working Relationships With Third Parties
1Liaise and develop professional working relationships with third parties
DR64 04
Manage Your Own Resources
1Manage your own resources
Group C (Port-specific activities) (at least two units from this group but no more than four)
F0CV 04
Position Access Equipment On Vessels
1Position access equipments on vessels
F0B7 04
Control Vehicle Movements
1Control vehicle movements
D3XE 04
Resolve Customer Service Problems
1Resolve customer service problems
F0DG 04
Transfer Passengers To/From Small Vessels
1Transfer passengers to/from small vessels
F0CY 04
Process Travel Documents
1Process travel documents
F0CX 04
Process Baggage
1Process baggage
F0CM 04
Operate Radio Equipment
1Operate radio equipment
DJ54 04
Use IT Systems
1Use IT systems
There may be publications available to support this SVQ. For more information, please contact:
Customer Contact Centre
The Scottish Qualifications Authority
The OptimaBuilding
58 Robertson Street
GLASGOW
G2 8DQ
Tel: 0845-279-1000
Fax: 0845-213-5000
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