RAINIER PABUSTAN GABRIEL

Flat 805, Cartel 333 Building

Dubai Silicon Oasis

Contact Number: 0544034974

E-mail Address:

PERSONAL INFORMATION

Nick name: Rainier

Date of Birth: June 13, 1989

Birthplace: Quezon City, Philippines

Age: 27 years old

Citizenship: Filipino

Religion: Catholic

Height: 5’7.5”

Weight: 71 kg.

Civil Status: Single

A dynamic, hardworking and committed individual who has 4 years of experience in sales and marketing, moreover, has consistently delivered quality outputs. Target-driven and enthusiastic, willing to learn new things, and is seeking a position in your company to gain experience and knowledge in the field through the acquired concepts, theories and skills with the aim in contributing to the growth of the company.

EQUIPMENT AND SKILLS

  • knowledgeable in computer applications and software
  • Excellent written and oral communication skills in English and Tagalog
  • well-organized and can thrive under pressure
  • ability to multi-task
  • client-centered focus
  • team player mentality
  • goal driven and motivated
  • strong commitment to delivering exemplary service
  • excellent salesmanship and customer service
  • developing sales strategies and setting sales targets
  • monitoring the team’s performance and motivating them to reach targets
  • providing feedback and coaching to team members
  • compiling and analysing sales figures
  • dealing with some major customer accounts
  • collecting customer feedback and market research
  • keeping up to date with products and competitors.

EDUCATIONAL BACKGROUND

Polytechnic University of the Philippines

Sta.Mesa, Manila

Bachelor of Science in Tourism Management AY 2007-2011

UP Integrated School

Diliman, Quezon City

AY 1995 - 2006

Elementary & High School Diploma

Internship & Work Experience

Wedding Resources and Events Management Corporation

Timog Avenue, Quezon City

April 2015 – July 2016

Senior Banquet Sales Executive

  • Monitor of budgeted food sales, beverage sales and labor costs.
  • Achieve maximum profitability and over-all success by controlling costs and quality of service.
  • Participation and input towards F & B Marketing activities.
  • Completion of function delivery sheets in an accurate and timely fashion.
  • In charge of preparation of forecast and actual budget function sheets.
  • Completion of forecast and actual budget function sheets, function Summary Sheets and weekly payroll input.
  • Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service.
  • Following of proper purchasing and requisitioning procedures.
  • Maintain records for inventory, labor cost, food cost etc.
  • Attendance and participation of weekly Operations and Department Head meeting.
  • To assist in menu planning and pricing.
  • Development and maintenance of all department control procedures.
  • Development and maintenance of department manual.
  • Supervision of weekly payroll input.
  • Ensuring that services meet customer specifications.
  • Work with the Chef and Head Server to ensure all arrangements and details are dealt with.
  • Personal development and growth.
  • Discipline of Personnel when required.
  • Year 2016 Customer Service Excellence Awardee

The Sulo Riviera Hotel

Matalino Road, Dilman, Quezon City

January 2012 – January 2015

Banquet Account Manager

  • Responsible for making the function space visually appealing and presenting the menu offering for the event.
  • Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
  • Responsible for consistently implementing the service standards and operating procedures in the banquet and catering service.
  • Provide excellent customer service and ensure customer needs are met.
  • Provide unique and creative ideas to enhance meetings & group experience.
  • Resolve staff and customer concerns quickly and efficiently.
  • Co-ordinate with the all departments concerned
  • Able to work under pressure and also work in long or break shifts.
  • Scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions and manage labor for monthly expenses.
  • Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Year 2013 Most Hardworking Employee Awardee
  • Year 2014 Most Promising Employee Awardee
  • Year 2015 Employee of the Year Awardee

Service Crew

Pizza Hut Incorporated

Katipunan Branch

Katipunan Avenue, Diliman Quezon City

July 2010 – May 2011

Ticketing Officer (OJT)

South East Asian Airlines (SEAir) Ticketing Office

Shopwise Building, Timesquare Avenue

Cubao, Quezon City

March – May 2010

SEMINARS ATTENDED

GUTHRIE JENSEN MANAGEMENT TRAINING

July 10, 2015

Bella Ibarra, Quezon City

CRUISE SHIP FAMILIARIZATION TOUR

August 4, 2010

7107 Islands Cruise Ship

HUMAN FACTOR AND ERROR MANAGEMENT IN TOURISM INDUSTRY

February 28, 2010

P.U.P M. H. Del Pilar Campus, Sta. Mesa Manila

AMADEUS BASIC COURSE TRAINING

Amadeus Corporate University

Certificate of Achievement

December 2-5, 2008

36th Floor LKG Tower,6801 Ayala Avenue

Makati City

1st Annual Marketing Congress

March 12, 2008

P.U.P M. H. Del Pilar Campus, Sta. Mesa Manila

BEWARE OR BE AWARE: AN ENVIRONMENTAL INSIGHT

August 15, 2007

P.U.P M. H. Del Pilar Campus, Sta. Mesa Manila

CHARACTER REFERENCES

Mr. Gerry Ligon

General Manager

Sulo Riviera Hotel

Contact Number: +63917-570-5894

Mr. Lloyd Bonilla

Banquet Sales Manager & Food & Beverage Manager

Sulo Riviera Hotel

Contact Number: +63917-565-2661