POLICY – Member Protection Policy Part E- Reporting Forms
Policy Number xx-xxx – xxx
Document Control
Version Control
Date / Version / Details / AuthorApproval
Delegation required for approval: Chief Executive Officer
Approving officer:
Name: ______Position: ______
Signature: ______Date: ______
Purpose and Background
Toassistinconsistencyandaccuracyinfollowingproceduresandreportingontheissuescoveredby <Insert Association>’s Member ProtectionPolicy,thefollowingdocumentsaretobeused:
ATTACHMENT E1 MPIO’sRecord ofComplaint
Tobeusedby MPIO’sorotherswho receive acomplaintorallegation.
ATTACHMENT E2 Confidential RecordofFormal Complaint
TobeusedwhenaformalcomplaintisreceivedbyNetballQueenslandoraRegion/Association/Club.
ATTACHMENT E3 Confidential RecordofChild AbuseAllegation
TobeusedbyMPIO’sorotherswhoreceive complaintcomplaints/allegationsof child abuse.
ATTACHMENT E4 Record of Mediation
Tobeusedbythosewhoconductmediation.
ATTACHMENT E5 Record of Tribunal Decision
ATTACHMENT E6 IncidentReportForm
ATTACHMENT E7 Applicationto Appeal Form
Generalprinciplestobe followedwhencompletinga report ofa complaint:
- Treat all complaints seriously
- Deal with complaints promptly,sensitivelyand confidentially
- Maintain acalm attitude
- Ask theComplainant ifthey will consent to youtakingnotes
- Writethedescriptionofthecomplaint/problemusingtheComplainantsownwords(asmuchas ispossible)
- FindoutthenatureoftherelationshipbetweentheComplainantandthepersoncomplained about (forexample, coach/competitor, team members, etc)andifthere isanyrelevanthistory
- Takea note of thefactsand donotpre-judgethesituation
- Ask theComplainant whether theyfearvictimisationorotherconsequences
- Findoutwhatoutcome theComplainantwantsandiftheyneedanysupport
- Ask theComplainant howtheywanttothecomplainttobedealtwith under thePolicy
- Keep the complaint confidential and do not disclose it to another person without the Complainant’sconsentexceptifdisclosureisrequiredby law (forexample,areportto governmentauthorities) orifdisclosureisnecessaryto effectivelydealwith thecomplaint
ATTACHMENT E1: MPIO’s Record of Complaint
Nameof MPIO: / Date: / /Complainant’sName: / Over18 Under18
Role/statusinnetball: / Administrator(volunteer) Parent
Athlete/player Spectator
Coach/AssistantCoach SupportPersonnel
Employee(paid) Other
Official ……………………………….…….…….
……………………………………..……
Location/eventof alleged issue:
Factsasstatedby complainant:
Natureof complaint:
(category/basis/grounds)
Cantickmorethanone box / Harassment OR Discrimination
Sexual/Sexist SelectionDispute
Sexuality PersonalityClash
Race Bullying
Religion VerbalAbuse
Pregnancy PhysicalAbuse
Disability Victimisation
ChildAbuse
Other…………………………………………………………………………………
Feelingsexpressedby complainant:
(completing thismay helpto separateemotionalcontent fromfacts)
Whattheywantto happentofixthe issue:
Whatinformationis provided:
Whattheyaregoingto donow:
Thisrecordandanynotesmustbekeptinaconfidentialplace–donotenteritonacomputersystem. Iftheissue becomesa formalcomplaint, thisrecordis tobe sent to the MPIO/relevantpersonnelof Netball Queenslandor Region/Association(whateverlevel thecomplaint was made).
ATTACHEMENT E2:Confidential Record of Formal Complaint
Complainant’sName: / Over18 Under18 / DateFormalComplaintReceived: / /
Role/statusinnetball: / Administrator(volunteer) Parent
Athlete/player Spectator
Coach/AssistantCoach SupportPersonnel
Employee(paid) Other
Official ……………………………….…….…….
……………………………………..……
Nameof Respondent:
IstheRespondenta financialmemberof NetballQueensland? / Over18 Under18
Yes No
Role/statusinnetball: / Administrator(volunteer) Parent
Athlete/player Spectator
Coach/AssistantCoach SupportPersonnel
Employee(paid) Other
Official ……………………………….…….…….
……………………………………..……
Location/eventof alleged issue:
Descriptionofalleged issue:
Natureof complaint:
(basis/grounds/category)
Cantickmorethanone box / Harassment OR Discrimination
Sexual/Sexist SelectionDispute
Sexuality PersonalityClash
Race Bullying
Religion VerbalAbuse
Pregnancy PhysicalAbuse
Disability Victimisation
ChildAbuse
Other…………………………………………………………………………………
Methods(if any)of attemptedinformal resolution:
Supportperson(if any):
Formalresolution proceduresfollowed:
(outline)
Ifinvestigated:Finding-
Ifwenttohearing tribunal:
Decision-
Actionrecommended-
Ifmediated:
Dateofmediation- Werebothparties
present-
Termsof Agreement-
Anyotheractiontaken-
Ifwenttoappeals tribunal:
Decision-
Actionrecommended-
Resolution: / Lessthan3monthstoresolve
Between3 –8monthstoresolve
Morethan8monthstoresolve
Completedby: / Name:
PositioninNetballQueensland/Region/Association:
Signature: / /
Signedby: / Complainant:
Respondent:
Thisrecordand anynotes mustbekeptin aconfidential place. Ifthecomplaintisofa seriousnature,or isescalatedtoand/ordealtwithatthenextlevel,theoriginalmustbeforwardedto thehigherbody(i.e. NetballQueensland)andacopy keptattheNetballQueenslandorRegion/Association/Club level(whateverlevel thecomplaintwas made).
ATTACHTMENT E3:Confidential Record of Child Abuse Allegation
Beforecompleting,ensure theproceduresoutlinedinAttachmentC4oftheNetball QueenslandMember Protection Policy– PartC (ComplaintHandlingPolicy)havebeen followedandadvicehasbeensoughtfromtherelevant governmentagencyand/orpolice.
Complainant’sName:(ifotherthanthechild) / DateFormalComplaint
Received: / /
Role/statusinnetball:
Child’sname: / Age:
Child’saddress:
Person’sreasonfor
suspectingabuse:
(e.g.observation, injury, disclosure)
Nameof Respondent:
IstheRespondenta financialmemberof NetballQueensland? / Yes No
Role/statusinnetball: / Administrator(volunteer) Parent
Athlete/player Spectator
Coach/AssistantCoach SupportPersonnel
Employee(paid) Other
Official ……………………………….…….…….
……………………………………..……
Witnesses:
(if morethan3witnesses, attachdetails tothis form) / Name(1): Contactdetails: Name(2): Contactdetails: Name(3): Contactdetails:
Interimaction(if any)
taken:
(toensurechild’s safety and/or tosupportneeds of person complainedabout)
Policecontacted: / Who: When:
Adviceprovided:
Governmentagency contacted: / Who: When:
Adviceprovided:
Region/Association
PresidentorSecretaryor
GMcontacted: / Who: When:
Policeand/or governmentagency investigation: / Finding:
Internalinvestigation:
(ifany) / Finding:
Actiontaken:
Completedby: / Name:
PositioninNetballQueensland/Region/Association:
Signature: / /
Signedby: / Complainant:(ifnotachild)
Thisrecordandanynotesmustbekeptinaconfidentialplaceandprovidedtotherelevantauthorities(police andgovernment)should theyrequirethem.
ATTACHMENT E4: Record of Mediation
PresentatMediation:Dateofmediation:
Venueofmediation:
Mediator:
Summaryofmediation:
(minutesattached)
Outcomeofmediation:
Follow-uptooccur:(ifrequired)
Completedby:
(signature)
Signedby: Complainant:(signature)
Respondent:(signature)
Thisrecordandanynotes must bekeptina confidential place.Acopyshould be retained by Netball
Queenslandand/orRegion/Association (whateverlevel thecomplaintwas made).
ATTACHMENT E5:Record of Hearings Tribunal Decision
Complainant’sName: / DateFormalComplaintReceived: / /
Role/statusinnetball: / Administrator(volunteer) Parent
Athlete/player Spectator
Coach/AssistantCoach SupportPersonnel
Employee(paid) Other
Official ……………………………….…….…….
……………………………………..……
Nameof Respondent:
Role/statusinnetball: / Administrator(volunteer) Parent
Athlete/player Spectator
Coach/AssistantCoach SupportPersonnel
Employee(paid) Other
Official ……………………………….…….…….
………………………………………….
Location/eventof alleged issue:
Descriptionof alleged issue:
Natureof complaint:
(basis/grounds/category)
Cantickmorethan1 box. / Harassment OR Discrimination
Sexual/Sexist SelectionDispute
Sexuality PersonalityClash
Race Bullying
Religion VerbalAbuse
Pregnancy PhysicalAbuse
Disability Victimisation
ChildAbuse
Other……………………………………………………………………………………
Methods(ifany)of attemptedinformal resolution:
Supportperson:(ifany)
HearingsTribunal
Members:
HearingsTribunalDate and venue:
HearingsTribunal
Decision:
(attachreport)
Actionrecommended andanyfollowupreport required:
DecisionAppealed: Dateof Appeallodged:
AppealHearingDate:
AppealDecision:
(attachreport)
ActionRecommended:
Completedby: / Name:
PositioninNetballQueensland/Region/Association:
Signature: / /
Signedby: / Complainant: Respondent:
Thisrecordandanynotesmustbekeptinaconfidentialplace.AcopyshouldberetainedbyNetballQueenslandand/orRegion/ Association(whateverlevel thecomplaintwas made).
ATTACHMENT E6:Incident Report Form
Thisreportsheetistobecompletedonincidentsoccurring withinacompetitionandmustbe lodged with the relevant official of Netball Queensland or the Region/Association in accordancewiththe specifiedtimeframes.
Date: ______Competition:______Division:______
Teams:______V ______
If theincidentisregardingthe conductofaplayer,pleasecompletethe following:
Offending Players Team: ______
Offending Players Position: ______
Offending Players Name: ______
If theincidentisregardingthe conductofany otherperson, pleasecompletethefollowing:
Persons Name: ______Persons District: ______
CHARGE:
Please tick appropriate offence. If more than one offence, tick all appropriate boxes.
/ Fighting/ striking withaclenchedfist. / / Using abusive, obscene and/or threatening language. / Strikingwithanopenhand. / / Strikingwithaball orotherobject.
/ Kicking/ attempting tokick. / / Deliberatelytrippinganopponent.
/ Attempting tostrikewithaclenchedfist. / / Deliberately elbowing.
/ Racial /discriminatoryabuse. / / Undue rough play.
/ Unsportingconduct,includingdisputing decisions. / / Repeateddeliberate infringements.
Pleaseanswerthefollowing:
1. Wasawarninggiven totheplayerduring thegame? Yes No
2. Wastheplayersuspendedforaspecifiedperiodduring thegame? Yes No
Ifyesforhowlong? (e.g.3 centres,1interval)
3. Wasthe playerorderedoff(whole game)? Yes No
4. Wastheplayerabusive towards theOfficial(s) after thegame? Yes No
5. Ifthematteris referredto aDisciplinaryHearing, you maybe required toappearandgive evidence.Willthis cause difficultyforyou? Yes No
Pleasegivespecificsoftheoffence(includewordforwordverbalsorswearing)andlistany witness/witnesses.
______
Name: ______Signature: ______
Contact Information: ______
Signature of Netball Queensland and/or Region/Association Official: ______
Date: ______Time: ______
Netball Queensland and/or Region/Association/Club Official Use:
______
______
ATTACHMENT E7:Application to Appeal Form
Appellant Information
InformationcontainedintheApplicationtoAppealFormmustbecompletedinBLOCKletters.Please complete ALLfields.
Contact Details
Association Name: ______
Contact Person: ______
Official Position: ______
Address: ______
Postal Address: ______
Telephone (b/h): ______
Telephone (a/h): ______
Mobile: ______
Fax: ______
Email: ______
1. Theappellantappealspursuantto(insertsectionandtitleofConstitution,By-Laws,CompetitionRules, administrative decisionetcunder whichappealis brought):
______
2. From a (state whether a decision, order, refusal etc is appealed against)
______
3. By (insert name of person or committee appealed against):
______
4. On (insert date of decision etc appealed against):
______
5. Matters appealed against are (setoutbriefdescriptionofmattersappealed,includingwhethertheappealis againstthewholedecision,orpart ofadecision,andifapart which partor parts ofthe decision):
______
6. Groundsoftheappealare(setoutfullythegroundsofappealinnumberedparagraphs–ifinsufficientspace the grounds ofappealshouldbe includedasanattachment):
______
7. Namesofwitnessesandrepresentatives(includecontacttelephonenumbersofpeoplewhoaretoprovide informationonyour behalftotheAppealsCommittee):
______
8. Thefollowingdocumentsareattachedinsupportoftheappeal(setoutdocuments,includingtitleand dates):
______
9. Outcomerequested(setouttheoutcomesought or inwhichwayit isclaimedthematter appealed againstshould bevaried):
______
Signature: ______
Capacity: ______
Related Documents
Netball Queensland Member Protection Policy
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