Job Title: / Community ActionTeam Worker
Based At: / Crewe/Sandbach with flexibility across Cheshire
Reporting To: / Accommodation Manager/Community Services Manager/Senior Support Worker/Perpetrator Lead
Salary: / £16,781 - £18,070
Hours: / 37 hours
Leave: / 25 days plus statutory holidays pro-rata (additional gift days at Christmas)
Contract: / Permanent
Probationary Period: / Six months
Pension: / 2% after six months probation
Travel: / Travel around Cheshire is essential to this role
Objectivesof Cheshire Without Abuse
To create lasting change in the lives of Individuals and Families affected by Domestic Abuse
Purpose of the Role:
To provide pro-active support, advice, guidance and specialist initiatives to victims and perpetrators of domestic abuse and their children.
Specific Duties and Responsibilities
◻Case work with victims of domestic abuse
◻Duty and clinic responsibilities
◻House Meetings and accommodation checks
◻Room turn overs, maintenance and facilities at accommodation
◻Intake sessions
◻Client assessments
◻Co-facilitation of recovery programmes
◻Partner support work
◻Modelling CWA behaviours and values both internally and externally.
◻Contributetothecontinuousdevelopmentof goodpracticeacrossCWAandpartners,being willingtochallengeandraiseconcernswhereappropriate.
◻Manage a caseload of cases
◻Supportclientsthroughthecriminaljusticesystem,explainingtheproceduresandtheirrole and rights within thatsystem
◻Help clients develop their own support network and utilise full range of activities at LJSC and in thecommunity
◻Refer on and facilitate meetings with other agencies/services as necessary, for instance, solicitors, benefit agency,etc.
◻Undertakesafetyplanningwithallclients
◻Refer high risk clients on toMARAC
General Duties and Responsibilities
◻Prioritisethesafeguardingof vulnerableadultsandchildren
◻Participateinweeklydutyactivitiesandrotabasedoutofhourshelpline/oncall
Please NOTE: This will involve out of hours responses toemergencies. Staff must be available torespond when on-call.
◻Workas amemberof theteam withotherstaffbysharinginformation andexpertise
◻Contributetothedeliveryofcommunityprogrammes
◻Participateinmultiagency,partnershipandcollaborativeactivities
◻Demonstrateacommitmenttoequalopportunities,diversityandserviceuserinvolvement
◻Contributesupportduringbusytimes,respondingflexiblytoourbusyenvironment
◻Attendappropriatetraininganddemonstratecommitmenttoprofessionaldevelopment
◻Participate in regularsupervision
◻WorkwithinallCWApolicies andprocedures
◻WorktothecodeofconductrequiredbyCWA
◻Represent CWApositively and professionally to all partners at external activities
◻Performanyotherdutiesasrequiredbyyoursenior,manager or managementcommittee
◻This role requires regular travel across and outside of Cheshire, therefore the postholder must be a driver and car owner
Person Specification
Area / Assessment / Essential/Desirable
Qualifications/Education
Good standard of education, be literate and numerate Evidence of recent learning in a related field
PTLLS or group facilitation qualification / A/I A/I
A/I / Essential Desirable
Desirable
Knowledge
Understanding of the dynamics of domestic abuse Awareness of typologies of domestic abuse Understanding of safeguarding legislation and issues / A/I A/I
A/I / Essential Desirable Essential
Skills
Assessment and support planningskills Group work/training/facilitation skills
Proficient in basic computer applications, such as word processing, spread sheets, and internet usage
Record keeping skills Organization and planning skills / A/I A/I A/I A/I A/I
A/I / Essential Desirable Essential Essential Essential
Essential
The ability to communicate with people from a wide range of backgrounds
Excellent customer care skills / A/I A/I / Essential Essential
Capability
The ability to manage a high volume workload and conflicting priorities in a busy environment
Demonstrated capability to conduct one’s self in a calm and professional demeanour when dealing with the public and/or with difficult situations
Ability to work well with a diverse group of staff, clients and volunteers
Willingness to adjust hours to accommodate the needs of the job
Ability to effectively manage a wide array of tasks, projects, and responsibilities
Ability to work productively in an unstructured environment withfrequent interruptions / A/I
A/I
A/I
A/I
A/I
A/I / Essential
Essential
Essential
Essential
Essential
Essential
Expected Commitments
A commitment to recognising the potential in all clients and understanding the importance of diversity in equalityandthepositiveimpactitcanhaveforCheshire WithoutAbuseandthewidercommunity
A commitment to supporting people affected by domestic abuse
This role will participate in duty days, on call (out of hours) and support planning for clients (following induction and training)
This role requires regular travel across and outside of Cheshire, therefore the postholder must be a driver and car owner / A/I
A/I
A/I
A/I / Essential
Essential
Essential
Essential

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Key:

I = Interview

A = Application