Job title / Technology and Community Manager
Organisation / Plan Zheroes
Salary / £25,000 gross per annum plus pension
Location / London
Working Hours / Full Time
Permanent contract (subject to further funding)
Website(s) /
Closing date: / 9am Monday 7th September. A full CV and covering letter (max 2 pages) should be emailed to Shane Holland, Interim
Interviews will be held in September in London

Background

Plan Zheroesprovides a practical solution to the parallel problem of growing food waste and the increasing numbers of people living in food poverty. We seek to make it easy for food businesses to give their surplus food to those who need it so that it will never go to waste.

Plan Zheroes started in 2010 as a group of volunteers committed to raising awareness of the issues.Today we are acknowledged experts in the field, and have given evidence at parliamentary commissions, attended Feeding Britain, and work with organisations as diverse as WRAP to the NUS. In 2013 Plan Zheroes registered as a charity with the aim of building our organisation and extending our reach to areas outside London.

We are now at an exciting stage in our development. We see ourselves as a national network starting small. The potential to scale up comes from our recently launched ground breaking IT system which connects businesses with surplus food to charities feeding those in need. Working in many ways analogous to online dating, our map matches the needs of the charity to appropriate donors and then links them to volunteers who transport the food between the donor and the recipient. Our USP is that we can find solutions for small food businesses; accept perishable food; handle small quantities; and build lasting community networks.

Our charity partners include the British Red Cross and Salvation Army to small local charities such as the Dragon Café.

We are now looking to recruit a new management team to strengthenand scale our activity significantly.We have just received a significant grant from Esmée Fairbairn and this post is subject to further funding from other trusts.

Tasks and responsibilities

  • Be responsible as the in-house expertfor Plan Zheroes food matching IT platform.
  • Build, manage and grow relationships with businesses and charities in a geographic community, inspiring and helping them to use Plan Zheroes services.
  • Drive up adoption of the platform, recruiting and registering charities and businesses as new users and training them if necessary.
  • Support users of the platform and help overcome barriers to food donation and receipt.
  • Manage the future development of the platform to maximise Plan Zheroes future value by learning from user needs.
  • Manage the roll out of the platform into new regional hubs.
  • Identify and develop revenue streams from business users and develop the platform to facilitate those revenue streams
  • Manage the relationship with Keytree our technology supplier
  • Track Plan Zheroes impact in each community and provide management information on scale and usage.
  • Manage and maintain contact databases for use by Plan Zheroes staff and volunteers.

The post holder will also undertake any other responsibilities in connection with the project which may arise from time to time. This post reports to Plan Zheroes Chief Executive.

Personal Specification

Essential

  • Experience of building relationships with diverse stakeholders and organisations
  • High level of IT competency
  • Ability to communicate technological issues clearly
  • Experience of turning data into information and using it to drive customer focused organisations.
  • Sound experience in Microsoft Office
  • Completer finisher with an eye for detail and good organisational skills.
  • Problem solver, solutions finder.
  • Ability to work in a small start-up organisation, with the flexibility to juggle tasks and the self management to keep on track
  • Energy, enthusiasm, creativity and tenacity.
  • Entitlement to work in the UK (Availability to commence work promptly following the recruitment process).

Desirable

  • Experience of working in the charitable/ not for profit sector
  • Experience of working with IT users
  • Exposure to and use of a CRM system (Salesforce)
  • Interest in food waste and its issues