PhoneEasy 331ph telephone

DH268

Please retain these instructions for future reference. These instructions are also available in other formats.

General description

The PhoneEasy 331ph telephone was created to make using a telephone as simple as can be. Big buttons on a clear and spacious keypad make dialling easier than ever, and three photo memories connect you with special people at the simple press of a button.

Items supplied with the PhoneEasy 331ph telephone

  • Telephone
  • Handset
  • Telephone line cable
  • Coiled lead to connect handset to telephone
  • Wall bracket

Orientation

Front

On the left side of the telephone is the handset cradle. When the handset is not resting in the cradle you will notice the following: Directly below the top handset recess is a small, ribbed, removable insert. This is the handset hook (see the Wall mounting section for more details).

Underneath this is the speaker, and below the speaker is the handset rotary volume control, and below the volume control are two small black buttons. The button on the left has the letter R printed on it and this is the Flash/programming button. The button on the right is the Redial button.

At the top edge of the telephone, you will notice a green call-indicator light. This illuminates when a call is incoming.

Below the green call indicator light are three rectangular memory buttons. Pictures can be inserted into these buttons so a contact can be easily recognised by a person’s picture, and the number can then be dialled at the touch of a button.

Please note: A telephone number must be assigned to the button before it can be used.

Below the rectangular memory buttons is the numeric keypad, with large, easy-to-see black buttons with white numbers and symbols. The first row of three buttons from left to right is 1, 2 and 3. The second row is 4, 5 (has a small tactile dot) and 6 and the third row is 7, 8 and 9. The fourth and last row is Star (*), 0 and Hash (#).

Back

There are four, round, non-slip feet. One in each corner. The two towards the top edge are higher. These feet prevent the phone from slipping while on a smooth, flat surface.

In between the top two non-slip feet, located near the top edge is a raised area with a hole. This is used for attaching the telephone to a wall fixing.

To the right of the wall fixing are two slide-switches, one above the other. The top switch can be moved to two positions. The left setting has the letter R, and the right setting has an arrow symbol pointing into a diamond shape. This switch is used when programming the numbers into the three memory buttons.

The lower slide-switch has three settings and has the numbers 100/300/600 printed above it. The 100 is the left position, 300 the middle, and 600 the right. This is the flash switch and should be set to the left (100) position for customers in the UK.

Located just above the two lower non-slip feet are two recessed areas about an inch from the edge. The recess on the right is shaped like the letter L, whereas the left recess is shaped like a reversed letter L. In between these two recesses is a clip. These three parts are all used when attaching the supplied wall fixing.

Right edge

Position the phone so the front is facing you. On the right edge is a slide-switch with three bell symbols above it. This is the ring signal volume. The top of the three settings is the loudest, the middle setting is quieter, and the lowest setting is no sound.

Left edge

On the left edge about halfway up is a square hole. This is the socket for the handset cord.

Top

On the top edge, within a recess, is a square-shaped socket. This is for the telephone line cable.

Getting started

Connection

1. Connect the telephone cord to a network wall socket and then to the socket on the top edge of the telephone.

2.Connect the spiral cord to the handset and to the socket on the telephone’s left edge.You will hear a click when the modular plug is correctly in place.

3.Set correct Flashtime to 100, using the lower slide-switch on the base of the telephone. The 100 position is the left of the three settings on this slide-switch.

4. Lift the handset and listen for the dial tone.

Ring signal

There is a ring signal volume switch on the right edge of the telephone. The top setting is for the loudest ring volume, the middle setting is for a lower ring volume, and the bottom setting is for no volume.

Using the product

Making a call

1. Pick up the handset.

2. Enter the desired number.

Redial

If a number was engaged or if you wish to redial the most recently entered number, pick up the handset and press the Redial button (right of the two buttons under the handset).

Memories

This telephone has three speed dial memories. Once a number has been saved in a memory location, you only need to press one button to make the call. A picture or symbol can be placed under the transparent cover over the speed dial buttons so it is easy to remember to whom the speed dial number belongs.

Saving speed dial numbers

1. Ensure that the R flash switch (top switch) on the base of the telephone is set to the right.

2. Lift the handset and press the R flash button (left button underneath handset).Do not wait for the dialling tone.

3.Enter the phone number, including the area code (up to 16 digits) using the keypad. Press the R flash button again.

4. Select the memory position by pressing the corresponding button (one of the three memory buttons at the top of the telephone).

5.Replace the handset. The number has now been saved.

Please note: Remember to return the R flashswitch on the base of the telephone to the leftposition when all the telephone numbers have been saved.

Please note: Press the Redial button (right button underneath handset) if you want a pause in the telephone number.

Dialling with speed dial

1.Pick up the handset and wait for the dialling tone.

2. Select the desired speed dial number by pressing the corresponding button.

Volume control

The handset volume may be adjusted during a call with the rotary control (located under the handset).

Hearing loop

The handset has a built-in hearing loop for those who wish to use their hearing aids while using the telephone. Select the T mode on your hearing aid to enable this feature.

Technical information

On the base of the telephone is a switch for Flash time 100/300/600 (lower switch). 100 is the standard setting for most countries including the UK (left setting). 300 is used in France and Portugal (middle setting), and 600 is used in New Zealand (right setting).

Hints and Tips

If you are unable to make or receive calls, check that the telephone cord is undamaged and properly plugged in. Disconnect any additional equipment, extension cords and other phones. If the problem is resolved, the fault is with some other equipment. Test the equipment on a known working line (e.g. at a neighbour’s house). If the equipment works there, the fault is probably with your telephone line. Please report this to your network operator.

If you are still experiencing difficulties, please contact the RNIB helpline.

Alternatively, you can call the Doro technical support line on 0844 369 0107, local rates apply, and lines are open Monday to Friday 8am to 4.30pm.

How to contact RNIB

Phone number: 0303 123 9999

Textphone: 0845 758 5691

Postal address: RNIB, PO Box 173, Peterborough PE2 6WS, U.K.

Email:

Web address:

Email for international customers:

Terms and conditions of sale

This product is guaranteed from manufacturing faults for 12 months from the date of purchase. If you have any issues with the product and you did not purchase directly from RNIB then please contact your retailer in the first instance.

For all returns and repairs contact RNIB first to get a returns authorisation number to help us deal efficiently with your product return.

You can request full terms and conditions from RNIB or view them online.

Registered Charity No. 226227

This product is CE marked and fully complies with all applicable EU legislation.

At the end of the product’s life you can return it to the supplier or manufacturer for free of charge disposal. This is to comply with ‘The Waste Electrical and Electronic Equipment Directive’ (WEEE).

Date: March 2014

©RNIB

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