(604)868-3143
PetCare Services agreement and waiver form
This signed document is an agreement between West Coast Muddy Pawzand ______(Client) for pet care services beginning on ______until revoked in writing. West Coast Muddy Pawz agrees to provide professional, reliable, and trustworthy Pet Care services to the Client.
The parties agree that they shall not disclose any terms and conditions contained in this agreement to any other party and shall keep the same confidential between them.
1. I authorize West Coast Muddy Pawz to perform pet care services as outlined in the Client Profile, Pet Profile(s), Policies and Procedures which shall become part of this contract.
2. West Coast Muddy Pawz accepts no responsibility for security of the premises or loss if other individuals have access to the home during the term of this agreement. Client’s keys are stowed safely and locked at our office, unless otherwise stated by the client. Key return to your home after service will be charged at a rate of $10. Mailing your key is charged at a rate of $5. We are not liable for the additional safety risk to your home if you ask for us to mail your key or leave it in an unsecured location.
3. All pet care services will be performed by certified, bonded, insured and licensed employees during all assignments. In consideration of these services and as an express condition thereof, the client expressly waives and relinquishes any and all claims against West Coast Muddy Pawz and its employees, except those arising from proven deliberate negligence of the pet care attendant.
4. I agree to reimburse West Coast Muddy Pawz for any additional fees for providing emergency care, as well as any expenses incurred for unexpected visits, transportation, housing, food, or supplies.West Coast Muddy Pawz is not responsible for damage to the home beyond the control of the Pet Sitter. This includes, but is not limited to leaks, electrical problems, and acts of nature. In these situations the company will attempt to contact the customer and then the emergency contact before making a subjective decision on dealing with the problem. All repairs and related fees (including Special Service and emergency services) will be paid by the client.
5. West Coast Muddy Pawz will not be liable for the injury, disappearance, death, or fines of any pet(s) with unsupervised access to the outdoors.
6.Waiting in between pickup and drop off at Veterinary Offices, groomers, day care, and anywhere else where West Coast Muddy Pawz is asked to wait, employees or affiliates are to charge $5 per 10 min wait time. I hereby release West Coast Muddy Pawz and all employees in the event of an accident while in taxi service, resulting in injury or death to my pet(s).
7. I hereby give West Coast Muddy Pawz permission to take my dog on off-leash walks in trust that this will be done in a safe area away from traffic. I certify that, to my understanding, my dog is trustworthy
off-leash and has good recall. I realize that there are certain risks involved with off leash walks and that I will not hold West Coast Muddy Pawz responsible in any way should any harm befall my dog.
8. I understand that due to the way dogs interact with one another, minor cuts and scratches can occur even though the dogs are carefully supervised. I also agree that my dog/ pet is in good health and have not harmed or shown aggressive behaviour towards any person or animal.
9. Client agrees to indemnify and hold harmless West Coast Muddy Pawz in the event their pet causes injury to any person, or animal.West Coast Muddy Pawz reserves the right to terminate this contract at any time if the Pet Sitter, in his/her sole discretion determines that Owner’s pet poses a danger to the health or safety of itself, other pets, other people, or the Pet Sitter.
10. It is expressly understood that West Coast Muddy Pawzshall not be held responsible for any damage to client’s property, or that of others, caused by client’s pet(s) during the period in which they are in its care.
11. Payments are accepted on the first visit the pet care service(s) start. Accepted methods of payment are cash, cheque, e-transfer, or online by Visa, Mastercard through PayPal. (There will be a $50 charge for NSF cheques). For dog walking services/ adventure hikes you may purchase individual walks or discount packages consisting of 10 walks.
12. All Holidays and after hour services will have a surcharge of 25% added to the regular service fee.
13. I attest to the fact that all licenses and vaccinations required by the Province of British Columbia, and the City in which I reside in, are current according to the law.
14. West Coast Muddy Pawz may photograph my pet(s) and use these photos for marketing and promotional purposes without any liability or obligation by me.
I hereby release and agree to save and hold harmless, West Coast Muddy Pawz, it's directors, officers, shareholders, employees, assistants, members and agents from any and all liability, claims, suits, actions, loss, injury or damage of any nature or kind, or for any liability, claims, suits, actions, loss, injury or damage which I or my dog(s) may sustain or which may be caused in any way by my dog(s).
I have completed and signed the required Veterinary Release form, Pet Profile, and Client Profile. Any reference to pets in this contract shall refer to those specified on the Pet Profile sheet(s). I have read and agree to the Policies and Procedures which are a part of this agreement. I have been provided with a copy for my records. This agreement will remain valid for current and future service, with the exceptions of any agreed to changes in fees or change of services. (In writing)
Client Signature: ______Date ______
West Coast Muddy Pawz: ______Date ______
(Owner/ employee)