Person specification

Specification / Essential or Desirable / Assessment Method* /
Education and qualifications
·  Good standard of general education / E / A
Experience
·  Experience of setting up and running service user involvement groups, with ongoing consultation and participation
·  Good understanding of domestic violence and other forms of gender-based violence and its effects on women and children / D
E / A/I
A/I
Abilities/skills/ knowledge
·  Excellent attention to detail ensuring accuracy and consistency in data collection
·  Well-developed written and oral communication skills and effective group work skills with the ability to interact with a diverse range of people
·  Good at building ongoing relationships, both internally with colleagues and externally with service users
·  A good and inquisitive listener, with the intuition to understand what the key issues are at hand, asking the relevant questions and probing information as appropriate within a sensitive setting.
·  Ability to plan and organise processes involving other staff across the organisation
·  Ability to organise and deliver events and presentations
·  Ability to be discreet and confidential within a sensitive environment and work within professional boundaries
·  Advanced IT skills appropriate to data collection, analysis, evaluation and presentation of information. / E
E
E
E
E
E
E
E / A/I
A/I/T
A/I
A/I
A/I
A/I/T
A/I
A/I/T
General
·  A commitment to follow the policies, procedures and philosophical principles of Refuge. Commitment to empowerment, support and equality, which underpin Refuge’s work. / E / I

*Assessment method:

A: Application I: Interview T: Test

Notes

1.  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Due to the nature of our work it will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions which are not protected under the Act.

2.  Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.