Twyford Surgery

Twyford Surgery, Hazeley Road, Twyford, Winchester, Hampshire, SO21 1QY

www.twyford-surgery.co.uk

Virtual Patient Participation Group

How to join the Virtual Patient Participation Group

This is managed by the Practice If you would like to become a member of the Virtual Patients Group Scheme, use any of the following methods:

Email us at

(Please ensure you provide your name AND preferred email address)

OR

Visit the Twyford Surgery Website at

www.twyford-surgery.co.uk and follow the links

OR

Visit the Practice or Phone on 01962 712202 and request a Contact Form – please return it to the Practice when you have completed it.


Members of the Twyford Surgery

Patient Participation Group

2016

Chairman: Helen Witt – Twyford

Vice-Chairman: Jean Millar – Shawford

Treasurer: Michael Cleary - Owslebury

Secretary: *Frances Strange - Compton

Publicity: Jenny Gray - Colden Common

*Angela Banford – Colden Common

Jade Cornwall - Twyford

Mary Davis - Otterbourne

Angela Forder-

Stent - Twyford

*Colin Francis - Twyford

Ian Wheeler - Twyford

*Village Agents

Contact PPGT via email

twyford

Or

Telephone Chair, Helen Witt

on 0783 1480 453

The information you supply will be used to contact you for your opinion on a range of topics.

This facility is intended for this purpose only and not for personal medical issues or complaints for which there are procedures already in place

Twyford Surgery

PATIENT PARTICIPATION GROUP

We want to hear from you

You can have your say on

health matters

Contact us on

What is the role of the Patient

Participation Group?

At its simplest, patient participation refers to patients such as you who are taking an active interest in healthcare.

It gives you, (those who are within the area of the practice) whether patients, family or carers, an opportunity to input into how the Practice’s services are planned, developed and evaluated and this is done by developing a good working relationship with the Practice staff and GPs.

Working with the Practice, we have developed notice boards in both surgeries and an email address - - in an effort to provide you, the patient, with information about health issues and details of where you can find help and support.

Our members get involved in West Hampshire Clinical Commissioning Group and the wider health and social care environment and consultation processes.

We provide an annual programme on a range of topics related to health care.

We carry out surveys and then feedback to the surgery changes that you feel are needed to improve the services.


Do you have something to say

And have the time to attend meetings?

Do you have ideas

about how to improve

your local Practice?

Do you have ideas

about how to improve

your local health service?

If so,

then why not join the

Patient Participation Group of Twyford Surgery

The Patient Participation Group is made up of

members representing the villages in the catch-ment area served by Twyford Practice.

Meetings are held on a Tuesday at 2.15 pm in the months of January, March, May, July, September and November in the Gilbert Room of Twyford Parish Hall.

In 2016 the programme of awareness/training events are:

6 May SLIPS/TRIPS/HOME SAFETY

Owslebury and Shawford

11 May Defibrillator Training – Twyford

15 June Winchester Health Walks

10.30 am Otterbourne

September Food Allergy & Intolerance

26 October Well-being Café - Colden

2 – 4 pm Common Community Centre

7 November Annual General Meeting

Watch out for advertisements with full details

Dr Phil Hammond, GP turned hospital doctor, journalist and broadcaster supporting Patient Participation Awareness had this to say . . .

“Patients and carers are the smoke alarms for the frontline of the NHS. They are often first to spot poor care and also to have great ideas about how to make care better. They need to be involved in decisions not just about their care, but in designing better care for others. Patient Participation Groups are a crucial way of harnessing the voice of the patient in primary care, and have much to contribute in driving up quality.”

Do you have something to say

but don’t have the time to attend meetings?

If so, then why not join the

Virtual Patient Participation Group

This is a group that has been set up in response to this situation and managed by the Practice.

As a member of the Virtual Participation Patient Group the Practice will send you emails asking for your opinion on a range of topics. You decide how often and when you would like to answer.

Benefits of becoming a member

You can provide information about your own personal experiences. This will help your GPs to provide an accessible and responsive service.

Members of our PPG

will be in the Practice on a regular basis

to speak to patients regarding their health care needs

If you can,

please take the time to speak to them,

as working with the Practice, we are trying to improve the Practice and the services provided and would like your views

For dates and times of when a member of the PPG is in the practice please ask at reception or check our notice board for information or mail us at