Part-time (17.5 hrs) Community Engagement & Volunteer Co-ordinator (2 year fixed-term contract)

Annual Salary £23,782 (Pro rata)

Job Description

Overall Aims

  • Build stronger community relationships by working with organisations in all sectors across Sandwell
  • Help support embedding financial capability into local communities of Sandwell by training existing volunteers to deliver financial capability activities to their service users
  • Develop volunteering* opportunities

Job description

The Community Engagement & VolunteeringCo-ordinator will manage all elements of volunteering either within their own organisation and seek to recruit, train and support volunteers from and within other agencies. The role involvesmanaging volunteers and their relationship with those they come into contact with, including employees and service users of an organisation. They also monitor, evaluate and accredit volunteers.

They will also deliver Financial Capability Training to volunteers, tenants and staff in other agencies.

Responsible to:

Sandwell Financial Services Hub Project Co-ordinator

Work Activity

  • Work alongside Sandwell Financial Capability Workers to develop volunteers/peer mentors
  • Support the Project Co-ordinator to develop referral routes between community organisations
  • Ensure there is appropriate inter-agency support and access to training for volunteers.
  • Seek out and recruit ‘volunteers’ from within agencies to undertake financial capability support
  • Act as the first point of contact for volunteers for information and support
  • Promote volunteering (internally and externally) through recruitment and publicity strategies and campaigns.
  • Deliver financial capability training and accredited learning to volunteers including inductions
  • Work alongside the Project Co-ordinator to develop and organise volunteering
  • Report regularly to the Project Co-ordinator on the volunteer activities including presenting written reports
  • Offer advice and information to volunteers and external organisations through face-to-face, telephone and email contact.
  • Work to undertake profile-raising events to attract and recruit new volunteers as well as retaining existing.
  • Develop partnerships and raise staff awareness of the role and function of volunteers.
  • Keep up to date with legislation and policy related to volunteering
  • Work with multiple agencies across different sectors in order to establish good working relationships
  • Generating income, writing funding bids and fundraising to make volunteering projects sustainable.
  • Ensure SFSH monitoring data is collated and retain monitoring records of volunteer activities
  • Undertaking any other duties as commensurate with the post.

Salary and conditions

  • As above.
  • Evening and weekend work may be required.
  • Volunteer Coordinator work will involve outreach work and site visits within the local communities of Sandwell
  • Travel within the borough is required.

Person Specification

Candidates need to show evidence of the following:

Experience

  • A minimum of 3 years experience of co-ordinating volunteering is essential
  • Experience of working in the voluntary or charitable sector
  • Experience of writing bids and fundraising
  • Experience of partnership working
  • Experience of working across different sectors and developing links with other agencies

Skills & Abilities

  • Excellent communication skills
  • Strong numeracy and literacy skills including the ability to handle numerical data
  • strong interpersonal skills and the ability to deal with a diverse range of people;
  • Experience of managing or coordinating projects and volunteers (paid and/or unpaid);
  • An empathy with volunteers and an understanding of their needs;
  • Ability to inspire and motivate others;
  • A great deal of resilience;
  • Ability to deal with information in a confidential manner and respond with sensitivity to the opinions of others;
  • Excellent organisational skills and the ability to manage a wide range of tasks;
  • Competence with administration and IT, and an ability to maintain records and produce clear written and oral reports;
  • Flexible and non-judgemental approach to people and work
  • Empathy with service users
  • A full clean driving licence
  • Minimum NVQ Level 3 (or equivalent) Numeracy, Literacy and ICT qualifications.

*the term ‘volunteering’ or ‘volunteer’ refers to both volunteers and peer mentors

J Freeman-Phillips131 May 2015