Outlook 2007 for exchange:

non-domain computers

18 March 2009, Version 1.0

Background

KickStart’s new email service connects your Microsoft Outlook 2007 email client to the organization’s Microsoft Exchange email server. The configurations for computers connected to the Bluepump domain and those not connected are slightly different. If you have a domain-based KickStart computer, please review “Outlook 2007 for Exchange: Domain-Based Computers”.

  • Domain-Based computers. At the Windows login prompt, look in the “Logon To” list. If it says “Bluepump,” then you have a domain-based computer.Most computers based in one of the main offices (Parklands, Kariobangi, Dar es Salaam, Bamako, or San Francisco) are Domain-Based.
  • Non-Domain computers. If you do not have a “Logon To” option at the Windows login prompt, you are not on the domain. This includes:
  • KickStart computers that generally used for field use.
  • Home or personal computers not affiliated with KickStart.

Requirements

  • You do not need a KickStartcomputer. You may use your personal computer to connect to Exchange.
  • Your computer must be running Microsoft Windows XP SP2 or later. At the present time, KickStart only supports Windows XP, not Vista or server platforms. If you need to use a different platform, please refer to “Connecting with Outlook Web Access.”
  • KickStartonly supports Outlook 2007. Later versions may work but are not supported.

automatically CONFIGURING Outlook FOR Exchange

Note: you should only need to do these configuration steps once.

  1. Login to your computer with an administrative account.
  2. Go to StartControl Panel. Double-click the Mail icon.
  1. Click Show Profiles...
  2. Click Add… and give the profile a name such as “Exchange – YourName.” (Note: The user in this example is called TestSFO.)
  1. Click OK to will launch the Auto Account Setup wizard. Enter your basic settings.
  2. Note: for the purposes of configuring your Exchange Mailbox, your email address is always . If you have other email addresses, you can configure those later.
  3. Note: This wizard will attempt to configure Outlook automatically. If the automatic process fails, the manual configuration settings are at the end of this document.

  1. Click Next Outlook will search for the proper settings. This may take several minutes, depending on where you are in the world. When prompted, enter your User name and Password and click OK. Note: you must use the format: bluepump\user.name (where user.name is your domain login).

  1. If everything went properly, you should see the Congratulations! window, as below. Click Finish.

  1. When you return to the Mail control panel, change the Always use this profile button to your new Exchange profile.
  1. Your Exchange Mailbox is now ready for use. Click OK to close the Mail control panel. Launch Outlook to see your new mailbox.

manually CONFIGURING Outlook FOR Exchange

Note: If the above process for automatic configuration fails, use the steps below to manually configure Outlook.

  1. Complete steps 1 – 5 s above in the Automatic Configuring section. However, on the Auto Account Setup window, check the box Manually configure server settings or additional server types, then click Next.
  1. Select Microsoft Exchange and click Next.
  1. For settings, enter
  2. Microsoft Exchange Server: Note: this setting depends on your primary office location

Nairobi or elsewhere in Kenya: vprkex01.bluepump.org

Dar or elsewhere in Tanzania: vdarex01.bluepump.org

Bamako or elsewhere in Mali: vsfoex01.bluepump.org

San Francisco or elsewhere in the US: vsfoex01.bluepump.org

  • Use Cached Exchange Mode: checked
  • User Name: the «name» part of your email address. For example, if your email address is , you would just enter viola.ballard in the User Name field.Note: clicking the Check Name button will fail.

  • Click More Settings….
  1. In More Settings…
  2. If you receive a warning that “The action could not be completed…” and that you need to be online, simply click OK.
  3. If you are presented with a small dialog box with the server name and your username, simply click OK to clear it.
  4. This should finally put you into the More Settings… options. Click the Connection tab.
  5. At the bottom of the Connection tab, click the checkbox next to Connect to Microsoft Exchange using HTTP. Then click the Exchange Proxy Settings… button.
  • Configure the Exchange Proxy Settings as below. Note: the URL you enter depends on your primary office. In the settings below, substitute your office for the SITENAME. Nairobi or Kenya, use prk; Dar or Tanzania, use dar; Bamako, Mali, or the United States, use sfo.

All checkboxes should be checked.

Use this URL to connect to my proxy server for Exchange: webmail-SITENAME.kickstart.org

Note: is already provided; you only need to type the address.

Principal name for proxy server: msstd:webmail-SITENAME.kickstart.org

Proxy authentication settings:Basic Authentication

  1. Then click OK and OK and then Next. You may receive a warning about mail being delivered to your Personal Folder. Click Yes. And then click Finish.
  2. When you return to the Mail control panel, change the Always use this profile button to your new Exchange profile.
  1. Your Exchange Mailbox is now ready for use. Click OK to close the Mail control panel. Launch Outlook to see your new mailbox.

Login to Outlook

  1. Start Outlook as usual.
  2. You will be prompted for your username and password. Remember that you must include “bluepump\” in the user name. Non-domain computers will always prompt for your credentials. Clicking Remember my password will have no effect. If you have a domain computer, you should not be prompted.
  1. You should now be connected to Exchange. To confirm, check the status bar in the lower right corner. It should read “Connected to Microsoft Exchange.” Keep in mind that you will not have much mail in your Inbox or other folders to start with and that initial connection may take several minutes. Only new mail will arrive here. To see old mail, follow separate instructions for attaching a PST file.
  1. To learn about accessing items from your old Outlook data file, see “Managing Outlook Personal Data Files”.

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