ISU’s Federal Express Users Manual

There is an important message about online billing and credit cards at the end of these directions. Please be sure to read it. Thank you.

Our Federal Express agreement includes rates for domestic and international services including:

  • Priority Overnight - guaranteed delivery by 10:30 AM the next business day
  • Standard Overnight - guaranteed delivery by 3:00 PM the next business day
  • Second Day - guaranteed delivery by 4:30 PM the second business day
  • Express Saver - guaranteed delivery by 4:30 PM the third business day
  • First Overnight - guaranteed delivery by 8:00 AM the next business day
  • Ground Shipping for all points within the 48 contiguous states, as well as program rates for points in Alaska, Hawaii, and Puerto Rico
  • International Inbound and Outbound rate programs

Process the following form for a new account, or to transferring an existing account to our new (better) pricing will take 3 to 5 business days. You will receive an e-mail notification from FedEx informing you that your account has been linked to the E&I Contract pricing. Your account will not convert to the E&I Contract until you receive the FedEx email notification.

To setup a new account with Federal Express, or to convert your existing account with Federal Express over to this new contract with the better rates, click on the following link:

You will see the following on the web form. Click whichever applies to your department:

This is a New Account Setup
This is a Transfer of Existing Account(s) Note: You will be required to provide at least one FedEx Account Number.

Fill in the following form:

Fill in this screen estimating your volume on shipments out:

On the next FedEx screen you should see the following:

Your form has been submitted. Please remember that processing takes 3 to 5 business days and you will be notified by FedEx via email when the set up or transfer of accounts is complete. Once you receive the FedEx email your account number will be linked to the E&I Contract and you can begin shipping on the E&I FedEx Program.

In 3 to 5 business days you will receive a confirmation in your email from FedEx, it will have a link in it to click:

The link will take you to the following screen:

Click on “Ship” then select “Prepare Shipment” from the pull down menu.

Click on “Sign Up Now.”

Type in your User Name (would suggest a departmental name like: ISU-Purchasing, then enter a password for your department. Print out this form for your records, write or remember the departmental password, and lock this form up in a safe place. Fill in the following form then click on “I Accept” at the bottom of the screen.

Then fill in the following form with the FedEx Account Number that you received in the email that you received earlier from Federal Express and you can give your account a nickname if you wish. Then click Continue at the bottom of the screen.

The next FedEx screen that you will see notifies you that your Registration is Complete and you can exit the system.

To ship something go to the following web address:

Fill in the following FedEx form with your shipment details and click “Ship.”

Use your ISU Procurement Card to pay your ISU FedEx account:

FedEx will generate an invoice that will be sent to your departmental address. Inspect the invoice to make sure the charges are correct. On the invoice there will be a phone number that you can call. Call the phone number on your invoice and tell them the Procurement Card Number that you want them to bill against.

By using this method of payment you will have a receipt to send in to the Controller’s Office with your monthly Procurement Card Report and you will have an opportunity to view and verify the invoice prior to its payment.

Important: When you open your Fedex account online, typically you will select credit card payment for your charges. You MUST select online billing if you select credit card payment. You will not be able to get receipts for your credit card records if you do not select online billing.

Select My Profile when you login to Fedex. The billing online should have an orange check box (indicating online billing). If it does not indicate online billing is being used, click on the words online billing and register for online billing.

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