DEPARTMENT OF ENGAGEMENT - RECRUITMENT
OPEN TO INTERNAL APPLICANTS ONLY
JOB DESCRIPTION
Post Title: / All Age AdvisorPost Ref: / CM1030
Salary: / £20,664 per annum pro rata
Status: / Business Support
Full time/Part time: / 0.6 FTE – 22.2 hours per week
Closing Date: / Wednesday 2 July 2014 at 12:00 noon
(The College is undertaking a Job Evaluation exercise and as a consequence it reserves the right to change this salary accordingly. Any such change may be to a higher or lower amount.)
If you have not been contacted within 14 days of the closing date of the position, you should assume that, unfortunately, on this occasion your application has been unsuccessful.
The information given below is intended to provide an outline of the workload of the job and its role within Preston’s College.
It is the College’s intention that this job description is seen as a guide to the key roles and responsibilities of this post however, the business will change and the post holder’s obligations will vary and develop. The job description should only be seen as a guide and not as a permanent, definitive and exhaustive statement.
The post holder will be expected to work in a flexible, proactive manner to carry out such duties as are necessary and to communicate effectively with all work colleagues.
EQUALITY AND DIVERSITY STATEMENT
Preston’s College is committed to ensuring equal rights and opportunities for all. Recruitment for positions in the College will be carried out in a manner which accords with best equal opportunities practice. The selection of candidates for interview will be based on the personnel specification and applicants should bear this in mind when preparing their applications and completing the application form.
The postholder will be expected to take a lead role in the promotion of the College policies on Equality and Diversity, Health and Safety and Quality Assurance.
SAFEGUARDING LEARNERS STATEMENT
Preston’s College is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. All Preston’s College staff and volunteers are required to undertake mandatory Safeguarding training. The successful candidate for this appointment will be required to apply for Enhanced Disclosure Activity through the Disclosure and Barring Service.Further information on the Disclosure process can be found at www.gov.uk/government/organisations/disclosure-and-barring-service.
Corporate Behaviours
· To promote and deliver the College vision, values and corporate behaviours that are characterised by:
o Putting the learner first;
o Empowering and having respect for others, the College and stakeholders;
o Being enterprising, innovative and ambitious;
o Taking personal responsibility and accountability; and a
o Commitment to reflection, continuous improvement and self assessment.
· To be proud of Preston’s College and play an active role in a “One College” culture focussed on enterprise, outstanding delivery and growth.
· To be proactive in the development of a culture within Preston’s College which welcomes diversity and promotes equality, removes barriers to learning and promotes and celebrates excellence.
· To be proactive, adaptable and flexible in responding to what our learners and the markets require to be successful, contributing to the pursuit of excellence and achieving agreed results and outcomes.
· Support the College’s further development and respond to the needs of a diverse range of learners.
· Contribute to and participate in College committees, working groups and projects as may be required.
· Support and actively promote a commitment to the College’s Policies and Procedures including:
· Equal & Diversity Policy
· Financial Policies, Regulations & Procedures
· Health & Safety Policies & Procedures
MAIN PURPOSE OF THE JOB
· To deliver high quality Information, Advice and Guidance to all potential College customers.
· Contribute to the achievement of recruitment targets for 16-19 year old full-time learners, all age apprentices, 19+ unemployed learners, employed learners, HE learners.
· In collaboration with the Recruitment and Workforce Co-ordinators carry out recruitment activities to contribute to the achievement of College funding and income targets.
· Work with internal and external stakeholders to ensure Preston’s College is the first choice for all potential learners and customers.
· Work with the Portfolio and Central Business Development Managers to support recruitment to Apprenticeships and Workforce training.
· Work with Workforce Co-ordinator to ensure effective recruitment of those not in employment seeking education and training.
· Work with the Recruitment Co-ordinator to ensure effective recruitment of 14-16 year olds and 16+ students to full-time and apprenticeship programmes.
· Work with College students and external customers to provide a path to progression for Higher Education including support with UCAS and student finance.
· In collaboration with the Recruitment Co-ordinator deliver impartial information, advice and guidance as part of the National Careers Service contract in all relevant settings.
· In collaboration with the Portfolio areas, Recruitment Co-ordinator and Workforce Co-ordinator undertake customer activities to ensure effective recruitment.
· Work with external agencies such as Job Centre Plus to recruit young people and adults not in Education, Employment or Training (NEET) to all College funding and income streams.
The principal duties and responsibilities of the post provide a guide to the major areas of responsibility and include:
Learner Achievement
§ Utilise data and strategies to ensure outstanding performance within the IAG service and to be accountable for sustained improvements in learner recruitment targets.
§ Ensure that within the Department robust systems and procedures are maintained and developed to support the production of accurate and timely learner data.
§ Provide timely and relevant information and guidance to current and prospective learners, customers, parents/guardians and employers.
§ Maintain learner records and data in accordance with the College’s data management procedures and use these effectively to drive standards of performance.
§ Ensure that an entrepreneurial culture is developed where resources are established to support business idea creation and development.
Data
§ Ensure integrity of any data on input onto EBS e.g. student details, registers, courses.
Learner Experience
§ Ensure effective systems are in place to gather and analyse learner feedback and identify appropriate actions to address learner and customer needs and satisfaction.
§ Contribute to the creation of a safe learner culture and ensure that the College’s safeguarding procedures are embedded across the programme.
Quality and Planning
§ Ensure that the College, Department and external quality arrangements are consistently applied across the service and that quality control procedures are maintained as a high priority.
§ In conjunction with the College’s Quality Unit, contribute to the preparation for inspection including the maintenance of quality assurance information.
Recruitment and Marketing
§ Work with the Department Management Team to promote course provision and grow learner numbers.
People Management and Development
§ Implement agreed systems and procedures to promote personal excellence, learning and development within the team.
§ Maintain a culture and working environment in which team members are valued and in which success is acknowledged and rewarded.
Customer Care
§ Deal confidently with staff, students and other external customers demonstrating respect and dignity at all times to deliver high levels of satisfaction and customer service.
Team
§ Plan and organise workload to ensure that targets and deadlines are met.
§ Work flexibly to support the work of other team members to ensure targets and deadlines are met.
§ Work effectively individually and as a team member to achieve team objectives.
PERSON SPECIFICATION
Criteria / Essential/Desirable / Method of Assessment
Experience
Proven experience of providing a service to inform, advise and guide students preferably adults or young people from differing backgrounds and levels of ability either on an individual or group basis within the guidance, recruitment, training or related fields. / E / A and I
Proven experience of achieving complex and demanding targets. / E / A and I
Proven experience of liaising with internal and external agencies. / E / A and I
Demonstrable experience of working on a service that is required to meet external quality standards. / D / A and I
Experience of implementing strategies to enhance student recruitment including working on National campaigns / D / A and I
Experience of developing and implementing business/action plans. / D / A and I
Qualifications
Level 4 Guidance qualification or willingness to achieve within an agreed timescale / D / A
Degree or equivalent vocational/professional qualification or experience / D / A
Level 2 English, Maths at minimum Grade C / E / A
Level 2 ICT at minimum Grade C or willingness to achieve within an agreed timescale / E / A
Evidence of Continued Professional Development (CPD) / D / A
Knowledge, Skills and Abilities
Willingness to achieve EBS (Education Business System) licence within an agreed timescale / E / A
Up-to-date knowledge of current initiatives in the FE Sector and the potential strategic implications for Preston’s College / D / A
Effective oral and written communication skills / E / A and I
Ability to manipulate, interrogate and analyse data drawn from a variety of sources in order to drive continuous improvement / D / A
CORPORATE EXPECTATIONS
A commitment to the expected corporate behaviours associated with working at Preston’s College including safeguarding, equality and diversity and health and safety. / D / A and I
Evidence of successful influencing of curriculum development to meet customer and consumer needs / D / A
Evidence of, and a commitment to, internal/external partnership development and a market driven culture including a commitment to marketing and recruitment activities / D / A and I
Demonstrable evidence of improving the learner journey in order to achieve targets and a clear vision of future strategies that will result in outstanding outcomes for all customers and consumers / D / A and I
A commitment to a learner-centered approach and to strategies that will place the learner at the centre of all developments / D / A and I
An ability to demonstrate a range of strategies to administer and deliver continuous improvement in both the quality of provision and the learner experience, in line with the College and external quality standards / D / A and I
An ability to work with agreed financial, staff and physical resources to deliver outstanding outcomes / D / A
Evidence of, and a commitment to, contributing to self assessment, planning and processes and delivery, in line with all College policies and procedures / D / A
OTHER REQUIREMENTS
Willingness and ability to work flexibly throughout the week including early mornings, late nights and weekends, occasionally across a 7 day week and be prepared to attend at any site or location all in line with the business requirement. Business hours are typically 9.00am-5.00pm Monday-Friday, the role requires flexibility outside these set business hours. At peak periods you can expect to work some early mornings and late evenings, ordinarily no earlier than 8.00am start and 9.00pm finish. Time in lieu will be accrued for hours worked over and above the 37 contracted hours. / E / A and I
Key: A Application Form
I Interview
Please note where the person specification states that criteria will be identified through more than one medium i.e. A / I, you must specify how you meet the criteria clearly at all stages in order to comply with the Colleges Recruitment Procedures for Employees and Casual Workers.